Qualtrics EmployeeXM Features

Qualtrics EmployeeXM

Employee experience, performance, and engagement management

4.69/5 (59 reviews)

Qualtrics EmployeeXM Feature Summary

  • AI
  • Cultural Alignment
  • Custom Rating Scales
  • Electronic Forms
  • Electronic Signature
  • Employee Lifecycle Management
  • Employee Profiles
  • Employee Recognition
  • Goal Management
  • Goal Setting
  • Machine Learning
  • On-going Performance Tracking
  • Peer Appraisals
  • Performance Review Management
  • Rater Tracking
  • Reporting/Analytics
  • Review Cycle Tracking
  • Skills Assessments
  • Supports External Reviewers
  • Weighted Performance Measures

Competitor Feature Comparison

360 Degree Feedback
API
Action Planning
Activity Dashboard
Alerts / Escalation
Analytics
Applicant Tracking
Benchmarking
Compensation Management
Competency Management
Content Library
Contractor Management
Customizable Templates
Employee Database
Feedback Management
Goal Setting / Tracking
Individual Development Plans
Performance Appraisal
Performance Management
Performance Metrics
Performance Reports
Predictive Analytics
Progress Tracking
Pulse Surveys
Question Library
Real Time Analytics
Real Time Data
Recruitment Management
Reminders
Reporting & Statistics
Risk Alerts
Self Service Portal
Self-Appraisals
Sentiment Analysis
Skills Tracking
Succession Planning
Survey Management
Surveys & Feedback
Training Management
Training Record Management
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360 Degree Feedback
API
Action Planning
Activity Dashboard
Alerts / Escalation
Analytics
Applicant Tracking
Benchmarking
Compensation Management
Competency Management
Content Library
Contractor Management
Customizable Templates
Employee Database
Feedback Management
Goal Setting / Tracking
Individual Development Plans
Performance Appraisal
Performance Management
Performance Metrics
Performance Reports
Predictive Analytics
Progress Tracking
Pulse Surveys
Question Library
Real Time Analytics
Real Time Data
Recruitment Management
Reminders
Reporting & Statistics
Risk Alerts
Self Service Portal
Self-Appraisals
Sentiment Analysis
Skills Tracking
Succession Planning
Survey Management
Surveys & Feedback
Training Management
Training Record Management
Visit WebsiteCompare App
360 Degree Feedback
API
Action Planning
Activity Dashboard
Alerts / Escalation
Analytics
Applicant Tracking
Benchmarking
Compensation Management
Competency Management
Content Library
Contractor Management
Customizable Templates
Employee Database
Feedback Management
Goal Setting / Tracking
Individual Development Plans
Performance Appraisal
Performance Management
Performance Metrics
Performance Reports
Predictive Analytics
Progress Tracking
Pulse Surveys
Question Library
Real Time Analytics
Real Time Data
Recruitment Management
Reminders
Reporting & Statistics
Risk Alerts
Self Service Portal
Self-Appraisals
Sentiment Analysis
Skills Tracking
Succession Planning
Survey Management
Surveys & Feedback
Training Management
Training Record Management
Visit WebsiteCompare App

Mobile apps

iOS App


139 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


98 reviews

Qualtrics EmployeeXM Feature Reviews

25 reviewers had the following to say about Qualtrics EmployeeXM's features:

Emily Tillinghast

Always Helpful Customer Service Calls

2018-06-25

Easy data collection, lots of survey questionnaire functionality

Pros

Whenever I call customer service, I get a knowledgeable rep *quickly* on the phone who solves my issues.

Cons

I wish it was a tad more user friendly, and the reporting out of it is not sufficient for my organizations needs, so we end up exporting the data, running our own crosstabs and filters, and creating out own graphs for reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Qualtrics

2019-02-05

Pros

It is easy to use for the purposes of internal employee satisfaction.

Cons

The simpler the design logic the better.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda F

Effective

2019-01-23

Pros

Easy options to build employee engagement and other internal pulse surveys.

Cons

Some customizations require some direction - not always intuitive.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Goguen

Great way to hear from employees

2018-02-13

Pros

Ease of use, easy to set up and administer employee satisfaction surveys, simple design allows beginners to use as well

Cons

It was pricey to buy for what I wanted, not widely available to purchase, very specific use would like it to be more diversified in survey making

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, 501-1000 employees)

Very Happy with this Platform!!

2018-09-12

Pros

I deal a lot with employees that don't use technology resources as they work in heavy equipment operation and construction.

Cons

Probably the of the biggest issue is the cost but I will say that the benefits outweigh this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Great for large company employee feedback

2018-09-12

Not for a smaller org but great option for large scale employee feedback collection.

Pros

Great for large scale employee feedback but overkill for smaller orgs.

Cons

Customer support is lacking and can be complicated to set up the logic for the surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathon Vitek

Easy to use employee satisfaction survey software

2018-06-05

Pros

Easy to personalize survey software to help gauge employee satisfaction, resulting in an easy to read graph showing the strengths and weakness of the business

Cons

Takes some time to set up the questions and the way in which the results will show afterward, however it is well worth the time spent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 10001+ employees)

Can't Beat Qualtrics

2018-10-23

It's fantastic for both purposes, and the reporting functions allow us to drill deeply into the data for multiple purposes.

Pros

The depth and breadth of the assessment design and reporting tools is absolutely unrivaled, and we really appreciate the clean user interface.

Cons

This is one of the select few software packages with which we have yet to find a fault worth mentioning.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Syrine Joubert

Up and coming need for all businesses

2018-12-09

Pros

It simplifies the process of helping leaders understand employee engagement as it evolves.

Cons

I don't have any cons about this software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Hill

Qualtrics 360 Empowers Employers to Effectuate Improved Morale Among Employees

2018-04-01

Qualtrics 360 can be used by HR, of course; however, it as tons of utility in MBA cohorts and other programs where group work is crucial to the learning experience. When individuals attain feedback from their peers with whom they closely work, they can each make positive change for the betterment of the entire group.

Pros

Qualtrics 360 enables a company to quickly take the pulse of their workforce. Employees can assess their own skills and then receive feedback from their immediate team or others in their company with whom they frequently interact.

Cons

It seems like it should be straight forward to determine who would manage who or who can see what reports, but I found I had to think about it backwards a little bit to get it right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Ward Gay

Easy to use. Easy to get results.

2019-01-27

The survey was very easy to put together, very easy to post on social media as well as E-mail and the results were easy to read and download.

Pros

The best part about Qualtrics are the built in graphs in the reports section.

Cons

I used the automatic choices, but it was difficult to find what I wanted because they were not alpha order.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noah Antonneau

Excellent, mostly because of customer service

2017-09-01

Pros

I do like the variety of different formats for displaying data- however, it would be really great if you could add a fully customizable table option.

Cons

I have to manually go through the report and adjust each object and eyeball to see whether or not everything is properly aligned- it's a real pain. I would think adding guidelines in the report section would be relatively easy from a programming standpoint as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Jessica Baird

Fantastic survey software that can do almost anything but is a little too complicated at times

2020-02-10

Expensive, can do anything analytic-wise but a little complicated to use.

Pros

We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for.

Cons

Onboarding set up was a little too lengthy.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

We <3 Qualtrics!

2018-03-07

Pros

The tool is extremely user-friendly, so I spend minimal time learning how to use the tool and can dedicate most of my time to solving problems using the data Qualtrics lets me gather and analyze.

Cons

I wish the dashboard functionality was available for every survey type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Tony Tan

Easy to use for some

2016-10-04

When I'm managing the surveys its hard to see the end reports, the UI isn't as clean as it could be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Clayton Su

Turn employees into ambassadors

2018-02-15

Pros

This platform helps us to understand our employee behavior, how they like our product, and also their experience in the company.

Cons

Again, similar to a lot of Qualtrics products, if you're not data-minded, it can be daunting to look at a ton of numbers and graphs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Jacqui Hakooz

Great tool for sending surveys. Easy to use and navigate.

2017-07-28

An easy way to compile survey results.

Pros

Surveys I send need to be compiled with certain pieces of data. The tool option is great and very easy to change the look of reports.

Cons

Closing surveys manually can say pending for a long period of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Flor Frondoso

Qualtrics An Effective Survey Tool

2019-12-31

I will still keep using as it helps me in my reports and summaries.

Pros

I like this because at work I am in charge of reporting the survey results and reports for the school.

Cons

Sometimes it is hard for me to recap the summary and when I copy and recreate a survey form, I find it hard to copy and edit.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 1001-5000 employees)

Qualtrics Surveys

2018-10-23

There are many different reports that can show information from and surveys and it is very easy to edit and reuse surveys.

Pros

I also really like the fact that when you preview your survey it shows you how the survey will look on a mobile phone.

Cons

When I first started using the product I felt that it was difficult to navigate. But I have been using the product for over a year now and feel like I know where the features are now that I use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Melinda Conley

Great survey tool

2017-04-14

The new reporting features and charts are an added benefit.

Pros

Easy to use

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Stevens

Robert H. Smith School of Business experience with Qualtrics 360

2016-08-23

We have been using Qualtrics 360 for teaching leadership development and team skills to undergraduate, MBA and EMBA students for approximately 5 years. We've developed our own 360 tool for use with students as well as a number of team feedback applications. Some faculty are also using it for research purposes; it does a great job of collecting social network information.

Pros

It's easy to get information quickly about response rates and to program in reminders.

Cons

It can be challenging to format the reports to show the precise group-level information you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Heffers

I work in research and Qualtrics has been a phenomenal help and asset. It's fairly easy to use too.

2017-09-15

Easy survey design and costumer service

Pros

The customer service is by far the best I've seen.

Cons

It's on the expensive side, therefore nonprofits may use its competitors (like surveymonkey) because of price. There should be ways to make it more affordable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 10001+ employees)

Easy to Create surveys and run reports

2018-12-04

Pros

Advanced survey logic for creating complex, branched surveys. Available in multiple languages.

Cons

It's a simple software to create reports, and it does that without issues.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Abhinav Sharma

Qualtrics : Great on the posters, needs more detailing

2020-05-25

We are gaining validation of our business decisions (HR decisions) by gauging the pulse of the workforce. This is has direct monetary implications (details cannot be shared on an open forum though)

Pros

The impact and the clout it has a pioneer in experience management sells and has the capability to influence decisions at senior leadership level.

Cons

The depth of data. The insights are useful and the vastness of data is also great.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Meyers

Helpful for our New Hire Surveys

2019-03-26

Pros

The interface and design is both easy to use and visually appealing.

Cons

At this point, no real cons to complain about.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more