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Poka Logo

Performance Support for the Factory Floor

(1)

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Poka Reviews

Overall rating

4.7

/5

16

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Reviews by rating

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Pros and cons

Rich set of LMS and video training capabilities, good video tagging features, great organizational functionality for video training libraries.
It was surprisingly easy to implement and we had excellent support from the poka team. Love the fact that we are building a history of how to solve problems.
Great system, easy to use and great addition in communication and training.
It is difficult to measure the return on investment of such software.
Its open functionality also makes it hard to control what people post.
I don't get a sample of the issues we had this week, I get the full picture of what slows my team down. With Poka I can more quickly identify problems that need to be fixed.
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16 reviews

Recommended

ML
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Minh L.

Research, 5,001-10,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Poka is a good specialized tool

Reviewed 3 years ago

Poka was a good program that can help new people utilize and learn procedures. Any more in depth guidelines and customization should be upgraded.

Pros

I like that it is a quick software application that can be used to access workplace procedures very quickly for anyone who needs it.

Cons

The branching of different procedure and setup was a bit difficult to process.

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Elisa C.

Industrial Automation, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great collaboration tool

Reviewed 3 years ago

Implementations in Poka are super fast and clients become indipendent immediately.

Pros

Poka is a really easy to use platform and it can be set up very quickly. The configuration is all on the client so he does not depend on a System Integrator

Cons

The software is not yet integrating scheduling abilities or managing tasks that have a medium high complexity

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François P.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for small and large businesses

Reviewed 6 years ago
Pros

We've been using Poka for more than a year now. In a year, the software and the app as evolved a lot to become better and better. I really like the fact we now have access to training content on our Iphones.

Cons

I would like the app to be accessible on Android so every worker could use the app on their personal phones

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Pierre-Denis F.

51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software for internal corporate communication and factory training.

Reviewed 6 years ago
Pros

Using Poka improves communication between departments and between shifts. The know-how of older employees can be passed on to the new ones and this facilitates training. Also, with Poka, floor employees have a great way to communicate their issues and challenges to their workstations.

Cons

It is difficult to measure the return on investment of such software. It's a long-term process that takes time to measure the benefits.

KL
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Karine L.

Machinery, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Poka has changed the way we train our employees and the way we communicate opportunities.

Reviewed 6 years ago

We improved communication between shifts, reduced time to resolve issues and also reduced the new employee learning curve.

Pros

The concept to have your work methods in a video format is tremendous. It is very effective for training. The activity of producing the video makes us realize weaknesses and is a continuous improvement process itself. Results are excellent and employees like using it.

Cons

The software could be better to track and organize action items. We can assign action items, but I would like more options to filter by status and report by owner.

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François P.

501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great service, implementation was fast, super flexible and nice people

Reviewed 6 years ago

We are beginning to see benefits, we will see in the long term!

Pros

The software is supe easy to use, even for people who haven't work on computer or mobile devices. The different features are well seen by the workers and the overall benefits are understood by everyone. The software is also intuitive.

Cons

I would like the software to be accessible on an Android device (via the Poka App). Another missing feature is I would like to include production marapeters that are not related to products.

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Verified reviewer

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform, easy and intuitive

Reviewed 6 years ago

Great LMS and video training management platform for manufacturing companies

Pros

Rich set of LMS and video training capabilities, good video tagging features, great organizational functionality for video training libraries

Cons

Would be great to have slightly better video tagging capabilities but overall tag functionality works ok

FB
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Frederic B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POKA help a lot in the shift to shift communication as well as the learning process of new hired

Reviewed 6 years ago
Pros

Its really easy to use. Very instinctive. People from POKA are close and love their product and they never hesitate to improve if needed.

Cons

The functional hierarchy is too strict. Also, the searching tools can be use only in the area where you believed that you put the information. A global search function should be added

RG
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Richard G.

Food Production, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very useful tool. Deliver the promises.

Reviewed 6 years ago

true engagement from the employee. Better Shop floor visibility. Capacity to communicate easily and reach rapidly all members of the organization in a bottom-up and top down approach from all level of the organization

Pros

Help on the shop floor visibility and knowledge management. Easiness of use. 21st Century technology that help us get rid of the procedure on paper that nobody is reading. A lot of possibility to go further with the tool.

Cons

The change management it represents within the organization. The adopting curve is well applicable here. The early adopters will get in fastly but you need to find a way of bringing aboard everybody to use it and this is a human challenge.

Pv
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Pepijn v.

Food Production, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great system, easy to use and great addition in communication and training.

Reviewed 6 years ago
Pros

Easy to use functionalities in communication, knowledge sharing and problem solving. Offers in addition abilty to support training and skill building with overviews through skill matrixes.

Cons

Its open functionality also makes it hard to control what people post. Working in the cloud increases the need for good IT safety measures.

RS
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Rob S.

Human Resources, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Poka is an extremely valuable tool.

Reviewed 6 years ago

Communication, great training, a capture of our problems and solutions.

Pros

Easy to use with very little training needed. Allows tracking of progress and easily audit who is up to date with guides. A great way to track problems and record history.

Cons

Check lists, or shift reports are not easily tracked. Could use an archive for reports and equipment checks. Would be nice to have guides outside of the work station like a library index

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Richard B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I used this software to improve the training skill in my organization for 1 year now.

Reviewed 6 years ago
Pros

Really focussed on manufacturing need Easy to used Company Poka realy listen their customer to improve to product Always accessible

Cons

Availability on IOS tablet only. But very performant on it. No available test to confirm that people understand what they learn

PJ
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Pierre J.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It has been growing pains with an excellent team and product but it is worth it

Reviewed 6 years ago
Pros

Ease of use, documentation capacity and streamlining communications have been key features for us. Possibility to compartiment information's also very useful.

Cons

As I said we started at the beginning of the process so we grew with it, we may have tried to use too many features at once in our context. Poka had refined its support.

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Verified reviewer

Food Production,

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Users don't want to work without Poka

Reviewed 6 years ago

Log book, shorter to learn basic steps, 1 way of working.

Pros

User friendly interface for workers. Qr code, video learning, 5 moments of need, micro learning, social learning, skill matrix in one app

Cons

No cons were added to this review

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Christian C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Poka has brought technology and communication to our manufacturing facility

Reviewed 6 years ago

I get a clear picture of what is going on in the plant. I don`t get a sample of the issues we had this week, I get the full picture of what slows my team down. With Poka I can more quickly identify problems that need to be fixed.

Pros

Easy to use and very intuitive. It was surprisingly easy to implement and we had excellent support from the poka team. Love the fact that we are building a history of how to solve problems. This will help for the years to come.

Cons

Some fonctionalities are not yet available. When you comment a post, the post is not re-prioritized. So commenting on old new is not very usefull since nobody will see it unless they check their notification.

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Normand C.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A perfect match with our needs

Reviewed 6 years ago

Communication is way more efficient, technical and precise.

Pros

Both SOP videos and Plant live feed. Much more efficient to keep up to date the SOP's and the Plant live feed brings better communication between everyone.

Cons

Can be sometimes tough to track back an old post. When an employee mention that he posted a request 3 or 4 months ago and nothing has changed, I'd rather assigned this old post than publish a new one. I wihs we could track them with few key words.