All categories

Learn why GetApp is free

Paycom vs Paychex Flex Comparison

Overview

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

347

140

58

15

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

449

322

163

46

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Granted this and Kronos are the only time keeping applications i’ve used, Paycom happens to be the best of the best in terms of reliability, functionality, and looks.
I like that this software is easily accessible to all users and the training videos they provide helps users to input their information with ease.
We have really enjoyed the ability to pull all the reports for the many aspects of payroll. Our employees enjoy being able to pull all of their information.

Pros

Very robust payroll tool that is reliable for our business. Integrates with Benetrac to help us manage our employee benefits as well.
This software is awesome for small businesses. It's cost effective, easy to use and has lots of free trainings to learn the software.
Even from the beginning, I was happy with the supportive service I received. I made some errors during input and was pleased with the help I received.

Cons

The document management system was atrocious- once a document is uploaded the title cannot be changed so user error can complicate reporting and sorting. The ATS function was the absolute worst.
We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.
There's a simple lack of fluidity to just about everything. The interface is inconsistent and shows signs of several incomplete re-skins.

Cons

Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
I had a customer service person later in my contract who literally ignored me. Paychex messed up tax withholding for every aspect of government, for both of my business locations.
I have been running payroll and in HR for over 17 years so have used many payroll services and Paychex is the absolute WORST - can't wait to switch.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features57
  • 360 Degree Feedback
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Applicant Tracking
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Background Screening
  • Benefits Management
  • Business Intelligence
  • Clock In / Out
  • Compensation Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Customer Database
  • Customizable Reporting
  • Digital Signature
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Enrollment Management
  • Expense Tracking
  • General Ledger
  • HR Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Monitoring
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Requisition Management
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Training Management
  • User Management
  • Vacation Tracking
  • Total features18
  • 360 Degree Feedback
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Applicant Tracking
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Background Screening
  • Benefits Management
  • Business Intelligence
  • Clock In / Out
  • Compensation Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Customer Database
  • Customizable Reporting
  • Digital Signature
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Enrollment Management
  • Expense Tracking
  • General Ledger
  • HR Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Monitoring
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Requisition Management
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Training Management
  • User Management
  • Vacation Tracking

Integrations

  • Total integrations17
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations30
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Paychex Flex

Paychex Not As Good For Us As Paycom

Reviewed 2 years ago

I'd say it was fair at best. It was a difficult transition and once we got there the support was disappointing.

Pros

I was online, obviously easier than paper. It generally worked OK. It provided needed data for our employees.

Cons

I had several idiosyncrasies and wasn't as easy to use, at least for us, as Paycom. Most disappointing was the support. The personnel weren't easy to get in touch with and often not as knowledgeable as we would like. It was very difficult to get several items resolved, especially in any kind of a timely fashion.

Paycom vs. Paychex Flex

See how Paycom and Paychex Flex stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.