Quantum Workplace Features

I really like the ease of use for Quantum. I am able to generate surveys and customize them exactly as I would like without having to rely on a support person. However, my favorite aspect about Quantum is how the data provided is represented in such a variety of ways. I am able to slice and dice survey results to get a clear understanding of my business with a simple click.

For someone that utilizes the survey platform in a variety of ways, I feel as though I am missing a feature to help better organize survey projects. I would like the option to archive or store my completed surveys in a folder to keep my dashboard clean. I would also really like the ability to customize the subject line and even the sender for our surveys. Currently, surveys come directly from a Quantum domain, and I cannot change the subject lines which has cause a small amount of confusion amongst our team members.

The multiple components of the tool - a total talent management/performance tool.

We don't use the feedback tool yet, so I am lease familiar with that piece.

No pros were added to this review

No cons were added to this review

When working with various software companies, it can be particularly frustrating when they aren't responsive, push you to a knowledgebase article, or don't directly answer your questions. While the tool is very intuitive, whenever I have had to reach out to Quantum, they respond almost immediately and are always VERY helpful. This truly sets them apart from others.

No complaints. We are actually looking to expand our services with them and are having a demo next week to potentially transfer our performance management process to Quantum.

Their customer service, attention to detail, collaboration and support are unrivaled.

Haven't used them long enough to find any issues.

Quantum Workplace is very user-friendly and easy to navigate. I like the survey feature the most, because it gives us insight to how our employees are feeling about the workplace, and we can see results over a long period of time.

I don't have many cons. I think the biggest thing would be that I wish production employees could utilize the platform more. For us, Quantum is used primarily by office people, and it is difficult for production employees to use it because many of them do not have active email addresses or easy access to the internet at work.

From the moment we engaged with their platform, it was evident that Quantum is dedicated to facilitating genuine growth within our company. Their surveys are not just about collecting data; they delve deep into the intricate layers of our company dynamics, unearthing insights that we might not have otherwise discovered. One of the standout features of Quantum is their commitment to providing detailed feedback. Instead of simply presenting us with numbers and statistics, they offer comprehensive analyses that highlight both our strengths and areas for improvement. This level of granularity has been instrumental in guiding our decision-making processes, allowing us to implement targeted strategies that resonate with our team.

We had a few different Insight Analysts during our journey with Quantum.

So versatile! I also enjoy the amount of data available - our company is data driven, so being able to slice and dice (with minimal effort) is so great! The AI functionality is great when reviewing data quickly, to point us where we need to look next.

I don't know that I have any. Currently, we are only utilizing the survey portion of the system, and the customer service and ease of use has been wonderful.

I love the ability to easily access the analytics when we do a survey. I also appreciate how the platform is accessible to our employees in several ways including using the mobile app. Overall, the tool for setting goals, having one on one conversations, is a potential game changer in seeing progress, celebrating wins and making pivots when needed.

The tool is fairly intuitive but it is wise to have good training so that your launch of the platform esp. for goal setting and one on one conversations happens in a way where people can navigate the learning curve. As with any platform one's organization needs to have a change/adoption strategy that is thought through and leaders need to model the adoption and use from the beginning.

Quantum Workplace helped us move from tracking employee performance in excel and word docs to having a streamlined and easy to use performance evaluation and goal tracking process all housed within the system. The automation and reminders that the system has resulted in a higher completion rate and less burden on HR and managers to track people down and get them to complete their parts of the process.

I haven't found anything I don't like about the system yet.

Throughout our time working with Quantum Workplace, we have always had the opportunity to work with talented and friendly expert employees. They are dedicated to the success of the organization, offer valuable insights and are invested in the success of your organization and employees. They provide excellent resources on a variety of topics and can be counted on to be organized and responsive to the needs of the organization.

Recent growth of Quantum has expanded options available and included system upgrades recently, we are currently seeking additional training on the revised products.

We first started using Quantum for our annual engagement process. As time went on, Quantum began expanding their platform offerings that aligned with our needs. Every time that I would mention a process we were looking to upgrade, Quantum always always seemed to have a product ready to go or was in the works. The partnerships that we have developed with the team there has been incredible. They take the time to understand what is going on in the business to offer up suggestions on how to maximize the platform to accomplish our goals without having to look at creating new processes.

There are no cons that I can think of. I couldn't have asked for a better relationship with a vendor and the great team at Quantum.

The on-demand pulse surveys and analysis provide leaders with quick snapshots of what is affecting their team.

The intelligence dashboard can be difficult to utilize. There are also some limitations within the survey platform that I've seen other platforms be able to do.

Metrics, analytics, spreadsheets and dashboards are all data-driven. That data, positive or negative, is determined by people. In spite of the looming presence of AI, people still matter and will ultimately lead to an organization's success or failure. Quantum Workforce's people have partnered with us to help make our people better. Our operations are more efficient and productive now that there are clear and measurable goals for everyone.

We have seen no drawbacks in working with QW. Their staff members are all committed to doing all that they can to help us improve our operations.

It's a toss-up between how well they are already set up for all the different kinds of things I want to track and understand and how fantastic and helpful the customer service is.

When you add labels, if you add the wrong one, they can't be deleted, even if they're not attached to anything, which makes it difficult to trust that multiple users will code with the same thing. But that's literally the only concern I can come up with. I love the system.

It is very easy to use from an administration perspective. Because we linked it to Outlook it has been easy for staff to use as well. Love the reporting and AI functions.

It would be a lot to learn and roll out all at once. Taking each module at a time has led us to a successful roll out.

We like the 1 on 1 module, recognition, and surveys. It keeps all of our coaching and employee engagement visible among managers and partners. We call it the brain of our employees.

Some of the reporting is limited. There is not the ability to sort, sometimes dates are confusing, and talent reviews appear as feedback so it attributes manager activity incorrectly.

As an HR professional, my favorite part about using Quantum is the client support. Our Customer Success Manager is fantastic, responsive, efficient, and fully engaged with the work. She truly seems to want the best for our organization and shares tools and resources to help us achieve our goals with Quantum. Each Implementation Manager we've worked with to roll out a new survey for our employees has also been great.

Difficulty with HRIS integrations; it has not been a simple process to get the employee data connected with Quantum in order to send out surveys. We have had to do laborious manual reports, and then spend months trying to get our HRIS system to connect with Quantum. I would not necessarily place the blame on Quantum or its software, but it has been a process.

We have been easily able to survey our employees, see real time recognition and implement a regular performance review process.

I'm newer to our admin role, but so far I haven't found anything I don't like.

No pros were added to this review

No cons were added to this review

The people behind your product are amazing! Helpful, patience, resourceful, always ready to help. [sensitive content hidden] is THE BEST!

Some of the functionality seems archaic. (ex: not being able to align the fields on both sides of a 1-on-1 in printout; etc.)

I love the ability to build our own surveys and pull all of the reporting/analytics quickly for easy distribution. I also love how great customer support is, whenever I am not sure how to do something, I am able to get a quick response for how to solve the problem!

I don't really have anything that I don't like.

The ease of use and ease of extracting data

Changes in the program that differ from our historical data collection appears to be removing us from new updates and features.

Partnership in our employee engagement strategy

Linking employee feedback across all modules