RefNow Features

RefNow

Reference Check

4.55/5 (40 reviews)

RefNow Feature Summary

  • Completion Alerts
  • Reference Request Automation
  • Reporting/Analytics
  • Survey Builder

Competitor Feature Comparison

API
Applicant Tracking
Approval Process Control
Background Screening
Contact Database
Custom Forms
Customizable Questions
Customizable Templates
Data Capture and Transfer
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Portal
Feedback Collection
Feedback Management
Fraud Detection
Mobile Integration
Process Control
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Request Routing
SMS Integration
SSL Security
Status Reporting
Talent Acquisition
Third Party Integration
User Management
Visit WebsiteCompare App
API
Applicant Tracking
Approval Process Control
Background Screening
Contact Database
Custom Forms
Customizable Questions
Customizable Templates
Data Capture and Transfer
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Portal
Feedback Collection
Feedback Management
Fraud Detection
Mobile Integration
Process Control
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Request Routing
SMS Integration
SSL Security
Status Reporting
Talent Acquisition
Third Party Integration
User Management
Visit WebsiteCompare App
API
Applicant Tracking
Approval Process Control
Background Screening
Contact Database
Custom Forms
Customizable Questions
Customizable Templates
Data Capture and Transfer
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Portal
Feedback Collection
Feedback Management
Fraud Detection
Mobile Integration
Process Control
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Request Routing
SMS Integration
SSL Security
Status Reporting
Talent Acquisition
Third Party Integration
User Management
Visit WebsiteCompare App

RefNow Feature Reviews

25 reviewers had the following to say about RefNow's features:

Helen Thorn

Quick and easy references

2020-06-01

I found it a seamless process for providing an employee reference.

Pros

It was quick and easy to complete and sent me a reminder to complete the reference each day.

Cons

There were no bad points in my experience.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natasha Robertson

easy to use

2020-05-24

excellent software would recommend

Pros

I used refnow to fill out reference for previous employee. Very easy to use and quick.

Cons

never found any flaws with the software.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Maddie Drew

Easy to use

2020-05-16

This was a good experience

Pros

This is easy to use and minimised work for people wanting to gather references for potential employees

Cons

Automated email - would like the option to personalise reference requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Ishmael Ba

RefNow - Simple and Effective!

2020-05-22

Good, simple experience

Pros

The fact that I could simply tick a few boxes, write a reference from an employee & be on my way is why I would recommend the software.

Cons

There weren't enough reminders to complete my reference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Hadley

Easy New Way to Submit a Reference

2020-07-13

I was very happy with the experience.

Pros

I found it to be one of the most straightforward systems for writing an employee reference - it saved time and enabled clarity.

Cons

I did not find anything that I did not like. I would recommend the software to others.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Love

Makes referencing quick and easy

2019-08-15

Easy to use, competitively priced but most importantly has made our referencing process much quicker and hassle free

Pros

- Friendly and intuitive user interface - I’m able to add custom questions to the request - Automatic follow ups and reminder emails - Candidates and referees are able to complete referencing at a time convenient to them (24/7)

Cons

We wanted to have our logo on reference checks, we contacted support and they were able to add that for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Rhodes

referencing systems and processes

2020-05-14

clear communication and information

Pros

ease of use and clear and simple instructions

Cons

Through the advocate of a third party requestor

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Oonagh Shiels

Easy Software To Use, Would Reccomend

2020-05-19

Really great and no complaints!

Pros

Software was seamless and self explanatory.

Cons

Nothing springs to mind necessarily, maybe the overall aesthetic could be better.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly Cooper

Really straightforward

2020-05-18

Pros

Easy to use, simple and quick with clear and concise questions

Cons

The interface looked slightly dated and could be better designed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Desai Athanaze

Fantastic Product

2020-05-09

Pros

The product was easy to use and saved me a lot of time in comparison to other versions of referencing

Cons

But besides that there are no real cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Krishna Maharaj

Reference for a colleague

2020-05-31

Pros

Easy to use and saved time. Useful data

Cons

After using this - the firm ask me to do it again using the traditional method

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Reena Silva

Ref now

2020-05-15

Very good

Pros

Easy and simple to use, sends reminders

Cons

There is nothing that i did not like about this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Roeland

Easy

2020-05-18

I used it on request of a staff member and I liked using it cause it's so easy and fast

Pros

Easy to use, no nonsense interface, fast response/interface

Cons

There was nothing I can complain about. So No cons for me.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Delphine Chui

RefNow Review by CareDogs

2020-05-18

I think it's a great system, and I love that it has a charitable arm and offers charities free use!

Pros

I like that it's a simple format that allows the reference writers an easy and straight forward user journey.

Cons

That it's free for charities but you do this by including credits, rather than just being free automatically for charities and non-profits.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Singh

Provided a reference using this system

2020-05-18

Was quick and easy

Pros

Its the first time I have used it,very easy and quick

Cons

I have only used this once. There was anything that I can think of to be honest.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Simple and effective!

2020-05-28

Pros

Intuitive interface.

Cons

Nothing springs to mind. Simple process, does the job well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Naz Deen

An excellent software and accessible to everyone!

2020-04-28

RefNow helps our business to efficiently monitor and record data and I'd definitely recommend others using this software too.

Pros

RefNow is an efficient and easy to use software that can be accessible to everyone.

Cons

I liked all aspects of RefNow and don't see any room for improvement or modification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laurence Kavanagh

Quick and reliable

2020-05-16

Pros

Easy to use and saved me A LOT of time.

Cons

None identified so far and would be happy to use Ref Now again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 5001-10000 employees)

Easy to use

2020-05-25

Writing references can be very time-consuming but RefNow made the process simple and quick.

Pros

Straightforward and easy to use.

Cons

Some sections were not relevant to writing an academic reference for a former student.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Adewumi

Practical and easy to use

2020-06-10

As a referee using the system has been straight forward to use and the template settings are very useful and you don't need to think too hard about you're responses.

Pros

Clear instructions and easy to use tabs that allowed me to fill in the boxes with confidence

Cons

It was the first time I used the software and would recommend it to others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Watson

Great and easy service

2020-05-14

Very positive. Would recommend.

Pros

It make the process of providing a review very straightforward.

Cons

No cons at all, Refnow is very easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shaz Chudry

Sorry I didn't choose it. I was sent a request for a reference through this platform

2020-05-18

Easy to use

Pros

I found it easy to use I had no issues for stand alone

Cons

Nothing I didn't like about it. Easy, simple and clear

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
John Rumbles

So simple to use

2020-06-06

Simple and easy but due to my hours that I work felt they sent far too many messages and emails within only a day and a half before I could have proper time to deal with effectively

Pros

So easy to provide a reference using the step by step process

Cons

Felt it could have a section for personal rather than just employment reference

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Carter

Extremely easy to use

2020-05-21

It was extremely easy to use which allowed me to complete it quickly and get back to serving customers.

Pros

The thing I liked most about this software is It was extremely easy to use.

Cons

Nothing in particular, it seemed a lot easier than its competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
REBECCA HUTLEY

Easy to use

2020-05-18

Most reference systems ask too many questions, so you struggle to find the time to complete them and this leads to delays, but this was not the case with RefNow as this had simple questions and gave the option to just answer those you need to in line with your own company policy.

Pros

I found this method of providing a reference to be very easy to use, and that is very important to me!

Cons

Nothing - i had no problems using this at all.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more