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Rota & staff management with a drag & drop interface

(4)

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RotaCloud Features

Features Summary

Functionality

4.6

/5

250

Total features

29

2 categories

RotaCloud features

API
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Attendance Management
Attendance Tracking
Clock In/Out
Communication Management

Common features of Time Clock software

API
Alerts/Notifications
Approval Process Control
Attendance Tracking
Audit Trail
Automated Scheduling
Automatic Time Capture
Biometric Recognition

Price starts from

10

/user

Per year

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

250

Price starts from

10

/user

Per year

Total Features

29

Unique features

  • Communication Management

  • Shift Swapping

Functionality

4.5

/5

6.8K

Price starts from

40

Per month

Total Features

76

Features in Common

23

Unique features

  • Collaboration Tools

  • SMS Messaging

  • Offline Time Tracking

  • QuickBooks Integration

Functionality

4.8

/5

3K

Price starts from

8

/user

Per month

Total Features

194

Features in Common

23

Unique features

  • Self Service Portal

  • Time & Expense Tracking

  • Two-Factor Authentication

  • For Cloud

Common RotaCloud comparisons

Reviewers who mentioned features said:

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Fiona G.

Veterinary, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rota Cloud admin user review

Reviewed 5 years ago

Positive, has helped these businesses manage rota's and staff working across multiple locations with variable hours, cloud-based platform is better as staff can access the rota at any time, from any internet enabled device

Pros

Easy to manage variable hours employee rota patterns Simple absence recording tool for holidays, sick, etc Holds personal data securely and safely on a cloud based platform, so mobile employees can access on any internet device, e.g. phone, I-pad, laptop, etc

Cons

Sometimes a bit sticky when entering rota's drop's down to wrong employee after click Not easily customised but this is common with any SAAS cloud based platform Not going to replace a fully integrated HR system to hold other records, e.g. appraisals etc

JB
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Julia B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You will wonder how you lived without it.

Reviewed 5 months ago

I love Rotacloud, it is the best business decision I made and both myself and all my staff love using it. For me, the owner, being able to see actual time worked, length of breaks, sickness time all in one place has been and it has made holiday request controlled and organised. The staff life the fact they can check their rota anytime, anywhere. The can request holidays, view holiday availability, add notes to requests and have a record.

Pros

Rotacloud is very easy to use for a non tec person like myself. The online customer support is great and tips and advice on how to set up. You can navigate the system, amend and update without interrupting your final reports. And for me the ease of final wage reports has reduced hours of painstaking worked for me at the end of every month

Cons

The only thing I would like is to be able to add my own selections in the drop down menu- Holidays/sickness etc as some book out time is specific or important for my business so would be bespoke to me. But that is literally the only thing I can think of.

lc
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les c.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After a year of use

Reviewed 2 months ago
Pros

Rotacloud was very simple to set up and very easy to use. Its intuitive and the layout is functional. There are video guidelines to help the set up, and the online support is mostly very quick. Employee online documents are great for storing HR related material and there are options for the employee to sign, so you have proof that they have read the document. Lots of reports on costs, employee lateness and sickness, etc. Shifts are easy to set up and copy.

Cons

Changing pay rates half way through a pay period cannot be done, but this is a mild niggle. A shift week can be copied with ease, but one shift can be copied but not with ease, its a hold the mouse button down and move function. Would be good to have a drop down calendar to enable a single shift to be copied with ease.

EA
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Emma A.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent System

Reviewed 7 months ago
Pros

Excellent system, easy and intuitive to set up and manage. Managers love it, staff love it - 24/7 access to rotas & for submitting vacation requests, live updates straight to their phones - and we love it for it's ability to have timed clock-in/out, attendance records, etc for HR management. Saved us so much time and stress, and well worth the investment. Fingers crossed - also not a single glitch since we started using it, c/w 99% of all the other apps, software, systems we use in the business.

Cons

Please add 'Sick Leave' and 'Unpaid Leave' as options in the Edit Shift pop-up on the rotas page!

CS
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Charlie S.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed 4 months ago
Pros

Overall an excellent product. As with any software, there's the odd thing that I would like a bit differently, but overall it's good and I would choose it again. Customer service is also brilliant - quick and responsive.

Cons

Slightly pricey, but not so much that I would refuse it

DP
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David P.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An essential operating and planning tool

Reviewed 2 months ago
Pros

Easy to use, very functional and gives a clear idea of your operating cost, a great Labour planning tool. They are developing RotaCloud all the time, especially from User feedback.

Cons

The system is very good, with no adverse negative comments.

NS
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Nathan S.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall fantastic software!

Reviewed 4 years ago

Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features and also the customer support service is world class.

Pros

My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.

Cons

I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below; - Messaging capacity - team should be able to message each other, their department, managers etc. - Leave feature...

DG
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Diane G.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rota Cloud for Heath Care Sector

Reviewed a year ago

Very good. Customer service is great but as we grow we would like weekend support as well. we are a 24/7 operation

Pros

Ease of implementation and ease of use. Very Very easy to use

Cons

Some areas are being developed. Would like to be able to put staff changes on in advance so they come into action on the specified date. At present have to sent a reminder in my calendar.Not able to control who picks up available shifts - so don't use this function. We have to consider skill mix in our rotas.We would like a HR option as well but cost is a factor - we are a charity.

HF
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Hannah F.

Utilities, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rota's made simple

Reviewed 6 years ago

We have been using rota cloud for a few years now, and it has really helped our business become organised with staff rotas and has been a very easy and straight forward transition from excel spreadsheets to rota cloud. Customer service is excellent. Easy for managers and employees to use! Building a rota is so simple and time efficient.

Pros

Rota cloud is a really easy to use and straight forward app. When ever support is needed to make changes on rota cloud, the Q&A and help tool often has all the answers your looking for, however for those times where the query is more complex, the live chat service is very useful, and the team at rota cloud give very speedy responses and resolve any problems almost instantly! Excellent customer service

Cons

I have had a few problems in the past with rotacloud syncing correctly with peopleHR and the process to link the two correctly can be a little confusing if information isn't coming across from peopleHR. The reporting of employees is a basic overview and would be nice to see some more straight forward in depth reports

EW
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Ed W.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best thing since sliced bread!

Reviewed 3 years ago

It is hands down the BEST thing we have ever decided to do, when you run a service that needs operational staff 'on the floor' you need to be able to get your rotas out to staff in the most efficient way possible and rotacloud delivers this, we manage the teams annual leave and subsequent cover shifts and also monitoring spending on casual/part time staff.

Pros

The ease of creating a rota and publishing new shifts for cover.

Cons

So far I have not come across any cons with using this product.

DM
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Dominic M.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invaluable tool for flexible rotas

Reviewed 5 years ago

RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we have needed support, it has been brilliant; fast and effective.

Pros

With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.

Cons

There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.

kM
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kathryn M.

Entertainment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works brilliantly for us

Reviewed 2 years ago

The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble.

Pros

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

Cons

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

LR
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Lynn R.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience of Rota Cloud

Reviewed 8 months ago

Absolutely brilliant!!! Staff who are not very technical on apps can use with ease

Pros

Everything!! I could not imagine being without this system it’s easy to use, is great time management it’s cost effective

Cons

No cons. I would highly recommend this system

LR
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Luke R.

Education Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Perfect Solution

Reviewed 3 years ago

This product has saved me so much time, covering shifts and sickness at a click of the button instead of dozens of calls.

Pros

The programme is so easy to use and set up for what I required for my department. before we used this the rotas had to be printed and when there was a change they had to be printed again. sickness then required someone going through a list of employees and phoning them to see who could cover the shift. All I do now is put the shift into Rotacloud and everyone is sent an email and when someone accepts the shift I am notified. This product saves me so much time and have access to it on my phone which enables me to deal with problems straight away.

Cons

I honestly can not answer this as I am more than happy with what this has done for me.

JC
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Joanne C.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use staff management software

Reviewed 9 months ago

Staff management is excellent. We'd struggle to complete staff management tasks now without the software and functionality of the software.

Pros

Good to be able to copy shifts forward to cover future weeks. Easy to swap staff from one shift or role to another.

Cons

Nothing to fault really, have looked at other software but RotaCloud continues to meet our needs.

JS
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Jess S.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Always Highly Recommend

Reviewed 5 years ago

We are able to contact all of our employees with a click of a button, and save time advertising sessions.

Pros

It is so easy to use, we only have to provide minimal training to our Nurses and Doctors that use it which saves so much time. It is easy to get around and quick to advertise sessions.

Cons

The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together. This has however improved drastically from the start so am hoping it will continue to do so in the future.

KS
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Katie S.

Veterinary, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive with (almost!) all the features we need

Reviewed 2 years ago
Pros

Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!

Cons

It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).

JB
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James B.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RotaCloud - A Simple and Effective Payroll Solution

Reviewed 2 months ago

RotaCloud is a very user friendly system covering most of our requirements for Staff time management and payroll as well as other areas that we wouldn't necessarily expect from this type of product. I still find it both visually appealing and easy to use despite the fact that it has many complex skills and features 'under the bonnet'. They are also very open to update suggestions and engagement which is clearly something that has kept us onboard as it has evolved over the last 4 years. More of the same in the next 4 years please!

Pros

The user interface was great and still is. Implementation was very straightforward. It has all the features we were after compared to the other products we looked at and the administration of these has generally been quite straightforward. The team behind the curtain were very helpful and communication during set up and the following months was excellent.

Cons

There were initially some teething issues with our business as we are a Private Charity Nursing Home with very specific staffing needs. This made fitting into RotaCloud take some getting used to rather than buying a bespoke product. However, one of the Pros to come out of any of the Cons is that the team are very hands on with customer issues and product updates initially came thick and fast. Nearly all of our early problems were addressed, resolved or a workaround found. I now look forward to what software updates are incoming to further improve our day to day use.

JI
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JAWAID I.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A product u dont realise u need until u have tried it

Reviewed 3 months ago

I cannot fault the system it does work flawlessly and they are open to ideas and try developing them so I couldn't ask for more great team doing an amazing job well done guys

Pros

It seems to be one of them products that I want you have tried it you don't realize how much you needed it and then if you try stepping backwards are not using it going back to your old way you soon miss it all the information seems to be there when you need it stuff I responsible for their own clocking in and out and any issues that I have had with it I've been user errors even though I have annoyed the rotacloud team thinking it was some glitch and the fact that staff can request their holidays in advance and it stops of spotting them into them shifts

Cons

The only issue I find is when I do need some advice on their live chat it seems to be out of business hours and I think by the time most business owners get chance to do anything it is out of business hours especially smaller businesses

MM
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Megan M.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system, great customer service!

Reviewed 2 years ago

Overall, RotaCloud is our life saver! All of our team benefit from each feature on RotaCloud, from managers to HR to care coordinators to our health care assistants.The customer service is one of their greatest features, as all the team are so helpful, friendly and professional!

Pros

Firstly, the customer service from RotaCloud is outstanding, they are always on hand to talk, they are friendly and always do their best to help you via their chat service. It's a great balance between professional and fun, myself and the team will send funny gif's and memes!The system itself is put together very well and is very user friendly - its very easy to schedule shifts on the Rota, to complete...

Cons

A feature that would need to be improved on timesheets would be that it would be helpful if when there is a missing clock in record, it flags up which clock in record is missing, rather than flagging up the day. Due to the nature of our business (community care) our staff can have 10+ shifts allocated per day. So when it flags up, it becomes quite time consuming to go through each one to check where the missing record is! We are currently experiencing a bug with the bulk action tool whereby we are unable to bulk action any shifts from the "open shifts". However, this has been reported to Meg and she has been a great help in getting this looked into!

SC
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Samantha C.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 6 years ago

Time saving, and therefore cost saving from a wages point of view. Much more efficient management of holiday allowances and leave requests.

Pros

This software has been great for us and moving to it, from pen and paper, was the best decision we ever made. We have most definitely saved time in both writing and administering rotas, and the app means that all the staff know when they are expected in work without being able to say they hadn't been told! It is generally really easy to use from both a Manager and Employees point of view. The customer...

Cons

There are some quirks which I would love to see ironed out. The 'Availability' function cannot cope with both ongoing requests and individual requests at the same time which is really frustrating. The majority of our crew are casual employees who have ongoing commitments as well as one off commitments so we have had to come up with a workaround to enable them to add all of their availability without the danger of some of it being missed. It would also be useful to have an easy way to see, and reinstate, past employees. With a very transient workforce, often away at university or travelling for long periods, we don't want to keep them on the system but need to be able to reinstate them when they return. I currently do this via a link but an easier way would be better.

SS
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Sam S.

Internet, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent System , easy to Use

Reviewed 3 months ago

Overall a very positive experience. We get a lot less mistakes with the clock in and outs compared to our old system, which means that it's a lot quicker to do the sense checks and approve time sheets each week prior to payroll.

Pros

Ability to easily schedule shifts and share these shifts with employees. The clocking in terminal on the ipad makes it very simple for Employees to clock in and out for breaks and when they arrive and leave with minimal mistakes.

Cons

Would have preferred either fingerprint or facial recognition for verification of employee presence at the clocking in and out terminal. Also, the fact that you can't edit mistakes on things like peoples break clock ins / outs until the end of their shift is quite annoying.

CS
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Charlie S.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Not perfect, but pretty good

Reviewed 5 years ago

The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud!

Pros

Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily.

Cons

A few things are bit fiddly and could be improved. 1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift. 2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen. 3. if I'm creating a rota for next week, and then navigate...

Vendor response

Hi Charlie, Thanks for the feedback - I'm glad to hear that your experience with RotaCloud has been good so far. You'll be pleased to hear that daily totals, which will include daily hours, costs and number of shifts, is coming very soon! With regards to your other feedback, a member of the support team will be in touch directly to chat through further - a couple of the points you mentioned are already possible :) Many thanks, James

FS
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Florinela S.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Rota Tool

Reviewed a year ago

Happy to have found and decided to adopt this software, best decision ever. Only when you have struggled with rota and keeping track of employees' attendance, that's when you appreciate more the ease of implementation and use of such a tool.

Pros

Fresh, easy straight forward to implement and use. Keeps all in order and helps with employee attendance performance, scheduling, reporting and more.

Cons

Nothing in particular. Every business is different and has different needs.

GS
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Geoff S.

Arts and Crafts, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good shift management system for arts organisations

Reviewed 4 months ago

Its a really good system for our venue (performing arts) that is popular with all our users. The support is quick, helpful and friendly.

Pros

Very easy to use and is popular with our full-time staff and our freelance and casual staff. Easy to see who is called and when and what work they are going to be doing.

Cons

The desktop interface could do with a bit of updating to show a bit more information and some different options (views) for how the information is displayed.