GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Phenom TXM
Recruitment and talent management solution
Functionality
3.9
/5
13
Total features
52
7 categories
Phenom TXM features
Common features of Human Resources software
Functionality
3.9
/5
13
Price starts from
10000
/user
Per month
Total Features
52
Unique features
Employee Engagement
Search/Filter
Internal Chat Integration
Candidate Sourcing
Functionality
4.5
/5
6.9K
Price starts from
40
Per month
Total Features
76
Features in Common
15
Unique features
Group Scheduling
Vacation/Leave Tracking
Labor Cost Reporting
Drag & Drop
Saurabh S.
Telecommunications, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
Overall my experience with phenom is good but I would say if they can implement some more changes then this product is fantastic.
I really like the campaign management feature which allows us to target our all candidates at once+ it gives us all the information about bounced emails, responded, opened, etc which I feel is very unique.
There are multiple things which I don't like:-We can not delete multiple candidates from the project, we need to delete every candidate one by one.we can not change the status in bulk.
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for 6-12 months
Review source
Share this review:
It's truly a shame because the product can actually be very cool and helpful. But the lack of support and terrible customer service means that it's more trouble than it's worth. As we signed our contract we had high hopes to expand our business with them into their other products like employee engagement and video interviewing, but that is never going to happen now after our implementation and support experience.
Phenom does deliver an amazing career site with the ability to capture Leads and Partial applications. We have seen our application skyrocket since implementation. The CRM is easy to use for simple campaigns and sourcing.
The implementation with Phenom was a mess. Their third party implementation partner was clueless and had little to no knowledge of how to properly connect Phenom to our ATS. When we went live with the career site, it took MONTHS to fix all the bugs. This is not an experience unique to us- many of their largest clients do not use the Phenom integrated apply flow. You can see for yourself by starting...
David B.
Biotechnology, 5,001-10,000 employees
Used daily for 1-2 years
Review source
Share this review:
Engaging future talent, first and foremost. Specifically, for activating our EVP and segmented brand story at job family level via the career site in multiple languages, as well as the intelligent interface of AI and talent pooling, back-end CRM.
Consumer grade, easy to use and intuitive. The roadmap to further develop data insights and AI is especially exciting. Multiple languages and integration to your ATS for full cycle talent attraction and engagement.
Some early teething issues with integrating to a larger-company methodology, but this is being improved with integration staff being added. Data insights to allow a drill-down to job level pipelines would be great.
Verified reviewer
Real Estate, 501-1,000 employees
Used daily for 1-2 years
Review source
Share this review:
API interface with ATS.
The technology has promise in theory. Likewise, the product concept could do very well were it supported by a knowledgeable engineering and QA team.
While the technology has promise, they have no QA, no pride in the products they create, and they leave their customers hung out to dry trying to track down someone to fix yet another error on the career site. Likewise, their analytics platform leaves much to be desired, and the data is more often than not incorrect. We fully regret implementing Phenom People as our career site technology
Guada G.
Human Resources, 501-1,000 employees
Used daily for 1-2 years
Review source
Share this review:
The ability to create talent pools, create live events and source passive candidates, makes for an excellent system. From a performance perspective, the ability to pull of live reports from the dashboard helps greatly when assessing and driving team performance.
At times the reports can take some time to pull off; however, this is a minor detail and I have yet to see any major faults.
Verified reviewer
Biotechnology, 5,001-10,000 employees
Used weekly for 1-2 years
Review source
Share this review:
Builds a great data set with tons of opportunity for actionable items
Data set is so slow to access (dashboards can take upwards of five minutes to load, depending on filters), customer service leaves tickets open for MONTHS, and the CMS is borderline useless, with broken padding controls, poor rich media enablement.