Playoff is a web-based gamification platform designed for use in HR, sales, marketing, and eLearning. The software allows users to create and manage their own custom games to motivate and engage employees, with avatars, levels, progress bars, points, badges, leaderboards, and more.
With Playoff, users can create gamified experiences by combining processes, rules, metrics, and teams to form a game. Users define which metrics they wish to use for measuring performance, what actions players will complete, processes to build player journeys or skill trees, game rules, and leaderboard setups. The rewards available for different actions and processes can be customized, with chance mechanics to control how often rewards are applied. Playoff also supports multiple leaderboard scopes, covering the entire game, all teams of a set type, or players within a single team, and leaderboards update automatically in real time.
Playoff can be used to engage both employees and customers through different experiences. eCommerce can be gamified to increase customer loyalty by assigning missions to customers with rewards such as advance promotions or exclusive discounts, and awarding points for actions. For training and eLearning, avatars, multiple levels, and progress bars serve to motivate learners to continue along their learning path. In sales, Playoff’s points system can be used to both reward and penalize players, and a social feed enables peer-to-peer recognition of achievements. Playoff can also be customized to suit a range of needs and products, allowing users to apply it to many areas of their business.