PeopleKeep Features

PeopleKeep

Employee benefits administration tool for small businesses

4.89/5 (75 reviews)

PeopleKeep Feature Summary

  • Business Specific Tools
  • Captive Brokerage
  • Captive Sales Force
  • Carrier Specific Applications
  • Carrier Upload
  • Census Data Integration
  • Continuing Education
  • HIPAA Compliant
  • Health Insurance Administration
  • Multi-Line Industries
  • Third Party Administrators
  • Wholesale Program

Competitor Feature Comparison

Accounting Integration
Benefits Management
Billing & Invoicing
COBRA Administration
CRM Integration
Claims Management
Contact Management
Document Management
Email Integration
Employee Database
Employee Profile
Expense Claims
Expense Tracking
HIPAA Compliance
Reimbursement Management
Self Service Portal
Sick Leave Tracking
Time Off Requests
Vacation Tracking
Learn moreCompare App
Accounting Integration
Benefits Management
Billing & Invoicing
COBRA Administration
CRM Integration
Claims Management
Contact Management
Document Management
Email Integration
Employee Database
Employee Profile
Expense Claims
Expense Tracking
HIPAA Compliance
Reimbursement Management
Self Service Portal
Sick Leave Tracking
Time Off Requests
Vacation Tracking
Visit WebsiteCompare App
Accounting Integration
Benefits Management
Billing & Invoicing
COBRA Administration
CRM Integration
Claims Management
Contact Management
Document Management
Email Integration
Employee Database
Employee Profile
Expense Claims
Expense Tracking
HIPAA Compliance
Reimbursement Management
Self Service Portal
Sick Leave Tracking
Time Off Requests
Vacation Tracking
Visit WebsiteCompare App

PeopleKeep Feature Reviews

25 reviewers had the following to say about PeopleKeep's features:

Emily Rivera

User Friendly

2018-09-19

PeopleKeep has been great to give us a professional unbiased program to approve medical expenses. This takes the liability off of us. We are a very small company so this is a great fit since we do not offer full medical insurance.

Pros

Easy to use on the employee and on the employer side, easy to navigate, quick to approve or request more information.

Cons

The reports after you schedule a payment for an employee are difficult to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Connie Smith

User Frienly Software

2018-09-18

Pros

It is extremely easy to record the monthly reimbursements given to employees. You can print an up to date report very easily.

Cons

No other complaints, software is extremely easy friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Parker Dockray

Great solution for small, distributed business teams

2018-09-18

We wanted to help our employees with health insurance and expenses, but couldn't find a plan to cover us with fewer than 10 people in multiple states.

Pros

The interface is simple and attractive, it's easy to customize the reminders and other aspects, and the customer service and information for employees has been great.

Cons

There isn't anything we don't like (so far).

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Keseling

Great Service & Customer Support

2018-09-18

Pros

The software is extremely easy to use and the Customer Service team is very responsive.

Cons

As an employee there wasn't anything that I had issues with.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Troy Birdsong

Small business wanting to offer benefits to its employees

2018-06-06

Pros

The cost of administration has been great and the ability to offer to apply monies toward employee health costs has been a great benefit to be able to offer.

Cons

This is very helpful also in the Time-Off Request feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Thanks for the review, Troy! We're happy that PeopleKeep makes offering benefits more affordable.

I'll make sure your request for more detail in the reports gets to our product team, so we can help keep your records as accurate as possible. We'll follow up on this privately.

Thanks again for the feedback, and let us know if you find anything else we could be doing better.

Read more
Whitney Zaino

Perfect option for small business

2018-09-18

PeopleKeep has allowed us to stay compliant as a business and it has also provided a way to allow our employees health insurance coverage without a huge out of pocket expense to our company.

Pros

Great option for our employees and a way to stay compliant.

Cons

People keep has allowed us to stay compliant as a business and it has also provided a way to get our employees coverage health health insurance coverage

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuel Wang

Highly Recommended

2018-09-18

Pros

Good tracking and reporting during each stage of the expense submission process.

Cons

1. UI can be a bit more intuitive 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Thanks for the feedback! You¿re right. There are many eligible expense types. If you haven¿t tried our search bar, it might save you some time on your next reimbursement request. But don¿t hesitate to chat with support any time you have a question. They¿re experts in what¿s eligible and are always happy to help.

Read more
Jonathan Tai

Great for giving employees more choice and flexibility when it comes to health benefits

2019-07-18

Pros

The format of giving a monthly stipend for employees to use towards health insurance as well as other health related products/services is interesting and makes managing health benefits much easier in many ways from management's perspective.

Cons

The format does put a bit more of the onus on the employees to make sure they use the stipend.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Hi Jonathan, thanks for sharing your feedback on how easy it's been to manage the benefit for your employees!

Read more
Thomas Rockett

PeopleKeep--Good for Small Business to Provide Health Coverage

2018-09-26

And the customer service people respond in lightening speed.

Pros

It's easy to use for employee and employer.

Cons

If anything, I think it took a bit of time to convince employees to use it for their health reimbursements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Emily Anderson Saul

Perfect Health Benefit Platform for a Growing Business

2018-06-27

PeopleKeep gave our company a unique way of offering health care benefits and allowed our employees to keep their own insurances.

Pros

PeopleKeep allows employees to seamlessly add health reimbursements with the touch of a button.

Cons

There is not one negative comment that I can say about this service. I absolutely love using this software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Hominiuk

excellent benefit for employees

2018-09-19

As a small business that cannot afford to offer healthcare to all my employees, we have turned to Peoplekeep as a solution.

Pros

The turnaround time for any problems is really quick.

Cons

As an administrator of the policy, an app would allow me to assist my employees while away from my desk as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Thanks for the great review! I appreciate you sharing your experience here, and it sounds like you¿ve really been able to help your employees with this benefit. I wanted to let you know that while we don¿t have a mobile app yet, our site is absolutely mobile friendly. You can access your account directly on your cell phone to make changes or approve reimbursements while you¿re away from the office.

Read more
KRISTA Miller

PeopleKeep is easy and efficient to use.

2017-06-27

Pros

I like the chat feature that is available....the chat feature makes it easy to get customer service quickly so any issues are addressed in a timely fashion.

Cons

One thing I dislike is for each month that is approved for reimbursement for each employee, it is not clear what month of coverage the approval is for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


I'm glad to hear that you've had a great experience with our customer service team, Krista!

I appreciate you letting us know that more detail would be helpful when recording reimbursements. We'll follow up privately to see if our upcoming improvements will help.

Read more
Linda Thompson-Brennan

Easy to Use

2019-08-01

It has made it so much easier for HR department to help our employees

Pros

How easy it is for employees to submit receipts and get response.

Cons

It was difficult at first to work through, maybe better videos to help would be good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Thanks for your review, Linda! We're glad to hear PeopleKeep is making it easier on your HR department and is easy to use for your employees, but we'd like to hear more from you about how we can make the onboarding process better. Please reach out to us at your convenience at support@peoplekeep.com.

Thanks for being a PeopleKeep customer!

Read more
Julie Patrick

Peoplekeep is a Plus

2019-10-22

Our Company is not big enough to offer their own health insurance and this is a great way for them to give the employees some monies so they can get insured or for the people that already are insured can use the money to pay for Co-pays and other medical expenses.

Pros

I love how they walk you through step by step when entering a claim. It is very simple, only takes a few minutes.

Cons

I like how it helps both the employer and the employee out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sixto Villegas

The ease of use and the excellent customer support make this software a must have.

2018-06-07

Pros

A great way for small businesses to offer healthcare reimbursement to their employees.

Cons

I have yet to find a downside to the program, but even if I did come across one the technical support staff would quickly resolve the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Thanks for such a positive review, Sixto!

I'm excited to hear that the updates to the software have helped you to be able to upload your information quickly.

We're always pleased to know that our users are happy with PeopleKeep. If you ever do come across something you'd like to see improved, we'd love your feedback!

Read more
Nikita Wolshin

Awesome Costomer service!

2018-09-20

This business is great to offer to employees who work for a small business!

Pros

This program is easy to use, and if I have any questions I get a rapid response.

Cons

Occasionally my dental bills can be confusing and I do have to figure those out myself to make sure I get a full reimbursement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Hominiuk

Great Benefit for Small Business employees!

2019-08-15

As a small business we could not afford to offer health insurance for our employees after recent rising costs of health insurance.

Pros

The thing I liked most about this software is the simplicity of it. Even the most unskilled computer person can use it!

Cons

The thing I like least about this software is that there is no phone number to call if you want to talk to someone. They do offer online chat and an online Help Center, however sometimes you just want a person to talk to if you have a question.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Hi Lisa, thanks for leaving a review to let others know about your experience with PeopleKeep. We've sent you a note directly with information on how you and your employees can speak with us over the phone for those times when you just want a person to talk to directly!

Read more
Sheri Hartzheim

Easy to Implement and Use

2019-10-23

Our company is not able to afford health insurance for our employees... but with PeopleKeep, we can offer the benefit of health reimbursements!

Pros

As a user (employee) and an administrator, I've found nothing complicated about the implementation or initial usage of PeopleKeep.

Cons

I've nothing yet to complain about... it has been faultless thus far. I'm waiting to see how the first "year-end" goes... but I don't expect any issues.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy DeBona

1st year with People Keep

2018-09-18

It helps the employees with their medical issues, without the company becoming an insurance "Broker".

Pros

Reliability and Timeliness for responses

Cons

I have found nothing to dislike at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karrie Berglund

Easy to use, flexible, good support

2018-09-18

They respond to questions quickly and thoroughly. There is a great deal of information on the site, so I rarely even have to go to customer support. I appreciate being able to answer most of my own questions!

Pros

The benefit itself is flexible, and the ease of use is appreciated (so I don't have to help our employees figure out how to use it).

Cons

I cannot think of anything to post here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Sycks

Awesomely easy

2018-09-18

Pros

Super easy to get enrolled.

Cons

Nothing to report. Have not had any problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Smith

Easy to get my benefits started

2019-08-16

I think it is great for both my employer and me so he can provide something for his employees without a large cost to the company

Pros

I was about to submit my information easily without any confusion.

Cons

The waiting period between submitting my application and getting it approved. I think my plan administrator had to do something on her end so there was about a week that I didn't know the status of my acceptance.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


Hi Christopher, thanks for leaving a great review! Our team has reached out to you by email, we'd love to understand more about the wait you had so we can help reduce that in the future.

Read more
Autumn Smith

PeopleKeep Benefits Broker Side

2019-08-20

It allows employees to get something customized to them, and not have a one-size-fits-all that may or may not provide benefits they need.

Pros

This allowed companies to offer benefits to the employees. Because of my more unique position, I am also an administrator with some of my groups and any issue is resolved within moments.

Cons

The only thing that I can say I would have liked to have was step-by-step instructions before doing the company set-up/ employee load.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Mountford

Helpful friendly customer service.

2018-09-18

I have emailed with questions about submitting and how the process of reimbursement works and received responses almost immediately. It was wonderful.

Pros

Totally self explanatory.

Cons

There was nothing to dislike the site is easy to use

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Curtis

A great tool for managing personal and team health care costs.

2018-09-18

PeopleKeep has provided my team an easy means of managing employee benefits.

Pros

The software is easy to use and straightforward.

Cons

Each claim requires a unique submission and documentation even if its a recurring expense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PeopleKeep


I¿m glad to hear that we¿ve helped you save time managing employee benefits! I did want to clarify one thing: healthcare insurance premiums are the most common type of recurring expense and only have to be submitted once every year.

Read more