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Papershift

Employee scheduling & time tracking software

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Papershift Reviews - Page 4

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82 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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never without papershift again

Reviewed 3 years ago

i save so much time and its all digital. i love it.

Pros

i love the support. always friendly :)

Cons

u need a lot time to learn to work with it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Software for Owner

Reviewed 3 years ago
Pros

The Shiftplan is very food to use. For Position Manager as well. Easy to configure

Cons

The Usability for Workers. It will be easier if workers can use a app and login without private mail account. Maybe Personal-ID oder personal Keyword. Not in a browser. In a Android or iOS app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Ein unfertiges Tool, das leider nicht weiterentwickelt wird

Reviewed 9 months ago

Ich weiß nicht, welches Business mit diesem Tool sauber arbeiten soll - "normale Unternehmen" auf jeden Fall nicht. Vielleicht ist es für die Gastro oder für Kneipen brauchbar, aber auf gar keinen Fall für klassische Betriebe/GmbHs

Pros

Die Zeiterfassung hat grundsätzlich funktioniert, allerdings gab es viel zu viele Bugs und Fehler, die auch diese Grundfunktionalität massiv beeinträchtigen.

Cons

- Der Preis wurde ohne Rücksprache erhöht, obwohl die Nutzeranzahl verringert wurde, Rückfragen hierzu wurden ignoriert - Grundlegende Funktionen sind nicht fehlerfrei nutzbar. Selbst das Aushängeschild, die Zeiterfassung, hat unfassbar lächerliche Fehler und Lücken in der Logik - Für jede kleinste Standardfunktionalität wird ein Aufpreis berechnet, in anderen Tools ist das nicht so - Fehler werden...

Showing original review in German. See translation

Vendor response

Hallo Jens, danke für Dein Feedback. Wir ändern Preise entweder mit Vorankündigung oder wenn ein neues Paket durch den Self-Service gebucht wird. Nachfragen per E-Mail oder Chat werden innerhalb weniger Stunden beantwortet. Telefonisch sind wir Mo-Fr 9-17 Uhr erreichbar. Ich interpretiere in die Logikfehler, dass wir Deinen Anwendungsfall in Papershift nicht vollständig abbilden konnten. Wenn...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product! Easy to use and great customer service

Reviewed 8 months ago

Great experience. From the trial, to now, [SENSITIVE CONTENT] has been great at helping me with any initial questions and always checking in to see if we are still using ok and need any help.

Pros

How easy it is to use! The simple need for an online calendar which staff and management can see - request holidays and view others in their department is so useful

Cons

Everything is great, I would say a total number of sick days would be good on the employee profiles rather than having to calculate myself but its very minor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lots of features but easy to use

Reviewed a year ago

I can log my work, sick days, vacations, and plan my calendar in a few clicks without disrupting my work. The app is very nice!

Pros

At my company, we work remotely and value our personal work/life balance. One of the features is the "Work Balance": I can quickly see how much time I've been working, the upcoming vacation days and holidays, and now I can plan better my own schedule. The time tracking feature is easy to input, we can note our breaks but we also have the setup that calculates it in case we forget. You can register sick dates and upload files related to it, so we don't have to wait to process it during hard times. Everything is in sync with the calendar, but my favorite feature is the sidebar, as it gives you a glance of the work balance hours and the vacation time. It's super easy to use and I know the HR team has everything organized in easy steps!

Cons

The only thing I'm missing is the auto-log hours. The feature is available, as one of the customer representatives from Papershift reached out to me once, but I'm not sure how to activate it. I guess I need to talk to the admin about that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Really flexible

Reviewed 3 years ago

6 hotels, mostly student staff that needs to change shifts frequently. Different hours every month

Pros

Intuitive to use, fast, platform independent

Cons

App, sometime the menu is confusing. Diagrams would be great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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its a good way to track working time but there are some issues

Reviewed 3 years ago

I work now over 3 years with PS and its a good tool to plan the working time but there are some not so nice things that they dont have a app for the workers that I don't like.but overall its a good tool and work well

Pros

1. Modern 2. Easy to use 3. Mobile compatible

Cons

1. Website to slow 2. No APP for workers 3. To less options for Planing the working time

Vendor response

Hello, thank you for your review. Regarding your feedback, we are currently working on new apps for our customers and we recently released our Plan app that lets you keep an eye on your roster and also on your teams plan. If you contact our support via chat or phone we would like to know what options you are missing when planning your work. Thanks again for using Papershift. Best wishes. Kevin from Papershift