PCRecruiter Reviews - Page 4

I love the capture feature the most. It makes it easy to store information quickly. The recent updates have added the capability to enter additional information into the notes section of a candidate without backtracking to the full PCRecruiter Website. I also like that you can send out information to a group of people quickly.

At times it can be difficult to find the appropriate location within settings. Also, t would be great to be able to pull a list of all recent additions to the website.

Ability to organize candidate flow for a search, having categories that are practical (company, candidate, position), really like the new version from a few years ago along with continual improvements, very responsive customer support group

in searching the database it seems the approach is either too restrictive or too broad, meaning too few candidates appear or too many

I like that so many features are built into the product. From building a template to for presentations to automatic Header and Footers being added to the resume. The ability to see who has spoken to and connected to candidates in the system is also very useful. The biggest feature that is a super timesaver is the import of candidate profiles from services like Indeed or LinkedIn.

The ability to search your database is very good, however searching through an individual job search that you had 8 months ago needs to be streamlined.

it is fairly straightforward to figure out. Windows-based with an app for the phone which is a big improvement over our last software. Customer support is very helpful when needed and response time is great. I'm sure there are more features I'm not using that can improve my productivity even more. A stable system that doesn't crash which is critical for our line of work

The email tool is outdated and very cumbersome to send a blast email. I'd like the app to be able to do a few more critical functions.

Thank you for the review, Carl! We're interested in your ideas about future additions to the email tools - visit the Ideas & Requests forum in our helpdesk system and let us know what you'd like to see added.

Amazing support willing to jump right on fixing any issues. Responsive to requests. Website job portal sync's great. Good customization interface. Large selection of search options.

Difficult to learn and figure everything out.

It has the unique ability to manage all candidates for a specific job. It makes recruiting for multiple positions very easy. I love how you can take notes on each candidate so that you can keep them straight.

I do not like that you can not do a normal text from the software. I know it gives you certain options, but when you choose to do that, it sends out a weird text message that automatically arises suspicion on the candidates end. There needs to be a better way to text from the website.

Thanks for your review of PCR! Regarding text messaging, PCRecruiter doesn't have any native texting capability and works with outside vendors (RingCentral being the most common) for text messaging. If you're having issues with text message functions you may want to consult with the vendor to see what improvements might be made.

I feel the software is pretty user friendly. It is also nice that you can customize.

There are some areas that could use some improvement as far as functionality. For instance, recently the roll-up title was changed to the roll-up code. This is difficult when working within several different roll-ups. It would also be nice to be able to save multiple steps for a candidate within the pipeline at the same time. If you create an interview it saves and the screen remains; however, if you add an additional interview it is not saved.

I really like the ability to work with multiple platforms including quickbooks and linkedin integration. The other thing that is really great is the ability to use the capture tool

The updates can cause a lot of slowdown and it can be a little frustrating.

Thanks Ryan! We're glad PCR is making you happy! The update process should, in theory, only cause a momentary slowdown in the off-hours and nothing too noticeable. We'll be on the watch for that!

There are a lot of features. And easy to search.

All the different downloads - launcher, java, outlook, resume inhale. If I forget to do one on our employees' computer, it can be a headache.

Thanks for the review, Regan! We're glad to hear that our customer service team is keeping your company running smoothly!

We are able to perform all of our tasks from PCR. The functionality is amazing!

There are almost too many layers to the software. It all becomes a bit daunting if you don't break it down into small learning segments. Also, the training needs to include more of a chance to use the product as you learn.

Thank you for taking time to review PCR, Joni! We are working on brand new training materials that we think you'll find very helpful. Keep your eye out in the coming months!

PCRecruiter is able to combine a call plan, search pipeline, and schedule into one platform. As a team, it keeps us organized and helps prevent us from stepping on one another.

When you first use it, it isn't intuitive. A good example is scheduling a call/marking an activity. It's easy to mix-up putting a future call on your schedule and marking that you called someone.

Thanks for your review of PCR, Pamela! We are working on making processes more intuitive all the time and we appreciate your feedback!

It is so easy to use. Some tracking systems make it so hard to track where candidates are in the pipeline with extra stuff that doesn't need to be there. PCR is one click of the button and DONE!

THere are a lot of updates but with how fast the industry and the technology change today it is needed

Thank you for reviewing PCRecruiter, Donna! We're glad you're finding PCR to be so efficient for your work!

I've evaluated multiple recruiting platforms and PCR is by far the best in regards to functionality, extensive customization tools, compatibility with telephony, digital campaigns, analytics, and uptime.

I believe some of the reporting features could be easier to use in most search firm applications. There is a full spectrum of report capabilities but at times I find them more complicated if you don't have help setting them up to fit your company.

Layouts setup exactly how and where I want see the information helps productivity. Entering candidate resumes and personal data is highly automated. Individual users can set it up the way they want to create a workflow that makes the most sense for them.

PCR is optimized for Chrome.

- Hugely customizable to any need - Easy searching - Very good record mgnt and tracking - Responsive / timely customer service, support and training

Some screens, modules functions could be streamlined so there are less 'clicks' required to get something done.

Easy to use and intuitive - you don't need months of training to be productive.

Some of the reporting functions can be harder to understand and use, but there are videos you can watch to get spun up.

Thank you for the review, Lee! We're glad PCR has been able to serve you so well for so long.

It is basic and lower in price but you get what you pay for. There are no options to personalize or change anything.

It is not easy to use, the training on this software takes a lot longer because of the hard to use features.

Hello Lara - One of PCR's strongest features is actually the ability to customize the fields, screen layouts, and functions to suit. This does, however, sometimes lead to more involved training because every setup is a bit different and each client uses their own fields and layouts rather than a required stock workflow. I'd recommend reaching out to our support team with details on your personalization and change needs. It may be that the options you're seeking are actually there, but just not visible under your particular security settings or not exactly where you're looking for them in the system. PCR is perhaps one of the most configurable recruiting CRMs available, so if you're finding it coming up short on customization we may be able to help further.

The software is not complicated and can be implemented for small to enterprise scale. The format is not flashy which is a benefit as there are few distractions from the data points. Customer service is excellent.

Occasionally there is some lag with programmers catching up with bugs or changes from LinkedIn altering their format which causes glitches in the PCR Capture App.

PCRecruiter's technical support team is the best bar none! They are responsive, clear, have great attitudes and are readily available via email or over the phone. I have been able to customize the application to develop streamlined workflows as well as run detailed reports which helps with applicant tracking.

PCRecruiter does not have the basic features that its competitors have when it comes to pipeline management, reporting and other analytics.

Simplicity . Very intuitive software which our internal HR team has easily adopted. Reliability. No downtime in my experience. Customer Service. Best customer service interactions I have experienced on so many levels.

No cons were added to this review

Thank you, Ed!

We can do mostly anything we need to do in the course of recruiting. It is easy to add new names to the database, to run reports, and to email candidates to make them aware of new search assignments.

The reports aren't great, and you cannot create a cover page outlining what is contained within the report.

Has what we need from a both a CRM and ATS standpoint. Great team of people to work with.

Would like some additional customization of analytics reporting functionality to reflect revenue model of our company that includes executive search, retained search, contract staffing and rpo.

Support team-can make changes or additions to software fairly quickly; customizable; parses from LinkedIn, including picture; cloud-based; can do everything.

It has so much available that it takes time to learn it well. Not much color on the GUI, but still looks nice.

Lots of features, as a user the dashboard information is incredibly helpful, the system layout can be customized to accommodate your personal workflow.

It's a complex system so for new users it will seem a little overwhelming. Manager portal is very weak from a UI perspective.

n the 8 years since we started using PCRecruiter we have expanded the system with several customized modules which have been possible within the system due to it's flexible architecture. Finally I would like to make special mention of the customer support which has proven to be second to none.

I don't really have any - you tend to notice these more when something is not doing what you expect.