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Paycom vs Paychex Flex Comparison
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Overview
Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Kim B.
Pros
Meagan O.
Cons
Cons
Courtney F.
Key features
- Total features115
- 360 Degree Feedback
- 401(k) Tracking
- ACA Reporting
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Approval Workflow
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Background Screening
- Benefits Dashboard
- Benefits Management
- Biometric Recognition
- Blended Learning
- Budgeting/Forecasting
- Built-in Course Authoring
- COBRA Administration
- Calendar Management
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Certification & Licensing
- Check Printing
- Clock In / Out
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Corporate/Business
- Course Management
- Course Tracking
- Customizable Reports
- Deduction Management
- Direct Deposit
- Document Management
- Document Storage
- E-Verify/I-9 Forms
- Electronic Forms
- Electronic Signature
- Email Templates
- Employee Benefits Administration
- Employee Database
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Expense Tracking
- FMLA Administration
- Goal Setting / Tracking
- Gradebook
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Individual Development Plans
- Internal HR
- Interview Management
- Interview Scheduling
- Job Application Management
- Job Description Management
- Job Posting
- Labor Forecasting
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Tracking
- Life Insurance Administration
- Mobile Access
- Mobile App
- Mobile Learning
- Monitoring
- Multi-State
- Onboarding
- Online Benefits Enrollment
- Online Punch Card
- Online Time Clock
- Orientation Workflow Management
- Overtime Calculation
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Performance Management
- Performance Metrics
- Provider Management
- Punch card
- Real Time Reporting
- Recruitment Management
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SCORM Compliance
- Salaried Employee Tracking
- Search/Filter
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Social Learning
- Status Tracking
- Summary Reports
- Synchronous Learning
- Talent Management
- Task Management
- Tax Compliance
- Tests/Assessments
- Time Off Management
- Time Off Requests
- Time Tracking
- Time Tracking by Client
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Video Conferencing
- W-2 Preparation
- Wage Garnishment
- Workflow Management
- Workstation Tracking
- eLearning Companies
- Total features63
- 360 Degree Feedback
- 401(k) Tracking
- ACA Reporting
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Approval Workflow
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Background Screening
- Benefits Dashboard
- Benefits Management
- Biometric Recognition
- Blended Learning
- Budgeting/Forecasting
- Built-in Course Authoring
- COBRA Administration
- Calendar Management
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Certification & Licensing
- Check Printing
- Clock In / Out
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Corporate/Business
- Course Management
- Course Tracking
- Customizable Reports
- Deduction Management
- Direct Deposit
- Document Management
- Document Storage
- E-Verify/I-9 Forms
- Electronic Forms
- Electronic Signature
- Email Templates
- Employee Benefits Administration
- Employee Database
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Expense Tracking
- FMLA Administration
- Goal Setting / Tracking
- Gradebook
- HIPAA Compliant
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Individual Development Plans
- Internal HR
- Interview Management
- Interview Scheduling
- Job Application Management
- Job Description Management
- Job Posting
- Labor Forecasting
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Leave Tracking
- Life Insurance Administration
- Mobile Access
- Mobile App
- Mobile Learning
- Monitoring
- Multi-State
- Onboarding
- Online Benefits Enrollment
- Online Punch Card
- Online Time Clock
- Orientation Workflow Management
- Overtime Calculation
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Performance Management
- Performance Metrics
- Provider Management
- Punch card
- Real Time Reporting
- Recruitment Management
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SCORM Compliance
- Salaried Employee Tracking
- Search/Filter
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Social Learning
- Status Tracking
- Summary Reports
- Synchronous Learning
- Talent Management
- Task Management
- Tax Compliance
- Tests/Assessments
- Time Off Management
- Time Off Requests
- Time Tracking
- Time Tracking by Client
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Video Conferencing
- W-2 Preparation
- Wage Garnishment
- Workflow Management
- Workstation Tracking
- eLearning Companies
Integrations
- Total integrations34
- ADP Workforce Now
- BambooHR
- Gmail
- Google Calendar
- Google Workspace
- Greenhouse
- Indeed
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Okta
- SAP SuccessFactors HXM Suite
- Slack
- Workday HCM
- Xero
- Zapier
- iCIMS Talent Cloud
- Total integrations77
- ADP Workforce Now
- BambooHR
- Gmail
- Google Calendar
- Google Workspace
- Greenhouse
- Indeed
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Okta
- SAP SuccessFactors HXM Suite
- Slack
- Workday HCM
- Xero
- Zapier
- iCIMS Talent Cloud
User reviews that mention these apps
Anonymous Reviewer
Verified reviewer
11-50 employees
Used monthly for less than 6 months
Review source
Share this review:
We used to use Paychex for payroll support and recently switched to Paycom. As opposed to Paychex, it is more intuitive and flows better. I can't speak from a support perspective but the end user experience is more than satisfactory.
There's not many complaints I have, but changing the user's default login name is not easily accessed or intuitive. It says you can do it, and I'm sure you can, but that part wound up not being worth the effort.
Welcome to Paycom! We're happy you've selected us as your business partner for payroll and HR/technology. Thank you for the review and feedback. We will share it with our product team.
Anthony A.
Gambling & Casinos, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
overall I think you get quality for a good price.
I like the quality of the payroll functions better than ADP and Paychex hands down. Great Employee service
Reporting could be better, but outside that it's a great product especially if you have techy Employees.
Thank you for the review and feedback! We're happy to hear you're enjoying our software. Feel free to share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.
Anonymous Reviewer
Verified reviewer
Building Materials, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
We have a fairly mobile workforce, so having the Employee Self-Service and Manager on the Go platforms is important. Our employees have ease of use, so they are able to get their payroll information on their phones or tablets. It is easy to set them up - and reset their passwords when they forget them. One feature that I like is the single sign-in for all functions - as other payroll systems have had separate log-ins for time and attendance versus payroll.
The functions of Paycom mirror other HRIS solutions. We primarily use it for payroll as well as time and attendance, but we are expanding to incorporate other aspects of the platform. The distinguishing factor for Paycom versus other solutions I have used is their service. When I have a question, our dedicated Service Representative is extremely quick to respond (within an hour). If she is not the appropriate person to answer the question, she facilitates the introduction rather than simply telling me to call someone else.
I haven't had any negative experiences with this software. The platform operates similar to other platforms that I have used, including ADP and Paychex.
We are thrilled to be able to support you and your organization! Thank you for sharing your Paycom experience!
Jon A.
Verified reviewer
Education Management, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Paycom is better than some alternatives to log hours (such as Paychex and UltiPro), but it’s not a perfect system. However, it is aesthetically pleasing, and the fact that it is easy to update is a definite plus.
Paycom has an easy-to-use mobile app? and is very easy to understand. It also keeps all of my tax documents in one place, which is very convenient.
Paycom makes me change my password once every few weeks, which is frustrating. Its auto-populating features also leave something to be desired.
Jon, we appreciate your feedback and will share it with our product team. We¿re glad you like the mobile app! It¿s important to note that our clients have the ability to determine the password update frequency for their users. Thanks again for your feedback as it drives us towards continuous improvement.
Fez Clark I.
Verified reviewer
Security and Investigations, 11-50 employees
Review source
Share this review:
They like to steal your money , and they keep it!!! Poor customer services without notice, they steal and lair, Manipulators, pushy, Dishonest!!!
They like to keep your money!!!!! Poor service Hello don’t do business with this company, they steal your money and poor customer services, pushy and lairs!!! Why do business with people like this! Manipulators, and horrible company to do business.. Recommendation Paychex or SurePayroll, this company isn’t worth your money!!! Again they will steal your money and performance is horrible…. Run as far as you can and stay away from this company! You have been warn..
Hi, Fez. We work hard to create an open line of communication between our dedicated Specialists and clients. We are very forthcoming about our product and what services we offer while tailoring them to meet the specific needs of each organization. If you have any additional feedback to provide, you can do so at feedback@paycomonline.com.
Felicia R.
Food & Beverages, 501-1,000 employees
Used monthly for 2+ years
Review source
Share this review:
Overall it was a pretty decent experience. I definitely prefer paycom.
I love the fact that my w2s were always posted early!
The only thing I really gained from this software was that I had access to my w2 on January 10th every year and was easy to get my paystubs. Customer service was a little hard to deal with.
Anonymous Reviewer
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
I'd say it was fair at best. It was a difficult transition and once we got there the support was disappointing.
I was online, obviously easier than paper. It generally worked OK. It provided needed data for our employees.
I had several idiosyncrasies and wasn't as easy to use, at least for us, as Paycom. Most disappointing was the support. The personnel weren't easy to get in touch with and often not as knowledgeable as we would like. It was very difficult to get several items resolved, especially in any kind of a timely fashion.
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