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Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their...
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and...
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User reviews that mention these apps
Computer Software, 51-200 employees
Used weekly for less than 6 months
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Our company switched platforms from Zenefits to Paycom and I've been extremely dissatisfied with the new program. This software looks like it was designed 10 years ago and does not keep up with industry standards. It's clunky and hard to use.
I actually can't say that I enjoy any features about this software. I guess it has a lot of functionality for HR but not for the employee actually using the system.
The UI is extremely outdated. It's hard to switch between an employee view and a manager view. I can't figure out how to receive email notifications when an employee requests time off.
We're sorry to learn you have had a poor experience, and we appreciate your feedback. We would love the opportunity to learn how we can improve. Please reach out to your dedicated specialist or connect with our team at email@example.com. We hope to hear from you soon.
Internet, 11-50 employees
Used daily for 1-2 years
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I'd recommend Paycom for any company that's moving over 50 employees or over 100 employees and you need everything in one place - Timesheets and HR and Payroll are all in one place with Paycom.
It's cut and dried HR, logging in and observing pay periods or setting up schedules is easy. It's nice to have Timesheets, Time off Requests, and Payroll in one place as opposed to having these scattered across other small software (Harvest, Tsheets). The mobile app is nice.
It could be a bit clunky to navigate at times, and it doesn't work as hard as Gusto or Zenefits to be 'pretty' or 'fun', but it gets the job done at scale. It's a bit easier to look at after the update this year.
Thank you for the review and feedback. We are dedicated to working hard to get the job done for you. We're glad that you improved of the update this year. Please let us know if you have any other ideas about what you would like to see in our solution. We look forward to hearing from you.
Consumer Services, 501-1,000 employees
Used daily for less than 6 months
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I am a fan of Zenefits!! No deep complaints or issues. I like using it out of all the work software I have ever used this one has been the most straightforward and simple. I have previously used Paycom and Workday.
I love the grid design, you can click on the box you need (medical, dental, time) and it takes you to that option of the software. It is super straightforward and easy to use. the login process is simple and logs you on quickly. You can request time off, view your time allowances and update your time worked. When clocking in it takes a picture of you so it is impossible to falsely clock in as some people do that when working if they're late, this feature makes it impossible to do.
I had an issue when first signing up and did not get contacted about resolving it ever. I'm not sure why I was never contacted but I was able to still proceed forward with employment despite the hold up.
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