Paycom Pricing Plan & Cost Guide

Paycom empowers businesses with access to workforce data. Our system gives employees access to view and interact with their information, reducing the administrative burden on HR. Since all applications have a single database, changes made by employees/employers are populated throughout the system.

Paycom

KnowMy

PD able

JobBoard.io

VIVAHR

In conclusion, Paycom presents a powerful, all-in-one payroll and HR solution suitable for businesses of various sizes. Its user-friendly interface, comprehensive features, and strong customer support make it a formidable player in the payroll service industry. While there are a few areas for improvement, the overall experience has been positive. I would recommend Paycom to businesses looking to simplify their payroll and HR processes while having the assurance of expert support

Paycom is the Best

We are thrilled to hear how Paycom is already streamlining HR and payroll processes for you and your organization! We value your partnership. Thank you for the positive review.

Overall we are very happy with the product.  It was easy to get set up and I find myself looking to use more and more of the fields and options because the reporting is really great!  It has been a pretty quick learning curve because the interface is pretty user friendly.

Smoothest implementation ever

We appreciate your feedback, Stephanie. It's great to hear about your implementation experience with our team! We're happy to know Paycom is making a positive impact on you and your organization! Thank you for the positive review.

Our dedicated specialist were great. [sensitive content hidden] were amazing with our implementation and we feel more confident navigating Paycom. 

Pricey but worth it

We're thrilled to hear about your Paycom experience, Mary! It's especially great to hear how our team and product have served your organization. Thank you for your partnership and advocacy!

My overall experience with Paycom has been nothing but positive.  It just works...all the time.  And when I need assistance, it's just a phone call or email away.

The best HR system I've ever worked with

Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!

I have worked with Paycom at three different organizations over more than 3 years.  I absolutely LOVE Paycom and would change to this platform anywhere I go.

Paycom is Amazing!

Jillian, we’re happy to hear you love our software and its user-friendly features. It’s especially great to hear you’ve been able to customize our all-in-one platform to your organization’s individual needs. Thank you for sharing your experience and leaving us a 5-star review!

Overall I have really enjoyed the ease of use and streamlined experience.

Paycom is the better alternative

Nathaniel, we're happy to hear how Paycom has been the better alternative for your organization! Thank you for the positive review!

Overall, it's been good. There were some hiccups with our work week setup which cost us a lot of money, but it has all functionality built in for everything needed for HR. It's a one-stop shop.

One Stop Shop

Ayla, we're pleased to know our user-friendly software is giving you the ability to streamline your HR and payroll tasks all in one place! We appreciate your feedback and for letting us serve your organization!

Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are  looking for an all-in-one platform. approach to HR management, Paycom is definitely worth considering.

Paycom employee scheduling review

Ray, it's great to hear that you're enjoying having all your HR materials in one place. We appreciate your partnership and leaving us a positive review!

Hated it. Glad we stopped using it. Waste of time. Waste of money. Still paying for some of the issues. 

Don’t waste your time + money

Marissa, our goal is to improve the employee experience and deliver top-tier service to all of our clients. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. We value your partnership and would like to learn more about your experience. Please reach out to our team at feedback@paycomonline.com, and someone from our team will be in touch.

Go Through a Staffing Agency Instead!!

Shamika, client service is our top priority. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. Please reach out to our team at feedback@paycomonline.com so we can learn more about your experience.

We have had a bad experience with Paycom.  They are a petty, unethical company. The salespeople do not accurately represent the costs of the system. Paycom over billed us by $100K in the first 12 months of the contract because they put the “wrong” rates in.  Shame on us for not noticing this sooner, but when we did they would only pay us back $75K over 3 months!  They said $25K of the disputed amount we “signed” up for.    The implementation was also sloppy as many of the integrations that they had promised were not working.  It was a revolving door of consultants trying to help us.  I will give them credit for having a good mobile app and marginally better reporting, but if you are with ADP or UKG, think twice about switching.  I am happy to talk about my experience. 

Beware of Cost and other claims

Hi, James. We've connected with the team serving your organization and understand they have been in contact with you to help resolve your concerns. We recommend working with them as they will be able to assist you. If you need anything further, please email us at feedback@paycomonline.com. 

Welcome to the 21st Century

We're happy to hear about your implementation experience with our team and that you've learned quickly! Thank you for leaving us a 5-star review, Christopher!

I didn't have a good experience with Paycom. It wasn't user friendly for the short time we used it.

Paycom Review

We're disappointed to read your review, as the implementation experience you're describing does not align with Paycom's standard. We’d like to learn more, please reach out to our team at feedback@paycomonline.com, and someone from our team will be in touch.

Gets The Job Done!!!

We're glad to hear you and your organization love Paycom, Brandi! It's especially great to hear you find it convenient and easy to use. We appreciate your 5-star review!

Paycom was the payroll service we used. They are trained to complete all the forms, calculations and procedures and do it correctly. The difficulty of the operation lies in taking on the heavy lifting of processing our salary so that I can focus on building my company. We transferred from ADP to Paycom and the decision was absolutely the right one. I wanted to be treated like I was local and not like I was a number or an abstract entity. Paycom fits the needs of a small business and meets the needs of a small business, thus meeting my requirements. Over three years of experience with Paycom has been rewarding for all involved. We have an excellent relationship and I feel that Paycom respects my employees' time, is efficient and professional at every opportunity. Paycom takes care of calculating, paying and filing payroll taxes, wages and computations, and does it successfully the first time.

Paycom handles forms excellently

Hi, Alberto. We appreciate your advocacy! It's great to know that our customizable software fits the needs of your small business. If you have any more feedback, please share it with us at feedback@paycomonline.com.

Good payroll software with some limitation 

Pamela, we're happy that our software is affordable to you and your organization. We hold our product and dedicated specialists to a high standard, and we'd like to learn more about your review. Please contact us at feedback@paycomonline.com, and a member of our team will reach out.

Overall our experience has been negative.  Especially for manufacturing - I would not recommend.  In switching to a different software that has proven to do everything that Paycom does - we are not only finding it easier and more efficient - but the price tag is around $20,000 less a year.  Not including all of the extra feels.  

Poor Customer Service and Value for Product

Hello! The experience you describe does not align with our standards, and we'd like to learn more about your experience. Please email us at feedback@paycomonline.com, and a member of our team will be in touch.

Love the Software

Thank you for a great review, Valerie! It's great to hear you are enjoying our easy-to-use HR software. If you have additional comments, you can always send us an email at feedback@paycomonline.com.

From our old payroll solution, Paycom is head and shoulders above what we had before, it is efficient and the cost-savings in all aspects of HR are great. Standing on it's own, it has some quirks that we need to get used to and support is lacking at times, but once you can get to someone, it's pretty easy to get any issues fixed up with a simple phone call (although it may take you 2-3 of them to actually get someone).

Employee Driven Payroll

Hello, Enrich. It's great to see that your company has benefited from using Paycom. Our software is designed to make all levels of employment easier and more efficient. We are excited about continuing to work with you and the opportunity to show you all the benefits our solution has to offer! If you have any additional feedback or suggestions for enhancements, please feel free to connect with your dedicated Specialist or our team at feedback@paycomonline.com.

We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll experience so they have no context for any of our questions or issues. You have to explain to the customer service rep how their own system works in order for them to understand the problem you're having. We've also had 6 different customer service reps in 3 years - they keep quitting. I don't blame them, they aren't given any of the knowledge or tools to actually be helpful. And don't expect to actually be able to get through to your rep when you call, you'll get someone else who knows even less. When you do get your rep, they always have to "get back to you" about your question but they rarely do. The most common answer or solution is "oh, the system can't do that but we'll put in a suggestion for it with our development team". Still waiting on most of those developments.

Their big selling point is that it saves time - the trick is they mean it saves the employees time, not the Payroll people, not the HR people, not the IT people. For all of these people, processing time has doubled and some things are literally impossible to do in the system, things that are standard in any other system.

Everything is designed to charge you more money and everything is overpriced. We're currently being forced into an update to their payroll module that will also cost more money. It's not an optional upgrade and it's not an upgrade we want or need, but we will be forced into it anyway.

Honestly not worth the cost

Hi, Christine. We've been in contact with the team serving your organization and they are working diligently to connect with your team to begin addressing your concerns while you're out of office. We greatly value your business and look forward to improving our partnership. If we can be of further assistance, please reach out to us at feedback@paycomonline.com. 

Overall we are very pleased with the scope and breadth of the system.  We are finding that we are able to solve many HR challenges through this platform.  And they are continually improving the product.  Even in the last 10 months, some of the things that would have made to the "What do you like least about this software?" list have been resolved through new product releases.

A good solution for the money

Thank you for the review and feedback, Mary! We are thrilled that you are enjoying your Paycom experience!  We will be sure to share your feedback regarding the API process with our product teams.

We use the Paycom HRIS similarly to most companies might us it; for payroll, employee management and talent acquisition. The system has decreased the amount of time we spend on every day tasks. It's simplified the payroll process, transitioned us from paper to digital in many ways and added value to the new hire process. The ability to on-board new hires electronically has been a vital time savings. Our reduction in paper cost is significant.

Overall, our Paycom experience has been very positive. It's re-defined the way we handle HR tasks. It's brought our candidate experience to a new level and has resulted in immeasurable time savings. Any issues we have are overshadowed by the fact that we can always reach a knowledgeable account representative that is willing and eager to help us. Paycom continually proves themselves to be a partner who has a vested interest in our success.

I would not hesitate to recommend Paycom as a full-featured HRIS or for any of their many specific modules. As someone who has used all of their modules, I can attest to their quality and accuracy. They should be a top contender for any organization shopping for an HRIS.

A well-rounded, feature rich HRIS 

We greatly appreciate your feedback and your review. Our team is constantly finding ways to improve how users interact with Paycom and we will pass our product team your thoughts. If you have any other thoughts feel free to let us know.

Using Paycom as an Administrator is a breeze. Easy to set up, great for reporting, payroll processing, and customer support (I have a designated representative). No more case numbers or long waiting calls. 
For employees, or standard users, the system is easy to navigate. The Paycom App is fantastic.

One of the best solutions for HR

Thank you for the fantastic review! We appreciate you sharing your experience with Paycom! We're thrilled that you are enjoying our products and that you find them easy to navigate! If there are any updates that would improve your experience in the future, please let your dedicated support specialist know! 

Bait and switch, twice now. Do not recommend. 

Bait and switch, twice

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

Paycom makes it easier to keep track of new employees and handle HR records. Because of the software, the HR and Finance departments are now more productive than they were before.

Employee productivity and ease of onboarding

One of the many advantages of our software is being able to manage all your HR needs through our single-database solution and we're glad you are seeing this at your organization! If you have additional feedback, we encourage you share it with your dedicated specialist or our team at feedback@paycomonline.com.

Editor/Publisher

Tremendous Human Resources tool at a fair price. Keep track of everything from talent acquisition, time and labor management, and payroll, all in one application.

retail

I love that I can get easy access to my paycom accnt to add money right on the spot without a delay.

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