Very easy to use, Integrated with JobAdder. Great reporting

Nothing really. It's all good.

The Referoo interface is phenomenal - for both internal users and our customers. The process to request referee information is straight forward for everyone involved. The software then provides you with the option to email off a reference check or conduct one in person, over the phone - this is a critical option for our business! The reference document that is produced is formatted smartly and cleanly - given reference checks the professional look they warrant. The integration with JobAdder (our CRM) is faultless and ensures accurate data recording with no additional administration necessary.

Nothing of note. Any opportuntiies for further development we have suggested to Referoo have been listened to, with many of them being implemented!

It is very easy to use, easy to follow the steps and complete. This is not just for us but for the candidate and referee.

No faults so far. Any questions we had initially were answered and explained clearly. The customer service is exceptional.

Referoo has simplified our reference checking process. It allows standarised questions (with the ability to add in extra relevant questions), administrative compliance, ease of use and interaction with our CRM to make the whole processes so much easier. This means our people can focus on what they are best at - talking with our clients, candidates, referees and other stakeholders. In fact, we recently undertook a review of our whole use of technology with an independent consultant - and in the feedback report Referoo was called out for being one of the technologies we use that every person interviewed commented on positively.

What's great is that the team are open to feedback. When I was first considering Referoo I explained some of the aspects I felt was missing, and the team built the functionality to make it more user friendly which was great. I'm not a regular user personally, it's others in our team who use it, so I don't know if there is anything now that could be improved, but I'm sure if I found something that the team would respond and resolve it for us.

ease of use, ease of implementation! great customer service, simple but has short training modules videod and released also when any updates occur

Can think of any - its been smooth since we implemented and they have listed to any suggestions for improvement

Referoo is simple to use, and has ensured a speedy response from both Candidates and Referees. Referoo has substantially cut down on the time taken to obtain references, and at the same time has drastically increased the quality of the references received. Their support is first class, and the ongoing enhancements and improvements are really appreciated. We could never go back to manual reference taking.

There is absolutely nothing I can think of to suggest to improve the product.

Such a fast implementation, seamless integration with our CRM, centralised process for whole team to follow

Team don't seem to have any issues - all fairly straight forward

This software provides us with detailed responses from our candidates' referees, and presents the report in a thorough and attractive way. We love the ease of use and the speed at which we receive the references from referees. The fact it integrates with Jobadder is also great.

At first setting up new reference checking questionnaires felt a little clunky, but I soon picked it up.

So glad we chose to implement Referoo, really well thought out software, saves time, improves efficiencies, professional look and feel and great customer service from the Referoo team plus many more advantages

Nothing I can think of, wish we'd found it sooner!

Very easy to use system, we have 4 consultants using it to send out on behalf of us all and all runs very smoothly.

Nothing comes to mind, never have an issues to fix.

Straight forward, time saving and so easy to use!

i find all features of this software great

We looked a couple of these products but what made referoo so good was not just the cost comparison which was clearly more competitive but the ease of use. It is easy to over engineer a product to the point nobody uses it. All or team uses Referoo.

There are no downsides other than perhaps an natural desire to replace the Kangaroo with a Kiwi and call it Kiwiref.

Referoo is so easy to use, once a candidate is interviewed, immediately send the email for them to upload referee details. Sit back and wait for the response. Referoo identifies same IP addresses which alerts to possibly a candidate giving false information. It also makes the referee more accountable as they have to confirm their details. These days referees appear happier to complete an online reference check rather than a phone call.

I have no complaints about using Referro.

I really like that it has an audit trail and can track and pick up duplication's or references that have been completed from the same IP address

I think overall it is a great product. If there was a feature that allowed referee contacts to be integrated into our CRM, that would be a game changer. Rather than having to export via excel.