River Pricing, Features, Reviews & Comparison of Alternatives

River

Cloud-based mentoring solution for corporations

4.63/5 (16 reviews)

River overview

What is River?

River is a web-based mentoring solution which assists corporations with the creation, implementation and management of learning and training modules. Its key features include goal tracking, program marketing, impact analysis, employee engagement metrics, mentor matching, and reporting.

The application allows managers to select participants, organize training sessions and track performance. River comes with a matching algorithm feature which enables team leaders to form mentoring groups based on multiple parameters such as skill requirements, mentor experience, and business demographics. Administrators can use the solution to provide access to users, and plan and schedule trainings.

River integrates with third-party platforms such as PingIdentity, Okta, Oracle, SAP SuccessFactors, Workday, Cornerstone, PeopleSoft, Skillsoft, OpenSesame, getAbstract, and Lynda.com. Trainers can use the solution to arrange various types of mentoring programs for employees such as paired, group-wise, situational or reverse. River also helps managers teach senior executives mentoring skills, evaluate progress and provide certifications.

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English
Award-Winning Mentoring Software from River

River reviews

Excellent
10

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.3
  5.0
Tammy Reilly

Excellent Product! Fantastic Service! Cost Effective! Time Saver!

Used weekly for 6-12 months
Reviewed 2019-12-03
Review Source: Capterra

We spent a lot of time and effort into researching the best Mentoring Software company to partner with. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and the whole team generously answered all of our questions and even took the time to schedule multiple demos as we were making the decision. The teams expertise and guidance were a valuable part of the successful launch of our Mentor Connect program. River is more than just a software company-they offer a truly unique experience for any company looking to utilize mentoring as a part of their teams development.

Pros
The software is very easy to use. The matching eliminated hours of time that would have otherwise been spent in matching Mentors and Mentees. We were able to customize the site, allowing us to choose what message we wanted to send to our users. Sign up was fast and easy and if I did have a questions, the River Team was always available to help. Highly recommend this partnership!

Cons
There are a number of options in reporting which are sometimes difficult to find. River did however, provide a manual that is easy to use and filled with detailed instructions so I was able to access the information I wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Full featured mentoring platform with personalized support

Used daily for 2+ years
Reviewed 2018-10-25
Review Source: Capterra

The benefits of having a dedicated mentoring platform are flexibility, a strong end user experience especially for mentor circles (though I think it leans heavily in that direction and not as much for 1:1) and world class customer service from the top down

Pros
I love the support I get from the team at River. My company has a number of unique mentoring programs and I'm able to incorporate my account specialist into every aspect of the design and implementation process.

Cons
With more companies trying to quantify the value of mentoring, I think it's important that River work on both their reporting and survey tools to be more competitive with other companies that are in the same technology space. I've seen demos recently where their reporting capability makes it very easy to "tell the story" of mentoring, and that's not something I have at River right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PETER STAMATIS

We use it to develop mentoring relationships in a business environment to improve specific skills.

Used daily for 2+ years
Reviewed 2018-04-13
Review Source: Capterra

Developed mentoring relationships that are designed to improve specific skills such as becoming a team leader for example. I work for a company that employs over 35000 around the globe, and I have been able to create and maintain great relationships thanks directly to this software. This fact, in the end, improves productivity by maintaining a healthy work environment.

Pros
It is very user friendly, fun to browse around look at people's profiles and excellent customer service!

Cons
It is not cheap but the cost is absorbed by our company and it allows up to 1000 users. I can't think of anything negative to say and if your company decides to buy it, it is a great tool to connect workers in a big company and maintain a high level or morale.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Arnita Stroud

River_Review

Used weekly for 2+ years
Reviewed 2019-11-06
Review Source: Capterra

Pros
That this system matches mentors with mentees.

Cons
When mentors/advisors are emailed by mentees for a possible match, I think it should alert the administrators and send reminders.

Response from River


Thanks for your review and feedback. We appreciate hearing from you. We have a report where you can gather this type of data. We will reach out with specifics on that so you can find the information you need. Thanks for your review!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Phil Antonelli

River Software - a great company to partner with

Used weekly for 2+ years
Reviewed 2016-11-08
Review Source: Capterra

Our experience with River software was one of working with a trusted partner. They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI). Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform. Anyone interested in developing a social learning program could do no better than to engage River Software.

Pros
Smart recommendations of content, people and groups based on competencies selected by the user.

Cons
Like any fully featured software program it can be a bit of challenge for end users to master.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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River pricing

Pricing options
Subscription
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Contact River for pricing details

River features

API

Activity Dashboard (375 other apps)
Activity Tracking (229 other apps)
Applicant Tracking (286 other apps)
Automatic Notifications (355 other apps)
Customizable Branding (276 other apps)
Customizable Reporting (276 other apps)
Data Import/Export (264 other apps)
Employee Database (241 other apps)
Employee Management (306 other apps)
Employee Onboarding (225 other apps)
Employee Portal (234 other apps)
Employee Self Service (231 other apps)
Performance Management (216 other apps)
Real Time Reporting (237 other apps)
Recruitment Management (231 other apps)
Reminders (246 other apps)
Reporting & Statistics (399 other apps)
Self Service Portal (257 other apps)
Third Party Integration (292 other apps)

Additional information for River

Key features of River

  • Paired Mentoring
  • Reverse Mentoring
  • Administrator Matching
  • Appointment Scheduling
  • Bulk Matching
  • Course Management
  • Goal Management
  • Impact Analysis
  • Mentor Matching
  • Program Management
  • Program Marketing
  • Question-Driven Learning
  • Self-Directed Matching
  • User Training
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