PayNorthwest Reviews - Pros & Cons, Ratings & more

8 reviews

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Sherry W.

Sports, 501-1,000 employees

Used daily for 6-12 months

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Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Great Software and even better service.

Reviewed 5 years ago

As everyone knows payroll and HRIS conversions can be daunting to say the least. The team at ONEMINT was incredible. They went over the top to ensure that the workload of that conversion fell on them and not us. To be honest it was a bit scary how much they did as it felt as though we had not made much progress and next thing I know we are training on our system with all build, configuration and data...

Pros

Implementation and Service model is the best I have ever come across. Robust and configurable system that allows you to tailor it to your specific business process's. Worth every penny spent when looking at both the service and the software. Cant believe we waiting as long as we did to move from the large competitors.

Cons

Currently in the U.S for payroll. They said they are working on rolling out Canadian but as of yet they do not offer it. If you have a multi-national business, depending on how you structure the business they may not be the best. At times the amount that can be configured can seem overwhelming. They do a great job of explaining and doing the configuration for you but there were times when we became overwhelmed with which decision we actually wanted.

Vendor response

Thank you Sherry! Its been a pleasure and we look forward to building a long lasting partnership with you and your team! -ONEMINT Team

Dana P.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

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Value for money
Ease of use
Features
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Likelihood to recommend10/10

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My go to for HR Payroll and all things Business is OneMint WorkforceONE

Reviewed 5 years ago

WorkForceONE is the total package for all my business needs. The staff are great, courteous and always prepared with the answers I need when I call, not in an hour or a day but immediately. Payroll was my initial reason to contact OneMint WorkForceONE. However since establishing this service we have added integrated time keeping and are also using the cloud based document storage and the integrated online employment advertising.

Pros

Everything! From software to service this is truly the best payroll and HR software company we have ever worked with.

Cons

The West coast time zone. It would be much more convenient to have someone available for those of us on the East and Central Standard Time.

Vendor response

Thank you Dana and Ailero! Looking forward to many years of success together!

Brandon S.

Used daily for less than 6 months

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Mr

Reviewed 3 years ago

I am estatic that I found an HR Suite that covers so many aspects of the employee lifecycle. The catch 22 is that it's incredibly customizable. This is great, in theory, but also means that it takes a long time to fully understand how to use, customize and configure the software.

Pros

OneMint was the most robust and encompassing application I found when seeking an HR Suite. Ultimately I wanted as many functions under a single application as possible. OneMint has everything from ATS and onboarding to performance and payroll.

Cons

As one might expect since they have so much functionality, they are not the 'best in breed' at any one particular function. This is understandable. However, there are some aspects that I find a bit lacking from what you would expect. This is notably the ATS and time/attendance, especially in terms of scheduling.

Tim O.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Phenomenal HR/Payroll System, Even Better Support!!

Reviewed 5 years ago

This satisfies all of our HR, Payroll, and Recruitment needs. Everything is automated, the workflow is intuitive, the support team has walked us through every step. I could not recommend a better piece of software to make our HR processes effortlessly consistent.

Pros

We've been able to automate hiring and benefits requests. Time recording has become more accurate and consistent. Our company structure is better defined, employees can see what opportunities exist within the company and what comes next.

Cons

API setup is expensive, but the custom reporting has allowed us to bypass this requirement for now.

Vendor response

Thank you so much for the kind words Tim! Could not be more thankful for an incredible client in Chukar Cherries! We look forward to many years of success together!

Paula S.

51-200 employees

Used daily for 6-12 months

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Cascadia Senior Living

Reviewed 4 years ago

Our implantation & support person is just awesome. He has made this transition so much easier than others we have encountered in the past. and is always willing to help with what ever we ask.

Pros

We can create a report for almost anything we need

Cons

Wish the payroll & HR tabs er combined for less moving back & forth between

Vendor response

Thank you Paula! We are excited to have you and Cascadia as a client and look forward to many years of success!

Bill S.

Internet, 11-50 employees

Used weekly for 6-12 months

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Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Hard to learn but easy to use and extremely powerful

Reviewed 4 years ago

A powerful, reliable but idiosyncratic product, with a steep learning curve, but your reward is a system that almost literally does it all. I have yet to think of a capability, report type etc that OneMint can't do. And once you learn the system, running payroll is a breeze. The customer support is exceptional. Staff is smart, responsive and conscientious. We're very happy with OneMint, it may be a bit much for very small companies but we recommend it strongly for mid-size to large companies who can really take advantage of its power.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Bill! Its been a pleasure serving The Maven and watching you grow as a startup in such a short period of time. We look forward to continued growth and prosperity in the future and for us to be a partner in that journey. Please do not hesitate to reach out if there is anything you or the team needs!

Tanya L.

Public Safety, 51-200 employees

Used weekly for less than 6 months

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Overall happy with product

Reviewed 4 years ago

The functionality is all there, and the customer support is incredibly helpful. Without the customer support, I would be lost in the system - it isn't very intuitive. Initially I felt there was a lack of support and direction after it was built, partially my fault as well as I didn't have a lot of time up front to get into it. It is a lot of upfront work to capture all the information, but that was only because we didn't have it readily available and is exactly why we needed a product like this.

Pros

It has a ton of functionality and stores all the necessary information. The basics are easy once you are shown how to use it.

Cons

Not overly intuitive and the training videos weren't very helpful.

Daniel G.

Farming, 201-500 employees

Used other for 6-12 months

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Great payroll

Reviewed 3 years ago

Pros

Amazing payroll system. Easy to navigate and the checks deposited early.

Cons

Sometimes I would be locked out of the app