Reward Gateway Reviews - Page 5

Very easy and intuitive to use tool, that allows for some quick feedback/peer review opportunities. Has also the Fond points system that provide a great opportunity to recognize people.

Probably increasing the functionality to allow for some "review cycle" type of functionality might be beneficial.

This is provided as a perk through my employer. I have literally never used it

Seems painful to use. Perks are not worth the effort

Thank you so much for your feedback. I will pass your insight along to the appropriate team. We are constantly improving our product and would also welcome any additional insight you have to share regarding perks. Please feel free to reach out to me directly at katerina@fond.co.

Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight my virtues, each reward earned is knowing that I am doing things well within the company. I also like it because it is where the company strives for the well-being of employees and also listens to us through the surveys they carry out

I have always liked the organization and compliance, there is nothing wrong with this application

The program is easy to use. Everything is very easy to use and understand.

The software itself is fine, its just not the right application for our company. Very few people are actually on the computer throughout the day so its hard for fond points to get around.

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestion about mobile access along to the appropriate team. I also encourage deskless members of your team to download the Fond mobile app for easier offline access. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

I love the ease of rewarding employees. It is quick, easy and helps to motivate employees. There are many options to choose from and the platform has performed to my expectations.

Everything I have tried has worked, so there isn't much to dislike about this product.

Thank you so much for your feedback, we're glad you're enjoying Fond.

Ability to roll out across multiple countries/regions. Good functionality and end user experience. Great support from Xexec during implementation and beyond. Good value for money

No major dislikes, a few teething issues but these were resolved quickly by Xexec.

I like that it has a user-friendly interface, presenting "discounts" and perks in big squares that can be pared down into categories. It is my go-to for referencing company discounts and perks.

When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section at the very bottom to know how to exactly access the perks. I think this could be laid out in a more user friendly way.

Being able to show my colleagues a bit of gratitude with something that has monetary value means everything to my team!

I wish I could see my balance more easily! I also wish there were deeper breakdowns of gift cards available.

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestions along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

The help team were really quick to respond when querying on when I would receive my voucher acquired through my awards on High 5 and provided this instantly. Really good savings to be made with instant e-vouchers especially now that there is an app available.

There could be a greater selection of vouchers available with 'Spend my Awards' on High 5 portal, more in line with what is available to purchase on Extra Mile

It is easy to gift points to any employee for doing a good job.

About a year ago they restructured the points system which made it a little confusing, but they have since returned to normal.

Thank you so much for your feedback, we're glad you're enjoying Fond. If you ever have questions about points our anything else, feel free to reach out to me directly at katerina@fond.co and I will be happy to help.

It is easy to find a colleague and send them points and recognition

Interface to cash in points is busy and sometimes it takes a while to narrow things down.

Thank you so much for your review, we're glad you're enjoying Fond! I have passed your comments regarding Fond's user interface along to the appropriate team. If you have additional insights to share about this or anything else, please feel free to reach out to me directly at katerina@fond.co and I will be happy to provide further assistance.

Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by administrators.Wide variety of offers, many of which are great value and very easy to apply. Though I have yet to use it personally, many colleagues have brought up how good the app is.

Many offers are quite niche, though I'm unsure of how much this would vary between companies - i.e. if different companies have different offers set up.Some care needs to be taken for some that you follow the correct link for some offers and it is not always immediately obvious. Not a major con, but it is almost always worth visiting the retailer via this site to ensure coupons apply correctly.

Once in the right place easy to give points

Alway have hard time getting to the page to give points

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestions along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

I enjoy that we are able to recognize global employees for their hard work that may otherwise go unnoticed.

I think the mobile app could be improved and have troubles navigating around on it.

Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestion about the mobile app along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co.

It's pretty easy to go through the deals.

I feel like most the deals do not interest me.

Thank you so much for your feedback. If there are specific offers you'd like to see added to the platform, you can let me know by emailing katerina@fond.co or using the 'Request a Perk' feature located at the bottom of the Fond homepage.

Ease of use, data collection, trending, dashboard and data mining capabilities

Still working with employees to bring about a bigger impact to our business results

I like that is gives us the opportunity to thank all the individuals who make our business shine. Regardless of position or task. Each one is a valuable part of the success to our business. FOND gives us a chance to recognize them all.

It takes too long to reach enough points to get just a $5 gift certificate. We need rewards that will continue to encourage and recognize us in a way that they can cash in their rewards sooner rather than later.

Thank you so much for your feedback, we're glad you're enjoying Fond. If you think you would benefit from a bigger points budget, I encourage you to provide that feedback to your internal HR administrator. Let me know if you have any additional questions by emailing katerina@fond.co.

The software is easy to navigate and is user friendly

Finding the certain reports I am trying to pull, there names could me easier to identity

Ease of use and layout. Customised personalised platform

The set up experience perhaps took a bit longer to get right than we thought it would but all in all it turned out fine.

It give me money! What's not to like

Don't always know I got money. Would be fun to have more Deals too.

Thank you so much for your feedback, we're glad you're enjoying Fond! You can configure your email notification preferences under "Account Settings" which may help to remind you when points have been added to your account. If you have question about this, or if you have specific deals in mind that you'd like to see added to the platform, you can let me know by emailing katerina@fond.co and I will be happy to provide further support.

It's easy for people to announce recognition of others work -- even if that person is shy or not comfortable sending a wide email.

I think it makes the recognition too grand -- there's a lot of weight to using it, so you may feel uneasy using it for smaller or medium-levels of recognition.

Thank you so much for your feedback. Regarding your desire for more scalable recognition occasions, I encourage you to reach out to an internal HR administrator who may be able to support refined recognition practices. I would also be happy to pass along some of the resources Fond has put together on best practices for employee recognition. If you're interested, please let me know by emailing katerina@fond.co.

The best thing I like about Fond is the selection of giftcards I can purchase with my points, as well as the discounts I can get from services in my area.

I feel that there could be a wider selection for gift cards as well as pet services (like doggy daycare or Rover/Wag).

Thank you so much for your feedback, we're glad you're enjoying Fond. I have passed your suggestions for additional pet services along to the appropriate team. If there are other offers you'd like to see added as options for your company, you can let me know by emailing katerina@fond.co or requesting them directly via the 'Request a Perk' feature located at the bottom of the Fond homepage.

How easy it is to make it your own Various different products in one place Great tool for intranet, benefits and recognition on 'smallish' budget The ease of use (most products)

APP - lowest point by far. We use this platform as comms tool mainly and therefore need app that covers comms too! Sometimes teams lack cross product knowledge Some products are not as smooth to use - SmartBlogs; we have' Manager' and 'All' smart blogs, sometimes one message needs to go to both but there is no way just to tick a box on the platform. We have to write the same message twice.