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Q. Who are the typical users of RUN Powered by ADP?
Q. What languages does RUN Powered by ADP support?
Q. Does RUN Powered by ADP support mobile devices?
The RUN Powered by ADP® (RUN) solution is designed to make your small business payroll quick and easy. With a streamlined process and powerful technology, you'll complete payroll in no time. Choose from basic payroll to a full suite of HR tools and services, so you get what you need, when you need it.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
6
/user
Per month
Value for money
4.3
/5
750
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
750
Total features
42
3 categories
Functionality contenders
Overall Rating
4.5
/5
750
Positive reviews
492
170
57
19
12
Overall rating contenders
Ashli A.
Owner
Consumer Services, 1-10 employees
Review source
Transcript
Ashli: Hi, I'm Ashli, I'm the Owner and Operator of a parking lot sweeping company, and I give RUN Powered...
Grayson T.
Restaurants,
Used daily for less than 6 months
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Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.
They provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.
Cost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.
William D.
Hospitality, 11-50 employees
Used weekly for 2+ years
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I have been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am up late finishing it, "Murphy's law" happens, and I run into a problem on that particular night. It is nice to know I can get help when I need it.
This is easy to use and set up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated customer service team that specializes in teaching you how to use the software. After about 60 days they allow you to call into their 24-hour customer service team from then on into the future. If you are ever stuck late at night trying to finish payroll and run into a problem, they answer the phone and help you solve the issue so can finish the job.
ADP is more expensive than a local payroll company. Although I like to support local small businesses like mine, it is nice to know that the payroll will be done right the first time. Your employees will appreciate it.
William, We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN along with quality support from the RUN Service Team. Thank you for the feedback on the fee structure. We are always working to enhance RUN and delight our users so we value your insights. - Your RUN Powered by ADP? Team
Tiffany C.
Veterinary, 11-50 employees
Used daily for 2+ years
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Overall, the payroll portion was easy to use, easy to run, and reports were adequate. For the price, we felt that the features were lacking and difficult to setup. Customer service was a joke and it took to long to get a returned answer.
The sales team over promised and then disappeared after we installed the software. The features that were available were so/so and appeared to be clunky. To process payroll was adequate and easy to operate. Reports were fine and gave me everything that I needed to easily enter payroll into our accounting software.
The HR features that we had tied to the payroll were a joke. Expert HR was nothing more than a phone call to someone that would then transfer you to someone else, that would then transfer you to someone else, and by the time it was over you forgot your question.
Tiffany, We welcome all feedback to ensure RUN? Powered by ADP continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are sorry to hear of your experience with RUN? and will pass along this feedback to our Product & Sales Teams. We are always working to enhance RUN? and delight our users. Your feedback is very important to us here at ADP so we thank you for the review. - Your RUN Powered by ADP? Team
Chad R.
Construction, 51-200 employees
Used daily for 2+ years
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It is very user friendly. For small business it gets the job done. I would encourage everyone to get their HR support and the legal club. That gets you access to lawyers for a 30 minute consultation and can help you make the right decision for your company. Payroll, taxes, garnishments, and more become very easy to do when you have Run.
After you get over 50 people it's limitations start to become apparent. Sometimes the system glitches and a raise you put in doesn't happen on the paycheck. The customer support is often not based in America but it isn't terrible. The worst part about the customer support are they waits, but over the past few months they have gotten shorter.
Cleo S.
Human Resources, 11-50 employees
Used weekly for 2+ years
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Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.
I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.
The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.
Cleo, We are thrilled to hear of your positive experience beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback. -Your RUN? Service Team