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Paycom vs Paylocity Comparison

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Overview

Category Leaders

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...

Category Leaders

Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

720

5

4

3

2

1

425

181

72

22

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.3

704

5

4

3

2

1

368

237

66

19

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I love that it allows employees the ability to access and change their profiles and be responsible for their timecards.
I love how user friendly this product is for everyone. Everything is very self explanatory and if you have any questions, customer service is very helpful and patient.
Overall our rapidly growing business was due for a professional, easy, and affordable tool to manager payroll, benefits, HR related things, etc. and this was perfect.

Pros

It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.
I like that there are a variety of solutions to help with all of our HR processes. The system is user friendly and common sensical.
Our of the 4 payroll companies that we have used over the last 10 yrs, Paylocity is my favorite. The program is the easiest to use and the employees like it the best.

Cons

We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.
I have had several daily timecards messed up because of this.
When researching Paycom the only negative review I seemed to come across was difficulty with the software.

Cons

If it weren't a hassle to switch systems, I would switch in a heartbeat. This is a terrible platform and I am unimpressed with the company as a whole.
It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it.
The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features118
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Appraisal History
  • Approval Workflow
  • Assessment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Career Development
  • Certification & Licensing
  • Chat/Messaging
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • For Small Businesses
  • Goal Management
  • Goal Setting / Tracking
  • Gradebook
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Job Application Management
  • Job Description Management
  • Labor Forecasting
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Mobile Time Tracking
  • Monitoring
  • Multi-State
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Provider Management
  • Pulse Surveys
  • Punch card
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workstation Tracking
  • eLearning Companies
  • Total features99
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Appraisal History
  • Approval Workflow
  • Assessment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Batch Processing
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Learning
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Career Development
  • Certification & Licensing
  • Chat/Messaging
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • For Small Businesses
  • Goal Management
  • Goal Setting / Tracking
  • Gradebook
  • HIPAA Compliant
  • HR Management
  • HR Metrics Library
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Job Application Management
  • Job Description Management
  • Labor Forecasting
  • Learner Portal
  • Learning & Development
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Mobile Time Tracking
  • Monitoring
  • Multi-State
  • On-going Performance Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Provider Management
  • Pulse Surveys
  • Punch card
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Review Cycle Tracking
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workstation Tracking
  • eLearning Companies

Integrations

  • Total integrations33
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations78
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Automotive, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Paycom logo

Paycom

Sales Overpromised, Quality Sub-Par, Customer Service a Joke

Reviewed a year ago

deplorable

Pros

The Mobile App is better than Paylocity and similar vendors. Reporting is OK.

Cons

Sales "sold" us services which system was incapable of. Nickle and dime you for additional services, no matter how small. Customer service wont respond to you for weeks or months. They even blew off 2 conference calls that they scheduled with us related to their customer service! We have had 4-5 rep changes in 12 months. All of which are horrible. And they take no responsibly for their errors or lack of communication and give you NOTHING in return for your troubles. They screwed up our taxes without authorization, which ended up being a $100,000 tax increase in a single day. 6 weeks later it's still unresolved. They hiked up our rates by 4% after just 12 months. THEY HAVE THE WORST CUSTOMER SERVICE EVER. DO NOT DO BUSINESS WITH THEM.

Vendor response

We're sorry to hear about your experience and what you described does not match our standards. With that in mind, we would like to learn more about your feedback. Please contact us at feedback@paycomonline.com and a member of our team will reach out to you.

KB
AvatarImg

Karissa B.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Paycom logo

Paycom

Bait and switch, twice

Reviewed 3 years ago

Bait and switch, twice now. Do not recommend.

Pros

Client specialist is excellent at responding.

Cons

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company...

Vendor response

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

AvatarImg
AvatarImg

Ryan S.

Verified reviewer

Food & Beverages, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paylocity logo

Paylocity

Best Web-based Pay & Benefits Portal I've Used

Reviewed 4 years ago

I've only used PayCom before this as an employee so I don't have much to compare to, but as someone who appreciates digital access to all my benefits & pay data, Paylocity has all the bases covered.

Pros

Dashboard with everything you need as an employee right at your fingertips, great web app *and* mobile app (recently updated)

Cons

Nothing much of note, the web app used to be pretty antiquated but they have recently updated it to bring it more in line with the web experience.

JO
AvatarImg

Jessica O.

Management Consulting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Paylocity logo

Paylocity

Paylocity Feedback

Reviewed 2 years ago

It has been one of the most challenging HRIS payroll system I have used in comparison to other systems on the market.

Pros

I like how it integrates different services into one system such as onboarding, database management, etc.

Cons

It's not easy to navigate since there are more than one way to accomplish a task so it lends to a lack of consistency in data if someone else is using it differently. Do not like the way new updates are launched without notice or training. The report feature is the most difficult to use than any other HRIS or Payroll system I have used in the past such as Paycom, ADP, Paychex, Compupay, etc.