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Primalogik Reviews

Overall rating

4.4

/5

79

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10

Reviews by rating

Pros and cons

I have been very pleased with our purchase and highly recommend it for companies looking or strong capability without breaking the budget.
I like the charts and comment sections and how it's organized. The reporting features are great, and I like the comparison feature.
We have had a good experience using this software for 360 feedback reviews. We are also happy that we will be able to use this for our annual performance reviews but they will now be online.
This has got to be the worst UX I've experience in a b2b product.
We miss an extracting function where we can summerize the individual results in one spreadsheet.
Journal entries don't have set categories where employees can simple click on a category such as Late, No call no show, bad conduct, etc.
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79 reviews

Recommended

DW
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Dave W.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Consultant's back pocket toolkit

Reviewed 6 years ago

Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Dave for the nice review. Ease of use continues to be one of the main pillars of our philosophy. Even with the addition of the goal and objective tracking feature (coming next month) and with the popular Employee Journal module we see the simplicity in the design as being paramount. In organizations with hundreds of employees the tool must not get in the way but facilitate this important process. Thanks for your continued support and Happy Holidays.

RA
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Roland A.

Banking, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very efficient Performance Review program

Reviewed 4 years ago
Pros

Very efficient performance review solution for Hr professionals. very easy to use even for employees who aren't con conversant with the computer. a little introduction and they are good to go. Great way of generating performance feedback.

Cons

Not much cons. just that occasionally reports becomes difficult to produce as one may need assistance to make it available. this gets my superiors agitated a bit. but aside this the program is a great one and would need much improvement. i would recommend this to others.

sn
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sathish n.

Food & Beverages, 1-10 employees

Used monthly for less than 6 months

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This has got to be the worst UX I've experience in a b2b product

Reviewed 5 years ago

Historical recordkeeping. Moving us towards a process that we want to continue and improve.

Pros

Flexibility (custom qs). Our ops director selected this from a variety of other options -- I was not able to try it out beforehand. I think price was a major feature. At least it creates and process and saves results for posterity.

Cons

UX is terrible and totally unintuitive. How do I access the specific review I want? Menus are cluttered, most critically button labels do not have expected behavior or are just too vague to even know *what* to expect. After our first 360 session, no one was really aware that the answers were not truly anonymous. We're a small company. If it says "peer" or "manager" its pretty clear who is providing the feedback. This is a massive oversight.

Vendor response

Hi Sathish, We are sorry to hear Primalogik 360 is not working well for you and Nicole. We'd like to learn more about your specific issues since it looks like most of them could be addressed with some simple changes to your setup (for example, the way "peer" and "manager" feedback appears in the reports is easily customizable). We take feedback very seriously and we'll definitely do whatever we can to make sure you're benefiting from our tool as much as possible. We'll reach out shortly to help you with this. Thank you for your feedback!

MC
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Matt C.

Computer Software, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More Than Enough, But Not Too Much

Reviewed 3 years ago
Pros

We were looking for 360 feedback combined with annual review automation to start. We found that the software had very flexible capabilities around setting up those features and the features of the 360 review was superior to most at this price point. We have found that there are even more features we have started using and they are very helpful. In addition, support and training is easy to use and very helpful. I have been very pleased with our purchase and highly recommend it for companies looking or strong capability without breaking the budget.

Cons

The only feature I would use that is not available is external (outside company) surveys. I would use that for Net Promoter Score surveys if it was available.

Vendor response

Hi Matt, thank you for taking the time to leave us a review. We are happy to learn how helpful Primalogik has been for your organization! I'm also excited to let you know that you can conduct external surveys with Primalogik. I'll have someone from the support team reach out to you to introduce this feature.

SD
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Suzanne D.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Primalogik 360--an excellent tool with superior customer service and support

Reviewed 9 years ago

When our organization was searching for a performance support tool that would allow us to measure pre- and post-program data for 260 managers, the capabilities, cost and user-friendliness of the Primalogik 360 tool were standouts. As I was the person who needed to manage the implementation and rollout of the tool, on top of my many others tasks, it was essential that the tool was easy to set-up and...

Pros

No pros were added to this review

Cons

No cons were added to this review

CB
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Chad B.

Broadcast Media, 51-200 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Primalogik Review

Reviewed 4 years ago

Primalogik has allowed us to shift our culture to one that embraces transparency and feedback. We still have work to do, but utilizing Primalogik has allowed us to place the cornerstone for the foundation of this culture change.

Pros

The ability house all of the 360 feedback in one place, easy to reference (both employee, manager, and admin views), and easy to generate meaningful data via reporting

Cons

If extensions on a review are needed, as an admin, I need to manually adjust for every employee. Would really like to see a function that allows for both individual extensions AND a mass extension for all participants at once.

BB
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Brittany B.

Financial Services, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great, Simple Product!

Reviewed 7 years ago

We are a 75 person company with a number of remote employees and employees in the US and in Europe. We chose Primalogik because it was an easy to use, cost-efficient way to track performance reviews, 360 reviews and general surveys that the company sends out to employees. The value for the money is excellent and the customer service is top notch. I never wait for a response for more than an hour and they are always happy to work with me to find a way to make the system work for us even when we have random requests!

Pros

Easy to use Cost efficient

Cons

Not overly advanced, some features that are not offered

Vendor response

Thank you Brittany for your review. We appreciate our customers' business and though the tool is extremely easy to use we understand the need for technical support and customer service. I'm glad you're happy with our service. In terms of features and functionality we're about to launch a brand new module to handle goals and objectives tracking that will follow on the steps of our 'keep it simple' and effective ideology. We also recently added the extremely popular Employee Journal feature. I invite you and your team to use it for your day-to-day use. It's a great new feature that helps in capturing real-time feedback as well as notes and reminders throughout the course of the year. Again thanks for your kind words and continued support.

SC
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Stacey C.

Accounting, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good, but need more ability to personalize it.

Reviewed 6 years ago

We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues.

Pros

online capability

Cons

not easily changed

Vendor response

I'm sorry you feel this way. I tried contacting you several times to see what the issue is, since we usually can add fields without any problems. It'd be good if we could connect so that we can help you get the most out of the solution. We can also provide training specific for managers when that's needed. Even though the application is very intuitive a more hands-on training approach is better for some groups. I remain available to discuss this further with you or anybody else within the HPC group.

WB
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William B.

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Good tool

Reviewed 7 years ago

We are pleased with the program. We could not get our managers to properly perform employee evaluations on a regular basis. It is still a challenge, but it has improved significantly since purchasing this software. It is easy to use and provides a nice database of employee performance type questions. We recommend this program to everyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you William for your nice review. It's not always easy to get managers to complete the performance management tasks required. We believe this is an integral part of being a good manager and as such we are committed to building tools that can help in these tasks. We want to automate everything that can be automated so that we can leave more time for managers to work directly with their employees, improving engagement and morale. Thanks again for your support.

JK
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Janice K.

Civil Engineering, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Primalogik has been a strong all-inclusive platform for our firm.

Reviewed 3 years ago

I have had a good experience using the program.

Pros

I liked that we were able to conduct performance appraisals, 360 evaluations, and employee surveys.

Cons

Some of the terms used within the program are not very self-explanatory.

AD
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Annette D.

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Primalogik feedback 26 Aug 2016

Reviewed 7 years ago

We have run a 360° appraisal the first time in the company and also the first time with Primalogik in H1-2016. We had set up the questionnaire by ourselves and are now reviewing where the questionnaire needs to be adjusted further. There were no problems to handle the SaaS tool neither from employee nor manager side.

Pros

The possibility to design the tailor-made questionnaires, also to create surveys. The newly created function for managers to make notes related to the employees being evaluated during the period. This is very helpful.

Cons

We miss an extracting function where we can summerize the individual results in one spreadsheet. The filtered appraisal results had been collected by hand in a spreadsheet to compare the employees in one department, to see on one view how the peers had evaluated them, to figure out the difference between the manager and peer evaluation.

Vendor response

Thanks Annette for your recent review. I'm glad that you're finding the Employee Journal feature so beneficial. We have received great feedback from many of our clients on how useful and simple it is to use. We have great ideas on how to keep improving that tool! With respect to your request for an extraction tool, I'll follow-up with you directly since we have a few options on how to do this already. Want to make sure we understand where the gap is (if there's one).

CG
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Candace G.

Banking, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend

Reviewed 6 years ago

Highly, highly recommend.

Pros

- Intuitive, easy to use, great value for $$ - saved so much time and energy - feedback from our staff was that they loved it - loved the different options for anonymity

Cons

Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen?

NL
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Nina L.

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Overall Rating
  • Value for money
  • Ease of use
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  • Customer support

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IRIS Connect

Reviewed 7 years ago

A very intuitive easy to use platform, the support that is given is always spot on. Their Friendly and I get a response from them very quickly. Everyone likes using the platform and it has all the features that we need.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Nina for your kind words. In this age of technology and with the amount of information systems anybody usually deals with on a regular basis, we truly believe that providing top-notch technical support is one of our strongest assets. We know the system, we know the industry and as such we want to provide as much help as possible to all our clients for a successful implementation of Primalogik 360. Thanks again for your continued support.

DJ
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Debra J.

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Overall Rating
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Great Product

Reviewed 7 years ago

I was looking for a quick solution to use for employee reviews and by accident found Primalogik. It offered the flexibility I was seeking. My team and I were very impressed with how easy it was to use the product. The customer service we received is unmatched by any other product that I have implemented. The Primalogik team worked with us to make our experience terrific. We have over 200 employees across the country and from a user perspective, there was virtually no training necessary to roll this out. I would recommend this product and company to other HR Professionals looking for the flexibility that Primalogik offers.

Pros

No pros were added to this review

Cons

No cons were added to this review

KQ
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Krystel Q.

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Overall Rating
  • Value for money
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Great software

Reviewed 7 years ago

It has been a super helpful tool for our company. We have been able to move to a quicker performance review process thanks to this software. There are a couple of things that we need to personalize according our needs but they are usually working on improvements. In general very satisfied with Primalogik!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Krystel for your review. As you say, we continue to make improvements. The upgrade we did just last week added three significant improvements that many of our clients have recently requested. Glad we can help you with your performance management needs.

LB
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Laura B.

Computer Software, 11-50 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very simple but very logic and great tool with great functions!

Reviewed 7 years ago

It was exactly what we were searching for in order to collect self-reviews of colleagues as well as 360-degree feedback. Quite intuitive, easy to use, logical functions etc. It served exactly what we needed and did not overwhelm us with too many unnecessary features like some comparable tools we searched for.

Pros

Ease of use

Cons

Nothing I can think of

Vendor response

Thanks Laura for the nice review. It's not easy to keep the tool simple and still effective and efficient as we add more functionality. Our team works very hard in the design aspect of the platform to make sure we keep the ease of use while providing more valuable and effective tools in this challenging area of performance management. Thanks for your continued support.

WS
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Wendy S.

Financial Services, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and customer service

Reviewed 7 years ago

This system is very user-friendly both for the administrator and the end -user. There are a few things on our "wish list" of features we would like added, for example, the workflow currently has only 3 steps. We would like to add additional steps. But overall it's a great system and customer service is very quick to respond to questions.

Pros

Very easy to use

Cons

Only having 3 workflow steps

Vendor response

Thank you Wendy for your kind review. Keeping the system simple and effective is at the core of what we do, that's why we have this simple 3-step process for appraisals. At the same time, we also focus on the needs of our clients and your request to expand that workflow is duly noted. Thanks again for your continued support.

JR
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Jonathan R.

Media Production, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Primalogik Review

Reviewed 4 years ago

We were with a different software for performing our annual reviews. It was a very time consuming, manual process even though we were using computer software. Primalogik was able to significantly reduce the time to analyze the results of the reviews. We have also incorporated the software into other aspects of our business: debriefs and internal surveys to name two.

Pros

Ease of use, analytical results, customer support

Cons

There were some customizations that we would like to see. We plan to recommend to the company. Overall, nothing we didn't like about the software.

LP
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Leon P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool

Reviewed 7 years ago

We have a limited use case and user base but that hasn't stopped Primalogik's team from being super helpful and responsive, even implementing a feature we required. I would recommend this tool for anybody looking to do 360 reviews in a hassle-free and efficient manner.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Leon for such nice words. We listen to our clients and we strive to implement as many of the requests as we get. I am glad you find the tool useful and efficient.

CP
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Cindy P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really strong easy to use software with great support

Reviewed 7 years ago

From my first email the support has been excellent. Very willing to demo the software and to brainstorm ways to meet our needs.

Pros

It's simplicity.

Cons

To achieve this level of ease of use there are tradeoffs. There are a few features I would like to see added and the good news is their team is very transparent with the road map while sticking to their goal of simplicity.

Vendor response

Thanks Cindy for the nice words. As you mention, simplicity is not easy to get and that's what we strive in all our designs. We want no HR personnel to have to babysit the process or have to read a manual to be able to use Primalogik 360 effectively.

LD
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Lia D.

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  • Ease of use
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This has been a very useful easy tool to use for our 360 peer reviews.

Reviewed 7 years ago

The set up was quite easy, and we received the support we needed. The reports themselves are well laid out. I do appreciate the auto reminder emails that get sent out. This has really streamlined our 360 review process.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Lia for such nice review. Streamlining the 360 degree feedback process was one of the main drivers that led us to develop this platform. Keeping it simple. Glad you're enjoying it.

JW
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Julie W.

Computer Software, 201-500 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, easy to use, great support!

Reviewed 4 years ago
Pros

The ease of use. Very simple to set up and use reviews, 360's and goals.

Cons

Reporting could be a bit easier. We have a specific requirement for employees to enter goals. I wasn't able to run a report based on who hasn't entered goals yet so had to export the whole thing and do some consolidating and filtering.

AZ
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Areeba Z.

Public Safety, 51-200 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect tool for tracking program performance

Reviewed 4 years ago
Pros

We often have to track how effective our community programs and work programs are for employees and youth. I use this tool often to track the performance of each program. What I love about this program is that it brings together all the tools needed for performance management such as goals, feedbacks forms, etc. We can easily gather feedback from employees, coordinators and the community to analyze the programs we have in place. It is quite reasonably priced, which is a plus.

Cons

The software isnt as advances as id like and it can be such an agitating task when trying to alter the forms.

ER
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Eric R.

Computer Software, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It has been smooth and seemless.

Reviewed 6 years ago
Pros

Ease of use. Simplicity. Organization of company hierarchies and simple lay out that everyone can understand.

Cons

Finding a point to start can be difficult however the pre-made sample templates gives a great way of an idea of where to begin.

OC
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Olivera C.

Import and Export, 51-200 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied Customer

Reviewed 7 years ago

We have had a good experience using this software for 360 feedback reviews. We are also happy that we will be able to use this for our annual performance reviews but they will now be online. We shopped around quite a bit before I settled on Primalogik and we are happy that we did.

Pros

Easy to use, good customer support, great value for money.

Cons

No cons really. I had questions but they were answered in a short time and there are a lot of questions that have answers you can look up easily.

Vendor response

Thank you Olivera for such a nice review. We continue to work hard to make Primalogik 360 a great and simple tool to use. Thanks again for your continued support.