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Paycom vs Acuity Scheduling Comparison

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Overview

Category Leaders

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

15

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

361

145

59

15

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

4,061

738

99

10

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Overall our rapidly growing business was due for a professional, easy, and affordable tool to manager payroll, benefits, HR related things, etc. and this was perfect.
I love that it allows employees the ability to access and change their profiles and be responsible for their timecards.
I love how user friendly this product is for everyone. Everything is very self explanatory and if you have any questions, customer service is very helpful and patient.

Pros

This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

Cons

We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.
I have had several daily timecards messed up because of this.
When researching Paycom the only negative review I seemed to come across was difficulty with the software.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features126
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Workflow
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Booking Notes
  • Branch Optimization
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Business Coaching
  • COBRA Administration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification & Licensing
  • Check Printing
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Colleges / Universities
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deduction Management
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • FMLA Administration
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Gradebook
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Interaction Tracking
  • Inventory Management
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Tracking
  • K-12
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Coaching
  • Life Insurance Administration
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multi-State
  • Multiple User Accounts
  • On Call Scheduling
  • Onboarding
  • Online Benefits Enrollment
  • Online Booking
  • Online Payments
  • Online Punch Card
  • Online Registration
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Practice Management
  • Progress Tracking
  • Provider Management
  • Punch card
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SCORM Compliance
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Salaried Employee Tracking
  • Scheduling
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Self-Enrollment
  • Shift Swapping
  • Sick Leave Tracking
  • Single Provider Practice
  • Social Learning
  • Social Media Integration
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Subscription Management
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Team Calendars
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Treatment Packages
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Web Forms
  • Website Integration
  • Workstation Tracking
  • eLearning Companies
  • iCalendar Support
  • Total features106
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Workflow
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Booking Notes
  • Branch Optimization
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Business Coaching
  • COBRA Administration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification & Licensing
  • Check Printing
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Colleges / Universities
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deduction Management
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • FMLA Administration
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Gradebook
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Interaction Tracking
  • Inventory Management
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Tracking
  • K-12
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Coaching
  • Life Insurance Administration
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multi-State
  • Multiple User Accounts
  • On Call Scheduling
  • Onboarding
  • Online Benefits Enrollment
  • Online Booking
  • Online Payments
  • Online Punch Card
  • Online Registration
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Practice Management
  • Progress Tracking
  • Provider Management
  • Punch card
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SCORM Compliance
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Salaried Employee Tracking
  • Scheduling
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Self-Enrollment
  • Shift Swapping
  • Sick Leave Tracking
  • Single Provider Practice
  • Social Learning
  • Social Media Integration
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Subscription Management
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Team Calendars
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Treatment Packages
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Web Forms
  • Website Integration
  • Workstation Tracking
  • eLearning Companies
  • iCalendar Support

Integrations

  • Total integrations20
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations99
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

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