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Paycom vs Acuity Scheduling Comparison

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Overview

Category Leaders

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

720

5

4

3

2

1

425

181

72

22

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.8

5.3K

5

4

3

2

1

4.3K

827

126

11

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love that it allows employees the ability to access and change their profiles and be responsible for their timecards.
I love how user friendly this product is for everyone. Everything is very self explanatory and if you have any questions, customer service is very helpful and patient.
Overall our rapidly growing business was due for a professional, easy, and affordable tool to manager payroll, benefits, HR related things, etc. and this was perfect.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Cons

We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.
I have had several daily timecards messed up because of this.
When researching Paycom the only negative review I seemed to come across was difficulty with the software.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features118
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Workflow
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Booking Notes
  • Branch Optimization
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Business Coaching
  • COBRA Administration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification & Licensing
  • Check Printing
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • FMLA Administration
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Gradebook
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Inventory Management
  • Job Application Management
  • Job Description Management
  • K-12
  • Labor Forecasting
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Coaching
  • Life Insurance Administration
  • Maintenance Scheduling
  • Market Data Analysis
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multi-State
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Onboarding
  • Online Benefits Enrollment
  • Online Booking
  • Online Payments
  • Online Punch Card
  • Online Registration
  • Online Scheduling
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Provider Management
  • Punch card
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SCORM Compliance
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Salaried Employee Tracking
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Provider Practice
  • Social Learning
  • Social Media Integration
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Team Calendars
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Treatment Packages
  • Vacation/Leave Tracking
  • Video Conferencing
  • Virtual Meetings
  • W-2 Preparation
  • Wage Garnishment
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workstation Tracking
  • eLearning Companies
  • iCalendar Support
  • Total features111
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Workflow
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Booking Notes
  • Branch Optimization
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Business Coaching
  • COBRA Administration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification & Licensing
  • Check Printing
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • FMLA Administration
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Gradebook
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Inventory Management
  • Job Application Management
  • Job Description Management
  • K-12
  • Labor Forecasting
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Coaching
  • Life Insurance Administration
  • Maintenance Scheduling
  • Market Data Analysis
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multi-State
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Onboarding
  • Online Benefits Enrollment
  • Online Booking
  • Online Payments
  • Online Punch Card
  • Online Registration
  • Online Scheduling
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Provider Management
  • Punch card
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SCORM Compliance
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Salaried Employee Tracking
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Provider Practice
  • Social Learning
  • Social Media Integration
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Team Calendars
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Treatment Packages
  • Vacation/Leave Tracking
  • Video Conferencing
  • Virtual Meetings
  • W-2 Preparation
  • Wage Garnishment
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workstation Tracking
  • eLearning Companies
  • iCalendar Support

Integrations

  • Total integrations33
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations125
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paycom logo

Paycom

Paycom

Reviewed 4 years ago
Pros

Great platform for scheduling and very users friendly.

Cons

Some reports are difficult to run, but customer support makes up for it!

Vendor response

Thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

PV
AvatarImg

Paul V.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paycom logo

Paycom

Easy-to-use, all-inclusive HRIS system.

Reviewed 4 years ago
Pros

Ability to condense several HR platforms into one. Customer service levels, training and support are outstanding.

Cons

Scheduling function is a joke. Performance evaluations and some document routing features are difficult to utilize effectively.

NT
AvatarImg

Nancy T.

Medical Practice, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paycom logo

Paycom

slow start with presentation; however strong integrated platform

Reviewed 4 years ago

Scheduling a demo with our Executive team in a couple of weeks.

Pros

Human Capital Management approach e.g. recruiting onboarding, payroll, benefits administration and compliance features.

Cons

Payroll processing costs for bi-weekly is expensive. First demonstration did not seem like they listened to our needs e.g. Healthcare industry, so examples they provided "missed the mark."

AvatarImg
AvatarImg

Lillian G.

Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paycom logo

Paycom

My opinion using Paycom

Reviewed 10 months ago

Paycom seems to have myriad benefits that could keep various areas of HR covered smoothly. Provides an easy-to-use self-employment management gateway that helps workers manage their compensation and benefits online.

Pros

Paycom in one of the strongest financial programs I have used or monitored for visitors. It's also a great money and HR activity system. In turn, you can be clear enough to explore, if you know the procedures somehow. As a user, it is not difficult to log in to the application and application break.

Cons

I don't have many negatives to mention, the agile finances and clock scheduling that I have used to date have worked just fine.

Vendor response

Thank you for the review and feedback! We are happy to hear you're enjoying our software. We strive for a 5-star experience and would like to learn how we can provide one, feel free to reach out to us at feedback@paycomonline.com or your dedicated specialist.

jD
AvatarImg

jeff D.

Civic & Social Organization, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycom logo

Paycom

Paycom lacks basic functionality

Reviewed a year ago

It costs an enormous amount of time correcting the inefficiencies from a lack of programming.

Pros

I don't have a review for pros at this time

Cons

No methods to link schedule allocations to new punch requests New punch requests are approved on a separate page than the timesheet No real useful filters for the scheduling page

Vendor response

Hi Jeff, we encourage you to connect with your HR team regarding your punch requests as they control your Paycom setup and access. If you need additional assistance, please email us at feedback@paycomonline.com and a member of our team will reach out.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycom logo

Paycom

Great Experience

Reviewed 4 years ago
Pros

The implementation process was an ease and I'm so glad we finally found a product that is able to grow with us. I love that we can have on-boarding, scheduling, time & attendance and payroll all in one place.

Cons

Some of the verbiage is hard to understand and I wish scheduling was a little more user friendly. It would be nice to have a printable schedule that was straight forward.

Vendor response

Thank you for the review and feedback! Please reach out to your Paycom specialist at anytime to learn more about how you can fully utilize the system.

DS
AvatarImg

David S.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paycom logo

Paycom

Paycom is inferior to Workday

Reviewed 3 years ago

Paycom was okay in scheduling, time reporting, time off planning, payroll administration but it did not work as well as the new product we use, Workday.

Pros

Paycom had a decent interface and did the same job as Workday but just was not as good .

Cons

I did not appreciate the slowness in working within it.

Vendor response

David, thank you for sharing your experience. Our team is constantly finding ways to improve how users interact with Paycom; we will pass your feedback on to our product team. If you have any other thoughts on what would have made your Paycom experience 5-stars, please let us know.

AvatarImg
AvatarImg

Chasity L.

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Paycom logo

Paycom

New user

Reviewed 3 years ago

Overall most of it is very easy to use . There should be a simpler scheduling method because it is was too time consuming to try and use

Pros

I like that it is very easy for my employees to send a request off and for me to easily receive it and approve or deny it .It is also very easy to fix time cards and view clock in and out times.

Cons

I don’t even use The scheduling part of this software. It makes no sense. Also the clock in time doesn’t match the time on my computer sometimes. Lags a little and I don’t like that it has seasonal employees not with the regular employees so approving time cards is a little tricky.

Vendor response

Chasity, we are sorry to hear you are having issues with the scheduling functionality. We encourage your HR/Payroll team to reach out to your Paycom specialist for further assistance.

AS
AvatarImg

Andy S.

Chemicals, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycom logo

Paycom

Fantastic Tool for Employers and for their Employees

Reviewed 4 months ago

Love this software! so easy to use and track everything for employers and employees! I wish we had this at my current job!

Pros

Intuitive software that is simple to use on both a desktop computer and mobile device as well. Great for tracking hours worked, requesting and scheduling PTO, check stub management, and so much more! Easy to schedule learning activities for employees and for tracking completion.

Cons

In the 2.5 years of using this software at a former employer, there was not a single complaint about anything!

Vendor response

We enjoy hearing about all the ways Paycom has impacted your company and helped you streamline some of those more tedious HR tasks. We hope this has cleared up some time in your schedule to do more of what you enjoy. We are so thankful for our amazing clients, and we can't wait to continue working with you in the future. Thank you for leaving us a review!

KD
AvatarImg

Kristin D.

Construction, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paycom logo

Paycom

So far it's the best payroll company I've used

Reviewed 2 years ago

Great customer service. I haven't used all of the functions available yet such as onboarding a new hire but overall I'm very pleased.

Pros

Online portal & payroll processing, vast report options, mobile app, EE file management.

Cons

When researching Paycom the only negative review I seemed to come across was difficulty with the software. To a non-tech savvy person I can see how this would be true but the staff were absolutely great about scheduling times to train me and go over any questions I had. They also made sure to have me go through necessary functions rather than just sit & watch.

Vendor response

A simple, easy-to-use software is our top priority at Paycom and we are glad our mobile app has helped you access everything you need. Thank you for the 5-star review!