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Paycom vs Paylocity Comparison

Overview

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...

Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

347

141

58

15

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

196

139

42

14

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Granted this and Kronos are the only time keeping applications i’ve used, Paycom happens to be the best of the best in terms of reliability, functionality, and looks.
I like that this software is easily accessible to all users and the training videos they provide helps users to input their information with ease.
We have really enjoyed the ability to pull all the reports for the many aspects of payroll. Our employees enjoy being able to pull all of their information.

Pros

I love the ease of entering employee information into the system. Paylocity allows both the employer and employee to view their benefit information and payroll information quickly.
User friendly, awesome customer service and true to their word. We do not have the web time feature but love how everything else operates.
It is safe and manageable, this app is good for payment too it has nice features of it.

Cons

The document management system was atrocious- once a document is uploaded the title cannot be changed so user error can complicate reporting and sorting. The ATS function was the absolute worst.
We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.
There's a simple lack of fluidity to just about everything. The interface is inconsistent and shows signs of several incomplete re-skins.

Cons

The software is not as flexible as Paylocity would have you believe. We faced many struggles throughout our implementation and have still been struggling with policies 7 mos into our time with them.
There are still functions on the software that I am not utilizing because I never received follow up calls. I came from Quickbooks and it's difficult to reprint a lost check.
There seems to be disconnection between the separate systems, Web Pay, Web Time, Web Benefits, ACA that create a lot of headache, too many errors, and lots of frustration.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features57
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Absence Management
  • Account Reconciliation
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Software Development
  • Applicant Tracking
  • Application Integration
  • Application Sharing
  • Applications Management
  • Appraisal History
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Background Screening
  • Batch Processing
  • Behavior Tracking
  • Benchmarking
  • Benefits Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Blended Learning
  • Bonus Management
  • Business Analysis
  • Business Intelligence
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Change Management
  • Charting
  • Chat
  • Check Printing
  • Check Processing
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Compensation Statements
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Content Management
  • Corrective Actions
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Reward Programs
  • Employee Self Service
  • Enrollment Management
  • Expense Tracking
  • Financial Analysis
  • General Ledger
  • HR Management
  • Job Application Management
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Mobile Integration
  • Monitoring
  • Organizational Charting
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Training Management
  • Vacation Tracking
  • Total features95
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Absence Management
  • Account Reconciliation
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Software Development
  • Applicant Tracking
  • Application Integration
  • Application Sharing
  • Applications Management
  • Appraisal History
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Background Screening
  • Batch Processing
  • Behavior Tracking
  • Benchmarking
  • Benefits Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Blended Learning
  • Bonus Management
  • Business Analysis
  • Business Intelligence
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Change Management
  • Charting
  • Chat
  • Check Printing
  • Check Processing
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Compensation Statements
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Content Management
  • Corrective Actions
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Reward Programs
  • Employee Self Service
  • Enrollment Management
  • Expense Tracking
  • Financial Analysis
  • General Ledger
  • HR Management
  • Job Application Management
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Management
  • Learning Management
  • Leave Tracking
  • Mobile Integration
  • Monitoring
  • Organizational Charting
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Self-Enrollment
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Training Management
  • Vacation Tracking

Integrations

  • Total integrations17
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations36
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycom

Bait and switch, twice

Reviewed a year ago

Bait and switch, twice now. Do not recommend.

Pros

Client specialist is excellent at responding.

Cons

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company...

Vendor response

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!