Insights Features

Insights

Engage Teams & Collaborate Virtually using Insights platform

4.15/5 (152 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Activity Dashboard
Activity Management
Activity Tracking
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Background Screening
Benefits Management
Candidate Management
Candidate Tracking
Career Development
Collaboration Tools
Compensation Management
Competency Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Templates
Customization
Deadline Management
Document Management
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Feedback Management
Goal Setting / Tracking
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Requisition
Learning & Development
Leave Tracking
Meeting Management
Multi-Currency
On-going Performance Tracking
Onboarding
Payroll Management
Peer Appraisals
Performance Management
Performance Review Management
Productivity Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Review Cycle Tracking
Salary History
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Status Tracking
Succession Planning
Surveys & Feedback
Talent Acquisition
Third Party Integrations
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
Weighted Performance Measures
Workflow Management
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360 Degree Feedback
API
Activity Dashboard
Activity Management
Activity Tracking
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Background Screening
Benefits Management
Candidate Management
Candidate Tracking
Career Development
Collaboration Tools
Compensation Management
Competency Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Templates
Customization
Deadline Management
Document Management
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Feedback Management
Goal Setting / Tracking
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Requisition
Learning & Development
Leave Tracking
Meeting Management
Multi-Currency
On-going Performance Tracking
Onboarding
Payroll Management
Peer Appraisals
Performance Management
Performance Review Management
Productivity Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Review Cycle Tracking
Salary History
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Status Tracking
Succession Planning
Surveys & Feedback
Talent Acquisition
Third Party Integrations
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
Weighted Performance Measures
Workflow Management
Visit WebsiteCompare App
360 Degree Feedback
API
Activity Dashboard
Activity Management
Activity Tracking
Applicant Tracking
Approval Process Control
Assessment Management
Attendance Management
Attendance Tracking
Background Screening
Benefits Management
Candidate Management
Candidate Tracking
Career Development
Collaboration Tools
Compensation Management
Competency Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Templates
Customization
Deadline Management
Document Management
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Feedback Management
Goal Setting / Tracking
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Requisition
Learning & Development
Leave Tracking
Meeting Management
Multi-Currency
On-going Performance Tracking
Onboarding
Payroll Management
Peer Appraisals
Performance Management
Performance Review Management
Productivity Analysis
Progress Tracking
Pulse Surveys
Purchasing & Receiving
Recruitment Management
Reference Checking
Reporting & Statistics
Reporting/Analytics
Resume Parsing
Resume Search
Review Cycle Tracking
Salary History
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Status Tracking
Succession Planning
Surveys & Feedback
Talent Acquisition
Third Party Integrations
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
Weighted Performance Measures
Workflow Management
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Insights Feature Reviews

25 reviewers had the following to say about Insights's features:

Naresh B.

Measure the performance with ease

2020-02-04

Pros

Collecting 360 Feedback from the entire team Having a graphical representation of Behind, on-track and Ahead gives the clear picture of where we stand on particular goal.

Cons

Exporting the performance report to PDF

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose A.

HR Managers Review

2020-02-06

I use it during my supervision with my direct reports and with my supervisor.

Pros

The software provides an excellent opportunity for supervisor/employee interaction and communication.

Cons

None at all, but maybe more reporting options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacy L.

OpaConnect revolutionizes the evaluation process at Kids' Country!

2018-04-18

If you are looking for a paperless, clear, simple and transparent solution to employee engagement and evaluation process woes, look no further!

Pros

Once we completed our strategic planning process and determined that employee engagement, recruitment and retention were key opportunities for us, we began to look for an alternative to the formal process.

Cons

The reporting function is slightly behind where I'd like it to be but I know that they are working on solutions for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
jawad s.

Currently using OpaConnect

2020-01-31

Pros

Very good cloud-based application for performance management.

Cons

We can say it good but not very good or best because it is not user friendly, not easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen T.

Work performance

2020-01-30

The benefits to this experience is being able to be critical of my own performance and what i need to do to grow in my performance.

Pros

Sometimes it's hard to grade myself on my own performance, but with this software I am able to see where I am a an employee and where I am in my performance.

Cons

I am just use to my supervisor doing all the work and I just accept the performance report.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ritesh G.

Excellent product for Employee productivity management

2020-02-15

Employee engagement and yearly performance review

Pros

Good front end interface detailing goals and responsibilities. easy click to functionalities allowing to add/edit items. good options to perform manager employee review.

Cons

more options to add details about goals/responsibilities. comments section doesnt justify the detail capturing option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
BabuRajendraPrasad V.

Excellent Employee Review Tracking Tool for any organisation

2020-02-27

Based on given rating employee can improve them selfs to showcase the new technologies, new skill sets.

Pros

It helps to improve the employee review skill by tracking them monthly, quarterly, half-yearly, yearly.

Cons

very useful to track an employee and provide proper feedback from organisation end, so far so good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron L.

Cost Effective and Easy to Use

2020-09-23

Great customer service and a high-level if support with the rollout.

Pros

It is easy to use and delivers on some of our core business concerns around performance management.

Cons

I don’t like that the 360 feedback tool isn’t anonymous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from 20/20 Insights


Thanks Aaron, really appreciate your review and we will add your comments to our product roadmap. Have a great weekend, Kirsti

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Beth T.

Valuable Tool

2020-09-22

Pros

I really like the ability to easily create a routine for accessing performance with employees. Also, the ability to extend to more members on your team to evaluate someone is great!

Cons

An additional portal to log into can be frustrating

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from 20/20 Insights


Hi Beth, thanks for the feedback. I really appreciate it and we will talk with the team there about the possibility for you to get single sign on. Have a great weekend,

Kirsti

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Lauren S.

Feedback On Insights Jan 20

2020-01-30

Further, I'd like to hear that UserGroups were invited to try the improvements in a test bed or similar activity. Prove to me that your standards are high and that you value my time as a customer.

Pros

I like the fact that the software is fairly 'light' in that the user interface isn't terribly heavy or requiring of multiple steps to complete a task as do many other programs.

Cons

1) Completing a quarterly review and not having the individual employee review actually complete; bouncing back saying it wasn't done and sending out alerts to mgr and employee. 2) Displaying all the archive information when doing quarterly reviews - introducing visual clutter 3) Ease of finding simple things - last quarter's information 4) Syncing with calendar; Once a quarterly review was set and moved in laptop calendar, the EOY review didn't reschedule as expected. 5) Comment box has no line spacing - which looks like a uni-blob 6) Goals and responsibilities cannot be copied for next year 7) Formatting in the comment box beyond line spacing

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimm C.

Insights first time user

2020-09-28

Very good

Pros

The self scheduling and integrations with Outlook.

Cons

Some employees forgot to rate themselves in some areas and they cannot go back and rate

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from 20/20 Insights


Thanks for your input Jimm, we are working to change the functionality that will fix this issue. We appreciate your comments.

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Catalina R.

Nice idea, requieres a lot of follow up

2019-08-23

following up on my 1:1s and preparing for them is very easy and intuitive

Pros

Going through your 1:1s is organized and easy to follow Linking your goals to de company goals is very useful Having to come up with things to measure if you are behind, on track or ahead gives you goal more accountability Customer support is fast and friendly

Cons

There is no email notifications so it's hard to remember when you have to do something Most of the company shares the indian culture way of doing performance reviews, which is by rating, they should offer some kind of change management advice to deal with this kind of cultural issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill W.

not as helpful as we would like

2020-10-01

Pros

I like the opportunity to set up meetings with direct reports

Cons

It isn't the most helpful tool to use to track ongoing meetings with direct reports.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

OpaConnect Great for Alignment & Transparency

2019-02-05

The tool has also decreased the administrative time of the "review" process as the meet and prep processes are simple and straightforward, which encourages and sustains better conversations between managers and employees.

Pros

The pre-meet or "prep" is a great tool for both employees and managers

Cons

Set up is easy but reporting is challenging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mallikarjun K.

Pros and Cons

2020-01-31

Both parties needs to work together to close the performance review.

Pros

Easy to navigate.Nice and modern UI without much clutter

Cons

Usability is not work flow driven Should prompt users on next steps, errors

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrice C.

Insights review

2020-09-22

Pros

The software is very user friendly and all employees have access and are on one accord as an organization

Cons

integration with other apps is challenging and doesn't work all the time.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from 20/20 Insights


Hi Patrice, thanks so much for giving us the feedback on Insights. I would love to know which apps you would like to see us integrated with. Have a great weekend,
Kirsti

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Muhammad Waqas K.

Valueable Tool For Company

2020-01-30

It really helps to measure the performance of the employees.

Pros

Evaluation of the sub-ordinates can be easily done with the help of this tool.

Cons

Not saving the goal while moving back and forth

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
JENNIFER L.

Pretty great tool to have

2020-02-04

Coming to a final rating is great because there's no discrepancy as to what the outcome of your goals/progress is- this is crucial in pay for performance models.

Pros

I feel the layout is very helpful and self explanatory (for the most part) to new users (i.e. what to write in the empty sections).

Cons

I'm not sure how (or if i can) to delete notifications i never completed and are now old (someone requesting 360 feedback but it was a mistake) It can be timely to enter all information/request meetings/send notes back and forth, especially for new or older generation users.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Miles B.

Effecient

2020-10-01

A quick way to contact supervisors and management.

Pros

Basically user friendly. Quick way to communicate with my Super.

Cons

Not always easy to navigate if not familiar with the layout.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mounika A.

Good site for industrial growth

2020-02-27

Pros

It has more feature to describe an employee

Cons

Too many fields, it has , less fields and more precise feature, need to have less feature and great quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nancy D.

OpaConnect is the tool I've been looking for!

2019-02-01

This ensures that all parties are on the same page and provides employees with very clear expectations and outcomes.

Pros

I can easily see what projects they are working on, it helps guide our conversations so they stay on track, and is an easy way to tie individual goals and responsibilities into the bigger picture.

Cons

While it does place the meeting on my calendar, I don't have insight into open timeframes for both parties when setting up a new meeting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Srinivas E.

Very useful

2020-02-27

It's a pleasant experience.

Pros

It's easy to use and provides all the required parameters to evaluate the performance.

Cons

It should be responsive and mobile device compatible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yousuf S.

Great for Collaborative Performance metrics

2020-01-30

Pros

The no nonsense approach to performance

Cons

infrequent updates to the interface to the UI interface, should have more options to upload metrics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cruz R.

Makes Performance Reviews Easy

2020-09-28

I enjoyed building my profile by adding my responsibilities and goals.

Pros

This product is very user friendly and allows the users to document their goals and receive feedback from their supervisors.

Cons

At times the software would have problems loading so there was an occasional lagging when navigating tabs.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from 20/20 Insights


Thank you Rico, so glad to have your comments and I apologize for the lag time. Not sure what the problem was but hopefully you are not having it too often.

Read more
Saikumar P.

Quick Customer Support

2020-02-11

Pros

Good for tracking all review activities Easy to maintain records

Cons

no Option to discard once user submitted feed back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more