OnTheClock.com Reviews - Page 6

OnTheClock.com is so user friendly and is not a time consuming process. Perfect for our medical practice with multiple locations, multiple users. Customer support is awesome if you have any issues. I have recommended several times to peers.

We have used the product for years and I cannot say that there is anything I dislike about it.

Hi Glenna, We truly appreciate you taking the time to review our time clock system. Have a great day!

My favorite feature is the GPS setting for the clock in. It assures that my students are clocking in within the building and not from home. Realtime monitoring and the biometrics are also helpful as well!

The monthy fee is required, however it's very flexible. Since I have a large number of students using the system, we get a discount.

Hello there! We are happy that our time tracking software has been a valuable tool for your organization's students. That is awesome that you have been able to utilize our scheduling tool for your student's lab work!

Customer service is great. Affordable, easy-to-use option for time tracking

Certain functions are sometimes not found easily, but customer service is so good this is not a major issue.

Hi David! Thanks for the great review and for your feedback about the system and our Time Tracking Specialist assistance that has been provided to you. Have an amazing day!

We are a mobile athletic facility for special needs individuals, so the ability for my employees to clock in through the mobile device was key. We are a very small organization, so the low cost and the option to keep things simple was appealing to me.

No cons were added to this review

Hi Lauren, Thank you for the great review. We are happy that you use our time clock for such a great cause. Have a great day.

The simplicity of the sync with quickbooks to process payroll. Ease of use for staff. Like how time cards can be printed on one page per staff.

The app seems to have bugs and staff says they clock in on their desktops. The time clock doesn't seem to sync properly for Hawaii as we don't have daylight savings time.

Hello Michiko, Thank you for the review and the feedback. Feel free to contact us anytime and we can walk you through some settings. 888-753-5999

This is easy to set up and maintain. Recommend it to anyone looking for an inexpensive good time clock management program. Lots of flexibility.

Not a whole lot negative on our usage. Hard to come up with any cons.

Hello Kym! We appreciate the kind review about our time clock software. Have a great day.

Easy to use, and track where they clock in which is a big help

Staff complain they have to click 2x to clock in or clock out sometimes MISTAKENLY thinking they already clocked in or out

Hello there, When employees first click the punch in/out button, this takes you to the punch site. And from there they need to click punch in or punch out once they are in there to confirm. It's just a precaution to prevent accidental punch ins and punch outs. Thank you for your review and feedback.

I like that it has a pretty accurate GPS coordinates where the employees clock in and out. I like that it figures the amount of work hours out for you and I like that the employees can send messages to you through the system.

It allows the employees the option to not share their location via GPS. It would be nice to have the ability to upload the employee hours to our payroll system.

We appreciate your review! Have a great day!

The software is affordable and easy to use. Anytime I've had a question I've always been able to get an answer quickly. In my experience the system has always been reliable and we've experienced virtually no down time.

The service has worked well. I'm looking forward to seeing the features as it evolves.

Hello Brian, Thank you for taking the time to review our time clock app. We are very happy to see how it's improving your operations. -Tim, OnTheClock

The ease of use is the best feature when you are working with people with limited computer skills. Also being able to view time cards is great when you have to correct missed punches.

It is a little complicated to set up when there is a designated clock in point, would be easier if you could set that up in the database and then allowing everyone clocking in to follow that setting. Instead you have to set it up on each and every employee.

Hello Michael. Thank you for providing your feedback and experience about our time clock app.

Very simple for day to day use but also easy to use to track and keep track of your work hours which allows our workers to monitor their own vacation/sick time. The app is also fantastic for our employees that work out in the field.

The only negative is that sometimes employees do not click and confirm clock out, leaving them clocked in which messes up their punches. But, the positive of that is that that error is easily corrected.

Hello Maci, We are so happy to hear that our time clock system is helping you and your employees track time. Thank you so much for your feedback!

The flexibility and ease of use. The product is fabulous. I highly recommend this for any industry. I own to school and this makes payroll with quickbooks online a breeze.

NONE!!! i have nothing negative to say about this product. Another pro is the kudos board they just launched.

We are happy to see that OTC makes your payroll with Quickbooks seamless and a breeze! Thank you for the review! -OTC Team

Ease of Use, the software is very easy to use, very user friendly

PTO feature is hard to understand - i usually add hours when trying to review balance

Hello Yvonee, Thank you for reviewing our time clock software. We value your feedback and kind words. If you would like assistance setting up your PTO then please do not hesitate to contact us at 888-753-5999 and our customer support team will be more than happy to help you. Have a great day!

Ability to track hours and review old time cards. I also like that we can offer our employees paid time off and on the clock keeps tank of it all.

It doesn't communicate well with iPhones, so some of the employees have issues. Also, I would like it if the application could do everything the website can. The guys can't access and request paid time off from the application. Also the GPS doesn't always show on the punch map, even when they share they're location.

Thanks for the review :)

Staff can easily maneuver the system which reduces the time I have to spend logging them in. Whenever we have had problems, the system staff have been very helpful and thorough in their approach to solving our issues.

I don't like changing the format of the screens. I would prefer not having to drag the correction screen into view where I can see it to make changes.

Thank you for the review!

The app makes it easy on our employees to clock in/out and request PTO. It is especially great since many of our employees work remotely.

The inability to request time off without it being a PTO request.

Thank you for you honest review and feedback. This is something that we are looking into as an added feature for our time clock system. We apologize for the inconvenience. Have a great day, OTC Team :)

I really like the ease of making adjustments if employees forget to clock in or out. I love that I can access it online or through the app.

I did look at the scheduling possibility with OnTheClock and the option to have text messages was not included.

Hi Laura, We do offer a feature for text messages and reminders to be sent to employees. We would be more than happy to help walk you through this if you would like. Call us at 888-753-5999

It is simple to set up. Very easy for employees to use.

On initial setup some of the settings needed for each employee were in different places.

Hi Mark, We can't thank you enough for the kind words. Thank you for reviewing our time clock software.

It is easy to use, manipulate, and export data. The app is user friendly for the employees as well as the administrators.

Charges for employees who are only there for part of a month should be prorated, though I know their data has to be available for the entire month.

Thank you for the review! -OTC Team

I love the mobile app, which makes it easy to check in on employees and make corrections when needed.

I wish you could access custom dates to print out employees time clocks. Right now, you can only access three months at a time.

Hi Tracy, Thank you for the review. We do offer a custom time card range. If you need assistance please contact us and we will be more than happy to show you how this feature works :) 888-753-5999 -OTC Team

The training portion is very good, this gives our managers a chance to find what they are looking for.

Reports load too slow, it is very hand to customize reports and sometimes customer service does not know how to do that.

Hi Olga, Thank you for the review. We would be more than happy to assist you with any issues that you think customer service may not know how to do. You can contact us at 888-753-5999. Have a great day! -OTC Team

Software is always adding new features that work well for our company and like to listen for suggestions and tries to implement when possible

Implementing additional features as needed for company and others

Hi Nelson, Thank you for the kind review. We are constantly updating and adding features to make the user experience better :)

Me ha permitido llevar el control del ingreso del personal.

Podria mejorar mas cuando se solicita informes mas detallados.