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Oyster Reviews - Page 2
91 reviews
Recommended
Samantha B.
Computer Games, 51-200 employees
Used weekly for 1-2 years
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I have been in post as CPO for 11 months now, and I have been pleased with the service provided by Oyster, especially our Customer Success and Account Managers. Oyster are always on hand to provide advice, guidance and support, and this often extends to matters that might impact our own employees; they are a true partner. The platform is easy to navigate and integrates with our HR systems seamlessly.
Whilst the country spread is good, there are some relationships that are tripartite i.e. Oyster use another provider in that country to hire the individual, which can delay comms. From a commerciality perspective, there are some circumstances whereby termination is justified, however, we have to factor in that the business case isn't justifiable as the individual is employed by Oyster, as opposed to ourselves. This means that mutual terminations are generally the only option to proceed with ending a relationship and there is additional cost.

Marina Noelia C.
Consumer Services, 51-200 employees
Used daily for 1-2 years
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My overall experience is positive, I never encountered major problems and they provided all the support when I needed it.
The support is really fast and friendly, they even replied during the last holiday season.
not so many employee benefits like sports card or discounts