Paycom Features

Paycom

Cloud-based human capital management (HCM) software

4.36/5 (604 reviews)

Competitor Feature Comparison

360 Degree Feedback
401(k) Tracking
ACA Reporting
Accounting Integration
Activity Dashboard
Activity Tracking
Applicant Tracking
Approval Workflow
Assignment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Background Screening
Benefits Dashboard
Benefits Management
Biometric Recognition
Blended Learning
Budgeting/Forecasting
Built-in Course Authoring
COBRA Administration
Certification & Licensing
Check Printing
Clock In / Out
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Corporate/Business
Course Management
Course Tracking
Customizable Reports
Customizable Templates
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Tracking
FMLA Administration
Goal Setting / Tracking
Gradebook
HIPAA Compliant
HR Management
HSA/FSA Administration
Health Insurance Administration
Individual Development Plans
Job Application Management
Job Description Management
Labor Forecasting
Learner Portal
Learning Management
Learning Paths/Tracks
Leave Tracking
Life Insurance Administration
Mobile Access
Mobile App
Mobile Learning
Monitoring
Multi-State
Onboarding
Online Benefits Enrollment
Online Punch Card
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Management
Performance Metrics
Provider Management
Punch card
Real Time Reporting
Recruitment Management
Reimbursement Management
Reporting & Statistics
Reporting/Analytics
SCORM Compliance
Salaried Employee Tracking
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Social Learning
Status Tracking
Summary Reports
Synchronous Learning
Talent Management
Task Management
Tax Compliance
Tests/Assessments
Time Off Management
Time Off Requests
Time Tracking
Time Tracking by Client
Timesheet Management
Training Management
Vacation/Leave Tracking
Video Conferencing
W-2 Preparation
Wage Garnishment
Workstation Tracking
eLearning Companies
Learn moreCompare App
360 Degree Feedback
401(k) Tracking
ACA Reporting
Accounting Integration
Activity Dashboard
Activity Tracking
Applicant Tracking
Approval Workflow
Assignment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Background Screening
Benefits Dashboard
Benefits Management
Biometric Recognition
Blended Learning
Budgeting/Forecasting
Built-in Course Authoring
COBRA Administration
Certification & Licensing
Check Printing
Clock In / Out
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Corporate/Business
Course Management
Course Tracking
Customizable Reports
Customizable Templates
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Tracking
FMLA Administration
Goal Setting / Tracking
Gradebook
HIPAA Compliant
HR Management
HSA/FSA Administration
Health Insurance Administration
Individual Development Plans
Job Application Management
Job Description Management
Labor Forecasting
Learner Portal
Learning Management
Learning Paths/Tracks
Leave Tracking
Life Insurance Administration
Mobile Access
Mobile App
Mobile Learning
Monitoring
Multi-State
Onboarding
Online Benefits Enrollment
Online Punch Card
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Management
Performance Metrics
Provider Management
Punch card
Real Time Reporting
Recruitment Management
Reimbursement Management
Reporting & Statistics
Reporting/Analytics
SCORM Compliance
Salaried Employee Tracking
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Social Learning
Status Tracking
Summary Reports
Synchronous Learning
Talent Management
Task Management
Tax Compliance
Tests/Assessments
Time Off Management
Time Off Requests
Time Tracking
Time Tracking by Client
Timesheet Management
Training Management
Vacation/Leave Tracking
Video Conferencing
W-2 Preparation
Wage Garnishment
Workstation Tracking
eLearning Companies
Visit WebsiteCompare App
360 Degree Feedback
401(k) Tracking
ACA Reporting
Accounting Integration
Activity Dashboard
Activity Tracking
Applicant Tracking
Approval Workflow
Assignment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Management
Audit Trail
Automated Scheduling
Background Screening
Benefits Dashboard
Benefits Management
Biometric Recognition
Blended Learning
Budgeting/Forecasting
Built-in Course Authoring
COBRA Administration
Certification & Licensing
Check Printing
Clock In / Out
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Corporate/Business
Course Management
Course Tracking
Customizable Reports
Customizable Templates
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Reward Programs
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Tracking
FMLA Administration
Goal Setting / Tracking
Gradebook
HIPAA Compliant
HR Management
HSA/FSA Administration
Health Insurance Administration
Individual Development Plans
Job Application Management
Job Description Management
Labor Forecasting
Learner Portal
Learning Management
Learning Paths/Tracks
Leave Tracking
Life Insurance Administration
Mobile Access
Mobile App
Mobile Learning
Monitoring
Multi-State
Onboarding
Online Benefits Enrollment
Online Punch Card
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Performance Management
Performance Metrics
Provider Management
Punch card
Real Time Reporting
Recruitment Management
Reimbursement Management
Reporting & Statistics
Reporting/Analytics
SCORM Compliance
Salaried Employee Tracking
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Social Learning
Status Tracking
Summary Reports
Synchronous Learning
Talent Management
Task Management
Tax Compliance
Tests/Assessments
Time Off Management
Time Off Requests
Time Tracking
Time Tracking by Client
Timesheet Management
Training Management
Vacation/Leave Tracking
Video Conferencing
W-2 Preparation
Wage Garnishment
Workstation Tracking
eLearning Companies
Visit WebsiteCompare App

Mobile apps

iOS App


572,961 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


37,971 reviews

Paycom Feature Reviews

25 reviewers had the following to say about Paycom's features:

Morgan M.

Looks good; not as many capabilities as presented

2017-06-20

Pros

electronic checklists for onboarding intuitive self service portal for end users push reporting applicant tracking transfer to employee record

Cons

Inability to remove inaccurate data limitations with reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Morgan, we appreciate the feedback and will have a member of our team reach out to you. We¿re committed to client success and want to ensure your organization is receiving the maximum value from our solutions.

Read more
Kristin D.

So far it's the best payroll company I've used

2021-04-15

Great customer service. I haven't used all of the functions available yet such as onboarding a new hire but overall I'm very pleased.

Pros

Online portal & payroll processing, vast report options, mobile app, EE file management.

Cons

When researching Paycom the only negative review I seemed to come across was difficulty with the software. To a non-tech savvy person I can see how this would be true but the staff were absolutely great about scheduling times to train me and go over any questions I had. They also made sure to have me go through necessary functions rather than just sit & watch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


A simple, easy-to-use software is our top priority at Paycom and we are glad our mobile app has helped you access everything you need. Thank you for the 5-star review!

Read more
Melissa M.

A great product for employees and managers!

2017-11-07

Pros

I've used Paycom for several years, both for self-service and management purposes.

Cons

The current process of sending an employee performance evaluation back and forth between members of management to make and address comments during the review process is time consuming and inefficient.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sean M.

Excellent HRIS/Payroll Solution

2016-12-11

The customer service that Paycom offers has also been impressive and a welcome change from what we were going through with our previous HRIS/payroll provider.

Pros

Modules are customizable and flexible for our business.

Cons

Some modules, performance management, for example, wouldn't work for the way our company does our performance reviews.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Thank you for the review! We are happy to partner with you and welcome any feedback you may have to improve our products.

Read more
Jenna Y.

Good for Employee Management, Payroll, and Benefit Administration

2018-07-25

-Eliminated paper processes - Better Payroll and Benefit Administration processes

Pros

Paycom makes managing employee files, onboarding employees, payroll, and benefit administration so much easier than the systems we were using in the past.

Cons

Not a fan of the Talent Acquisition or Talent Management Module.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Jenna, thank you so much for your review and sharing your experience with Paycom. We're happy to read that our systems are much easier to use than others you've used. Additionally, your feedback is important to us and we will share it with our product team. We encourage you to share any additional details or suggestions with your dedicated Paycom support specialist.

Read more
Ricky A.

Human resource management simplified

2018-09-12

Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Pros

Performance management is a key feature that allows me to efficiently track and manage my team's performance.

Cons

Paycom's UI design and navigation feels outdated compared to similar software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Read more
Jeffrey R.

Paycom offers a best in class human resources platform that improves efficiency, accuracy, documenta

2017-09-04

Payroll, employee management and efficiencies.

Pros

Payroll, employee management and efficiencies.

Cons

There have been some problems with accounting system integration and user interface, but overall the experience has been very positive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Thank you for your review! Please be sure to reach out to your Paycom specialist if you need any assistance. We're here for you.

Read more
JESSE A.

I miss this.

2018-09-28

Pros

Great interface for approving and viewing employees' requests for time off.

Cons

Inability to log and pull reports on employee tardiness and absenteeism.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Jesse, thank you for the review and feedback. We will share it with our product team. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you.

Read more
Anonymous
( company, 501-1000 employees)

Overall, good product with a variety of integrations

2018-03-08

One stop for all administrative and management information.

Pros

I like the reporting and customization of fields.

Cons

Some parts are still underdeveloped and could be improved such as the HR Analytics dashboard and leave administration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Thank you for the review and feedback. Please reach out to us if you need anything.

Read more
Anonymous
(E-Learning company, 51-200 employees)

Not the worst, but not the best

2018-11-25

While all software of this type offers challenges, Paycoms fundamental shortcomings and terrible customer service (in relation to ATS support) had us running for the hills.

Pros

The employer employee interface made W2s, PTO requests, and time entries very simple.

Cons

The document management system was atrocious- once a document is uploaded the title cannot be changed so user error can complicate reporting and sorting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


We appreciate you sharing your feedback with us and we'd like to learn more how we can create a 5-star experience for you. Please reach out directly to your Paycom specialist so we may learn more.

Read more
Morgan S.

System still needs a ton of design upgrades to match competitor's offerings/meet business needs.

2017-12-05

Pros

ESS Dashboard/Tiles and notification menu.

Cons

Applicant Tracking Module is confusing (too many dashboards and the dashboards do not populate the correct data) Can't hide unfilled/unused custom fields Performance Review Module not very dynamic/customizable Survey function not very dynamic/customizable (no logic) No Job Description function/Module 401k changes wont feed to our external vendor Too many individual steps to accomplish one task (i.e. build a check list) In general, the system is not as user friendly / customizable / dynamic as it was sold to us as.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Morgan, our team would like to connect with you regarding your feedback. Paycom is committed to being a valuable partner and we want to make sure you are receiving the maximum benefit out of the system. Based on the items listed in your feedback, we believe we can help alleviate some of the challenges you may be having. We¿re always adding additional functionality to the Paycom solution and we want to verify you are receiving those updates. We will have a member of our team reach out to you and you can always reach out to your Paycom specialist at any time. Thank you for giving us the opportunity to assist you.

Read more
Anonymous
A verified reviewer
Verified Reviewer

Paycom

2020-01-17

Paycom is easy to operate for both administrators and employees. Paycom does a good job keeping users up to date on what's new.

Pros

Being able to submit performance reviews, personnel action forms and surveys all in one place has helped us streamline our processes.

Cons

At one point, you could not switch back and forth between your employee and administrator account, which has been fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Paycom


Thank you for the 5-star review! We're so glad to hear that you are enjoying your Paycom experience! If you have any other thoughts as to how we can continue to improve your experience, please feel free to share them with your CRR. We love getting feedback from all of our users!

Read more
Kelly P.

Implementation has been a nightmare!

2018-05-18

Implementation team is young and inexperienced to the real world. The system lay out was done incorrectly and now reports generated by system is absolutely useless to the company.

Pros

Ease/order of entry. Employee Side Sample Paystub nice feature.

Cons

Lack of system ability to generate and distribute payroll reports automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No

Response from Lanie


Kelly, the last thing we want is for your experience to be a nightmare. Our goal at Paycom is to be both a valued and trusted partner to your company. We’ve shared your review and feedback with our management team and a member of our client support team will be reaching out to you. We want to resolve any questions or concerns you have as quickly as possible and look forward to the opportunity to connect with you. We appreciate you making us aware of your experience.

Read more
Anthony B.

Poor UX design but with some useful features

2021-03-06

There is little logic to the "position management" system, and you end up having to repeat processes to change or update employee information.

Pros

The reports function enables you to pull a lot of data for your organisation.

Cons

No international support whatsoever so if you have an international workforce, you end up having to adapt with little success (cannot use app, asks for zip code etc, right to work checks for UK employees non-existent and cannot integrate processes easily).

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


We're glad you're enjoying our software and reporting features. For user protection, there are additional security protocols put in place for international access. Please contact your employer for assistance. If you'd like to provide any additional details contact us at feedback@paycomonline.com and a member of our team will reach out to you. Thank you.

Read more
Anonymous
(Education Management company, 51-200 employees)

One of the best solutions for HR

2020-01-30

No more case numbers or long waiting calls. For employees, or standard users, the system is easy to navigate.

Pros

The modules such as Benefits Administration, Time and Attendance, Document Management, Expense Management, Applicant Tracking, are very intuitive to use.

Cons

Finding a perfect HR software is not easy, but Paycom meets all the criteria I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Thank you for the fantastic review! We appreciate you sharing your experience with Paycom! We're thrilled that you are enjoying our products and that you find them easy to navigate! If there are any updates that would improve your experience in the future, please let your dedicated support specialist know!

Read more
TS F.

Nice appearance and deceiving sales process

2018-05-10

Avoid

Pros

I think the employees are good, but the management systems at Paycom do not allow the people to really take care of the customers.

Cons

So we had inaccurate hours for empployees Major problems with ACA data not updating as it should.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No

Response from Lanie


We’re sorry to hear that you were unsatisfied with your experience with Paycom. Our goal to provide both top shelf service and technology for our clients, whom we consider valued partners. Your success is important to us and we would like to connect with you regarding your review feedback.

Read more
Anonymous
(Retail company, 201-500 employees)

Paycom - Improving the Task of Running Payroll

2020-10-09

BUT, we previously had a full time payroll manager and a part time recruiter, plus an HR generalist for our past system.

Pros

The employee self service feature and timecard management is fantastic.

Cons

The checklists and task management are also really complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


Thank you, we are glad you are enjoying our software and the convenience of employees entering their own information! However, we would like to learn more about how we can improve your experience. Please connect with our team at feedback@paycomonline.com, and we will share your feedback with our leadership team.

Read more
Anonymous
A verified reviewer
Verified Reviewer

Excellent Customer Service

2020-08-16

We have a much better handle on our employee cost after we converted to Paycom.

Pros

The system is very user friendly and our employees enjoy the flexibility of accessing their data on a mobile device.

Cons

We have not found anything at this point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Paycom


We're happy our software has been easy to use and its functionality is helping streamline your payroll! Thank you for the 5-star review.

Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)

Great Software and app!

2019-02-20

Payroll and human systems have never been easier, and seamless, due to Paycom's excellent features. Employees can easily access tons of information and makes management a breeze.

Pros

This product has many great features including an app that has full access to end of the year forms, internal hiring, requests for time off and PTO accruals, profile, and much more.

Cons

The app itself is somewhat clunky design, but given all that paycom offers, it's a small cosmetic gripe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


We appreciate your feedback and will share it with our product team. We welcome input from our clients as it drives us towards continuous improvement. If there is anything else Paycom can do to make this a 5-star experience please reach out to your dedicated Paycom client support specialist. Thank you!

Read more
Jonna W.

Verified Reviewer

Moved to Paycom from ADP

2019-03-21

Paycom has streamlined our onboarding, benefit enrollment, and payroll processing functions. The system is stable and predictable, and developers are working to continually enhance the product.

Pros

Paycom is user-friendly for both employees and admins; very intuitive design and workflows.

Cons

The custom reporting features could be more robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Joel


Jonna, we appreciate your review and feedback. We will pass along your notes to our product team. Please let us know if there is anything else we can do to make this a 5-star experience by reaching out to your dedicated Paycom client support specialist.

Read more
Jamie G.

Verified Reviewer

Ease of Accessing Employee Personnel Information

2020-11-19

Even when accessing the employee portal it has been fairly easy.

Pros

The program is easy to navigate, access information, and run reports for groups of employees.

Cons

At first it was confusing to figure out running reports without having to contact someone at paycom but the more you learn about the software the easier it is to figure things out on your own.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No

Response from Paycom


Thank you for the review and feedback! We're thrilled you find our software easy to navigate. Please share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

Read more
Felix F.

Paycom can change to positive the way to work in the most valuable resource of the companies ...

2018-08-10

Pros

With Paycom, processing payroll is an easier task. automates the processes of recruitment and selection. easy to find candidates, follow up, hire and fill vacancies faster and very simple.

Cons

The reports are not very representative and lacking in customization, the UI / UX experience is not the best, difficulty moving through the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, 51-200 employees)

Loved as an admin

2021-01-19

Overall, I liked Paycom, it helped us consolidate HRIS and Payroll into one platform and upload mass employee data rather than having to enter it by hand.

Pros

As an Admin in the background I loved the reporting capabilities!

Cons

Having to enter employee rate changes by hand and upload 401k deductions by hand as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Paycom


We're glad to see you have enjoyed our software and customized reporting capabilities! We're interested in learning more about your feedback and how we can earn a 5-star rating from you. Feel free to reach out to us at feedback@paycomonline.com.

Read more
Jaime H.

Terrible Service

2019-01-23

There are just too many headaches when working with this company. I had to do a full audit on PTO to make sure people were credited correctly. I would not recommend this company and ended up switching payroll companies this year.

Pros

The interface is easy to use and has a lot of features.

Cons

I have an employee over 55 who wanted to make a catch up contribution to the 401k.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No

Response from Joel


We’re sorry to read you are unhappy. We will share your feedback with leadership and a member of the team will follow up with you in order to alleviate these pain points. It is our goal to create strategic partnerships with our clients. We appreciate your business and look forward to discussing with you and your team further.

Read more
Diane S.

Paycom software review

2019-01-24

Overall, we are very pleased with Paycom, and don't regret the switch!!!

Pros

I love the functionality and ease of use for both user and employee. This is first time that we've had W-2's electronically on employees login!

Cons

Reports are a bit more difficult, as are schedules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more