Radancy Reviews - Page 2

• Several of us were unable to conduct 1-on-1 chats even with text only. I also had issues where it would kick me out of the chat room altogether or it would stop showing me what others typed. I had students say they saw I sent them a 1-on-1 invite, but clicking on it do no good. I called their helpdesk in the afternoon (my colleague could not get ahold of them) and they had a developer call me back....

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• The CarrerEco system “participants list” is always in alpha order by name. It was almost impossible to tell what order students entered the room or how long they had been waiting to talk to someone. You can scroll back in the main window – but that is hard to do when you have a ton of students visiting like we did. You really almost need one person to monitor the main room and keep a list. • Video chat is more personable (a few on our team got that to work), but when doing text only chat one rep can have multiple conversations going on.

Prior to the pandemic, Brazen provided us with the ability to connect with candidates in a way that was comfortable and convenient to them. We utilized the software for chat based virtual career fairs. Candidates were able to communicate in a format that was easy to use, from any location, without having to dress up or figure out travel. It is a great way to build relationships and talent pipelines. After the pandemic, the ability to have a this powerful virtual tool available made an immediate difference with continuing to support hiring success for our organization. Since first starting with Brazen, they have continued to innovate and add functionality including a chatbot and video capabilities.

The thing that I have liked least about this software is that the success of any event relies on the marketing. Our events have been more success when we have dedicated more time, resources, and effort into marketing.

* Streamlined process * Ability to customize to suit the needs of several different disciplines * Organized consistent chat experience with prospective candidates. * Easy data tracking and conversion process with prospective candidates you want to have follow up conversations with

* It took a little bit of trial and error to get the right configuration/ balance between adequate time for chats vs. maximizing the amount of touches with prospective candidates across an event.

Brazen helps me quickly and efficiently chat in real time with candidates, to ensure they meet the requirements for my positions. I like that I can quickly assess if a candidate seems like a good fit, then request their resume ASAP instead of having to go into my applicant tracking system to find them. I must say candidates often comment on what a cool tool Brazen is, so it makes my company look good as well!

I seem to get logged out after not being away from my desk for very long, but I do know it doesn't impact the chats -people get an "away from desk" message then I can get back to them shortly after.

The simplicity of connecting with students along with the data to measure success of each event, is extremely helpful when reviewing the ROI of events when deciding on outreach strategies.

There is not necessarily anything I don't like about the software. Instead, there are a few updates / logistics that can be made. However, they are small updates that in turn can make a huge difference. Also, not necessarily about the software, but it would be great to have a step by step guide for employees to share with their teams and other employees to help them navigate.

I like the easy of use for the chat feature when we hold events. I also really like the chat on demand where prospective applicants can message a recruiter at any time.

I would like the time to be extended a bit more on chats. I think the time should be open ended and give the recruiter the ability to end the chat when needed, not by the clock

Multiple booths, video chat and presentation options, and branding capabilities.

Support is VERY poor. Common response is a macro. Booth/candidate line counts are not functioning as designed. Booth scheduling is needed to set interview.

I enjoy the easy connection with other people. We are looking to connect with candidates for jobs, so Brazen does make it much easier to do that.

For me, it's not incredibly easy to tell when I am signed in as a user and when I am a booth host. Having different views would be helpful.

Hello and thank you for your review! I'm so glad to hear that Brazen has helped you connect with candidates! We appreciate your feedback and suggestion to have different views for users and event hosts - we'll share that with our team. If you're having trouble marketing your events, we'd suggest installing our plugin on your website as well as checking out this article on how to successfully promote your event: https://www.brazen.com/resources/proven-examples-of-how-to-promote-virtual-recruiting-events

It’s easy to use and has great features. I like that it drops candidates/leads in your lap versus you having to go out and find them. The live chat function is also a top feature.

We have run into technical issues with Brazen Live. I think it could use some improvements with how the live broadcasts are managed.

The customer success team helped us every step of the way from design, logistics and even marketing of our events. In addition the start-up time was quick and we didn't have much time.

Being a large organization with a small budget we could use more guest seats

The system looks nice, loads quickly, and is user friendly

I wish there was a way to see the queue while in a current chat.

Easy to use software that was easy to learn and teach to colleagues. Worked best out of all other virtual platforms used.

There were no relevant cons for our team using this software.

Brazen provided an easy to use platform for both the applicant and the employer. As an employer it was easy to review the resume and key elements to meet the needs of the specific job. Being able to connect to candidates around the country opened the hiring possibilities. The ability to communicate with more than one applicant at a time was also beneficial.

I had no issues or concerns with the Brazen system.

I enjoyed the ease of functionality within the software. I was able to seamlessly move within the application to the various menus and modules that I required access to in order to complete my task at hand. Specifically, during a virtual networking event, I remember being impressed with the layout of the chat room as it allowed me to easily view the student's resume as well as the chat in a simple format. Additionally, I appreciated the ease of setting up and attending events within the software.

I only have one small con to note about this software. At times, the chats would lag or get out of order during the virtual network event. However, this type of situation is extremely common with chat functionality within applications so this was a small con.

I like how it had a set amount of time you could communicate with people

Do not like how you can only chat/type with people. For what my team was doing and the task at hand it was not helpful. Would have rather spoken over video

Hello and thank you for your review. We're so glad you find our timed chats efficient! We actually offer extensive video capabilities in our platform, including one-on-one video chat. Currently, Brazen is the only virtual fair platform on the market that requires no third-party video tools to chat with candidates. We also offer live video broadcasting. If you'd like to learn more, check out these resources: https://www.brazen.com/solutions/brazen-live-companies https://www.brazen.com/solutions/video-chat-recruiting

User Friendly for candidates and for clients.

Cons: Lack of support when it comes to needing something fixes and being able to self fix the problem.

Hello and thank you for your review! I'm glad that you find Brazen easy to use. We take pride in offering one of the most user friendly platforms on the market. I'm sorry to hear that you have had trouble getting support. To address any support issuues you may have had, we've also recently implemented 24/7 live support for all employers, attendees and admins on top of our pre-existing world class customer service. Our team is available 24/7 for assistance. Please reach out to us using this link if you ever need help in the future: https://support.brazenconnect.com/hc/en-us

I like how easy it is to create a landing page and highlight the opportunities our company has available. It's a new way of connecting potential candidates with Recruiters.

I would like for the tool to allow you to pass candidates over to another representative during the chat session.

I like the way it gives me an opportunity to connect 1-1 with a number of my alumni clients within during our presentation settings. It is a very efficient way to interact with a large number of people seeking my advice and assistance in their job searches.

Sometimes, the text chat can be a bit time-consuming, so I'm hoping a live audio chat might be available to get more information to my clients in the time allotted for each session.

How easy and user friendly it was to use. We were able to connect with candidates so quickly. Many staff members in our company use Brazen and every says how amazing and user friendly it is.

The price :( We wish every year was not so expensive.. uping the price every year is difficult on a non-profit company.

Ease of use, ability to chat for short times and add time if you like, non-invasive, can direct candidates to apply, can add hiring managers to the chat room.

Sometimes if you have intermittent internet connectivity issues, you cannot chat and it can become confusing for the candidate.

This software is easy to use and helps us get interviews scheduled rapidly.

A lot of the chats are dropped and we end up having to call the candidates, which does not save us time.

Hi Stephanie. Thank you so much for the review! I'm sorry to hear that you've had some issues with chats dropping. This was likely an isolated incident. I know the AdventHealth team has been extremely satisfied with Brazen. You can read more about the team's success using Brazen in this case study they partnered with us on: https://resources.brazen.com/adventhealth-case-study-lp

The registration, website integration and registration processes that come with Brazen far outpace its competition. The one-on-one scheduling is especially appreciated by our exhibitors, making our event all the more enticing for them vs. our competitors.

It takes a few tries to use the platform to its fullest potential but it is worth the additional time to learn to use it well.

I like how user friendly it is and very simple to understand and navigate.

It should be a bit smoother when it comes to virtual events as we have had some connectivity issues.