PCRecruiter Reviews - Page 5

One of the best features in PCRecruiter is the integration with our phone system. Click to dial, call activity recording and texting directly from the database help our workflow be very efficient and accurate.

There are some areas within the system that seem to require more clicks than should be necessary. They've done a good job of reducing these over the past couple of years, but there is always room for improvement.

Value for money Customer Service and Support Cloud Based

Quite complex workflows and a bit of training required

I like that it integrates well with LInkedIn and ZoomInfo and that you can add names to the PCR database with the click of a button. The duplicate feature is helpful too. PCR is a good way to manage your recruiting database.

I wish there was a way to get names out of the database better but I don't know what that would entail. Right now the best way is to put in as much information as possible that you may want to search by.

Thanks for the review, Lisa! As you noted, putting more info into a record is a great way to improve searchability. You can also leverage Rollup Lists to group records for later sub-searching. Check with our trainers for best practices or ideas to help your team in particular.

The software is easy to customize and easy to use. It does not take long to pick up and learn.

Some of the functions require a bunch of steps to get there. One example would be putting resumes into the system. there are a bunch of steps to get there.

Its strength is in the flexibility it gives you to create project plans that create a pipeline funnel for your activity from sourcing to close of a deal. Its Outook plugin (Windows only) is great.

It lacks a robust CRM for managing relationships, creating historical touchpoints, and prompting for follow-up. Outlook plugin for Mac is a glaring deficiency.

I like that we can produce templates for our interviews, with the questions we want to ask. The recruiter can pull up the template, ask the questions, not the answers, makes notes and save the document to the candidate's profile.

Mobile app allows the user to view contact, company, or position details, but adding details like conversations, notes or schedules is not possible. It would be great to be able to have full usability on the app.

Software does exactly what I need to manage my prospects such as easy to add from LinkedIn, keeps track of their notes, email them directly from software, add particular items for searching later, ability of prepare bulk emails and send from software, add call-backs and alarms, plus much more.

I pretty much use the basics so not much not to like.

Very customizable. Customer support is unmatched. New features rolled out constantly.

Inconsistency of response times/downtimes when updates are being ran. Minor issue.

Thanks for the review, Steven! We're always working to improve our process when updates come out and we appreciate your feedback.

Ease of finding candidates and maintaining records

- Many drop downs, rather than a simple search - When inputting a new position, the job description section is unpredictable in regards to the word document features. I highlight a section to bullet, and another is bulleted instead - whereby I then have to do extra work to make it look as we wish. There are other issues with this section as well.

It works! It provides us all the functionality we use on a daily basis. In fact, it provides far more than we actually use. It never goes down. Availability at 100%

No cons were added to this review

Fully integrated, no need for additional software.

As a self-hosted user, there can sometimes be loading delays. This has less to do with the software and more to do with our hosting arrangements.

Easy to learn for new recruiters. You spend less time training and more time selling.

Difficult to customize. Adding fields and different questions to the screens would be better.

The ease of looking up candidates that match the qualifications needed to fill our open job orders. The ability to search by keyword is a great time saver and allows your recruiters to spend more time being productive.

Too many steps in the hiring process for general labor/manufacturing candidates. Overall it is a great tool and will save a lot of time.

I like the ease of being able to add people into the database through LinkedIn, it makes working between CRM's much easier.

When someone lists a professional license or has a maiden name and married listed it doesn't always connect the accounts together and has to be merged after manually

(Note to readers - Jason is referring to the PCR Capture extension for Google Chrome)

The customer support team has always been great to work with. The resources that are available allow many daily questions to be answered quickly--either by chat or by help articles. The interface is easy to navigate and all parts connect seamlessly.

There are so many different things that PCR can do to make your life easier that it can seem overwhelming at times.

Rich and deep in functionality that allows the user to use the product on their terms. Frequent updates and very stable since the product has longevity. Outlook and social integration good.

Could use a more robust mobile experience. Could also be a bit more intuitive in navigation and setup with the ability to create and post a note to several records automatically.

Although it already has all of the functionality we need, they are constantly improving. I've been using it for many, many years and if I ever had a suggestion, they always listened and are always looking to improve on this already solid product. The customer support is fast and reliable.

I love it all. There is really nothing to dislike

It does everything I need from availing special databases, tracking progress to bulk emails

can be cumbersome, and at times it takes time to learn all the new features

Thank you for the 10/10, Tom! We're always working on making the system more user-friendly, so if you have any ideas to share, visit the forum in our helpdesk!

The PCR Portal simplifies everything tremendously. It makes it easy to track everything directly from Outlook.

There are too many ways to accomplish the same task making it somewhat confusing for new users to get a handle on the software.

I like the all phone option to find out areas candidates are in, City and state are helpful.

I don't like when you populate the company information it puts it on the personal side.

Thanks for your review, James! Check with our training team about the population of company and name info - that may simply be a preference you can uncheck if you don't like the way it's carrying over.

Outlook portal, Capture feature for social networks.

Inability to link Chrome to the outlook portal when using the "Capture feature.

PCR very easy to use to track contacts and communicate with relationships via phone, text and email.

Importing info from some select third party sites could b easier

Thanks so much for reviewing PCR, Bruce! And if there are any third party sites you're looking for a smoother import from, let us know in the Ideas & Requests forum on our helpdesk!

My favorite part about this software is the ability to record interactions. I love the various specific options it allows you to choose from as well as the ability to choose what stage in the interaction process you are in with different people.

I have not had any big problems with this software so far. I have had some challenges where it does not allow me to make a new file a "candidate" file.

Thanks for your review of PCRecruiter, Lexi! It's great to head that PCR is meeting your needs so well!

The ease and simplicity of the software. I enjoy the software interface as it allows me to perform and keep track of all applicants. PCR has truly helped me in reaching organizational goals that will continue to be beneficial throughout the years.

The process re-opening a position can be less tedious. For example, having to close a position then having to copy the position and creating a new open position. And finally having to transfer all current applicants into the new position.

Thanks for your review, JP! Check with our training team regarding the re-opening of a position. If it's the same opening, you should be able to just change the Status back to 'Available/Open' and carry on from there. Copying everything to a new opening would only be necessary if it was actually a different job opening with a new pipeline.

Ease of use. Somewhat customize-able. Self Hosting

Lack of detail search. Ex. Experience, Salary, Education Level, Stability Also, the unability to match a candidate to job openings. Mostly, the search function is not equal to other leading CRM's.

Thanks for your review, Michael! Regarding the search and matching, some of that may be due to how you're configured. The more detailed your records are, the greater your ability to search them will be. Check in with our training team for tips or help creating custom data fields.