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QuickBooks Payroll Reviews (2025) - Page 7
922 reviews
Recommended
Paul B.
Financial Services, 1-10 employees
Used daily for 2+ years
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The software continues to be very efficient and provides ease of use. However, the confidence I have in customer service is what makes me stick with this software and not look elsewhere for an alternative.
Ease of implementation and constant guidance available from customer service to resolve any issue. Also the ability to access and run payroll from any device that can reach the internet provides so much productivity.
The Elite payroll service seems so restrictive. I cannot access many of the settings or execute many of the functions that I could through the Core payroll service. To change these settings I need to go through customer service, which was very confusing and frustrating during the implementation of the payroll service.
Verified reviewer
Restaurants, 11-50 employees
Used daily for 2+ years
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I find the software program very user friendly and you get all the necessary updates to the payroll tax’s and the compliance with taxes stays on track.
The only con that I have personally can across is that the direct deposit option should be included price wise in either the payroll fee every year that you pay to use the payroll software.