RUN Powered by ADP Features

RUN Powered by ADP

Faster, smarter, easier payroll and HR

4.48/5 (683 reviews)

Competitor Feature Comparison

401(k) Tracking
Access Controls/Permissions
Applicant Tracking
Audit Management
Benefits Management
Check Printing
Compensation Management
Compliance Management
Customizable Reports
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
HR Management
Learning & Development
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Tax Compliance
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Learn moreCompare App
401(k) Tracking
Access Controls/Permissions
Applicant Tracking
Audit Management
Benefits Management
Check Printing
Compensation Management
Compliance Management
Customizable Reports
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
HR Management
Learning & Development
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Tax Compliance
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Visit WebsiteCompare App
401(k) Tracking
Access Controls/Permissions
Applicant Tracking
Audit Management
Benefits Management
Check Printing
Compensation Management
Compliance Management
Customizable Reports
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
HR Management
Learning & Development
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Tax Compliance
Time Off Management
Time Off Requests
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
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Mobile apps

iOS App


313 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,850 reviews

RUN Powered by ADP Feature Reviews

25 reviewers had the following to say about RUN Powered by ADP's features:

Pat F.

PAYROLL BY RUN

2018-09-19

I never have to worry about not being in the office as I can access RUN wherever there is internet.

Pros

Employee data also easily accessible.

Cons

I have lots of issues with Time & Labor Management which is a part of RUN.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jesse M.

Very convenient for processing payroll.

2017-08-07

Convenience

Pros

We receive reminders and alerts.

Cons

We are Unable to make employee changes on the mobile application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol A.

Our conversion from ADP Workforce to Run ADP has a little hectic but now ADP offers so much value.

2017-08-15

I like running my own payroll, making HR changes quickly and using employee wizard handbook wizard to customize a plan for CCPED.

Pros

Inclusions like HR support, Tax forms, Time Management, and HR411 are customizable features that I was not taking full advantage of until recently.

Cons

I ran into a few problems with new employee setup and mobile access (case submitted and solved) either through phone or online support .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer G.

Great human resource management tool.

2017-08-07

Pros

I love that it gives you real-time reports and lets you create reports that are calculated by the time you have been working.

Cons

I wish it could track how many time you have spent on each client with one simple click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Talha A.

Payroll made Simple

2019-02-11

Simpler and efficient system for all staff. Easy access to all payroll information on web and mobile platform .

Pros

Easy to update time cards Easy to check my vacation, time off accruals.

Cons

Would have been better if Direct deposit or W4 information could be swiftly changed

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura R.

Pleasant program once you learn it.

2017-08-07

Once I learned and memorized reports were easy.

Pros

Tracking employee data. Ease of use with direct deposit and deductions.

Cons

Memorization of reports and naming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon S.

Easy and convenient

2017-04-21

We use this for our payroll processing simple and easy to understand.

Pros

Great product love how we can add items during the pay . And it's all in one place when we need to process our payroll

Cons

Wish there was a gps time management app for employees that integrated .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariam R.

We process payroll through ADP monthly. The software is easy to use .

2017-06-09

The software is easy to use and we can track back reports for employees.

Pros

The software is easy to use for payroll and report tracking. Employees are also given access to view their payroll information.

Cons

You cannot enter a deduction for sick leave. You have to enter a gross net pay. The cost is a little high as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joy M.

Run has functioned just as I had hoped when we transitioned to ADP

2017-08-07

The timekeeping integrates perfectly with the payroll. No exporting necessary like Workforce Now.

Pros

I also like the how easy ADP has made it to create reports.

Cons

If I'm looking at something specific in an employee file, for instance, pay stubs and move to the next employee, it doesn't hold my place on pay stubs like it does in Workforce Now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sophia G.

HR and Payroll app for your phone

2019-02-06

Pros

This app offers you some ability to manage your payroll, HR files and reports from your mobile phone. It offers much less capabilities than the desktop website but on the go it definitely help you manage some aspects of your payroll , HR and reporting.

Cons

You can not access time and attendance information through this app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Patricia B.

RunADP has always been easy to use. If I had a question, customer service was always helpful.

2017-08-07

Ease of doing payroll, ability to run reports, reproduce check stubs if needed, seamless integration with retirement services.

Pros

I just key in the hours for hourly employees and the salary employees are already there.

Cons

I sometimes have trouble with navigation in the retirement services website, but I really have no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Veterinary company, 51-200 employees)

Great for our small team

2018-12-04

This software has been a great solution for our small business labor and payroll needs.

Pros

Ease of use Custom labor reports Archived employees Employee access

Cons

Not much to dislike here at all. If anything, the platform could use some redesign simply for aesthetics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jillian C.

Run Powered By ADP Is So Easy To Use!

2019-12-03

I save so much more time using RUN by ADP for payroll and employee management.

Pros

Entering employees and processing payroll is a breeze!

Cons

My main complaint would be on the employee side of the software.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ADP


Jillian,

Thank you for your feedback on RUN Powered by ADP?!

We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient, especially when on the go! I have passed along your product feedback in regards to Employee Access, would like to hear more detail on the website issues your employees experienced.

We value your long standing relationship and appreciate you taking the time to provide these insights on your experience!

- Your RUN Powered by ADP? Team

Read more
Gautam S.

Easy to use, only effort is early on during set up. After that, it is fairly easy to use and train.

2017-08-18

Pros

Employees have access to change update their profile and notifies payroll and administrator immediately.

Cons

Also special payroll for the last payroll for an employee that is leaving, gets complicated at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa J.

Good Product for Small Business

2017-02-01

It has a great new employee access portal, where employees can see their pay stubs, view tax forms, and change their direct deposit information themselves.

Pros

Ease of use, employee access

Cons

ADP's customer service is hit or miss.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ashley B.

Easily accessible Payroll tool

2018-12-13

The customer service that ADP provides is top notch.

Pros

Love being able to submit payroll reports on the fly through the App.

Cons

Removing employees through the App has created trouble, and delayed processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy R.

Non-profit ease of use

2020-05-08

I have upmost confidence in ADP to get our payroll done right and on time

Pros

Ease of use, cost efficient, taxes filed in a timely manner, excellent customer service, interfaces with Quickbooks for data import.

Cons

Also, there is no interface with our time keeping software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ADP


Amy,

We appreciate your review of RUN Powered by ADP? and are pleased to hear of the value you find on many fronts.

Next time you are in RUN? be sure to look out for Custom Reporting which may help meet your fiscal year reporting needs.

We appreciate your trust and partnership on your payroll and human capital management needs.

-Your RUN? Support Team

Read more
Shane Z.

Absolutely incredible. Makes it easy for someone who know's nothing about HR.

2017-08-15

assurance my HR is in compliance and easy payroll processing.

Pros

The software is very intuitive and makes processing payroll incredibly simple. If we do run into an issue, I can always get the customer support which has always been more than helpful.

Cons

I have to set calendar reminders to add peoples sick time and begin the accrual of vacation time on their 6 month anniversary date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary M.

generally positive

2017-08-16

Pros

The platform has easy and logical progression to add new employees.

Cons

When you export report to excel the numbers transfer as text which is contrary to why I export to excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Reliable, easy, and great customer service

2019-10-03

It's extremely user friendly, employees can log in to see pay stubs and reports about their pay, customer service is exceptional, and it's not very costly, considering the amount of time it would take me to do this on my own.

Pros

I especially like that any of the reports can be exported to Excel.

Cons

For example, a report might have multiple occurrences of column titles in the same column as numerical data, in addition to having subtotals in the same column as data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ADP


Thank you for your exceptional review of RUN Powered by ADP?!

We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient! The RUN? Service Team is always here to provide quality support, right in the moment you need it and we are thrilled to hear that has been your experience.

Your feedback and insights are important to us so that we can continue to deliver you with the products and tools that enhance your business. Our team would be happy to discuss reports in more depth with you, we look forward to hearing from you.

- Your RUN Powered by ADP? Team

Read more
Anang M.

Glad we went back to ADP

2020-10-06

Very positive experience - from product functionality to customer support

Pros

We really love the Employee on-boarding self service feature as it saves us a lot of time and helps minimize errors.

Cons

Not much to dislike - We want to use the HR module but due to cost issues, we will hold off on that. I had the trial run and really liked the Doc Vault features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ADP


Anang,

We couldn't be happier to welcome you back to ADP and we are thrilled you have been finding value in our products and services.

We value your partnership on your payroll and HCM needs. Our Service Team would love the opportunity to discuss your interest in additional HR features, we look forward to hearing from you!

Sincerely,

Your RUN? Service Team

Read more
Bryan F.

Once set-up ...works good

2018-09-01

Run is a overall a good software because it allows me to focus on running my business and not keeping track of time and submitting tax reports. Before using this software I was spending hours each month capturing time accurately, saving it into spreadsheets, paying my team and filing reports.

Pros

The Run software integrates with the ADP Time and Attendance software which is how my employees clock-in and out each day.

Cons

Unfortunately this poor customer service has continued for the whole 2 years I have been on the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline F.

changing to ADP has been a lifesaver and convenient for all our employees

2017-08-16

Pros

easy access to company and functions the Mobile app is great for tracking staff.

Cons

Need to be able to delete the To Do list with out contacting ADP The installation set up was taxing and could of been smoother

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raquel D.

Easy, Fast, Efficient !

2015-07-02

Pros

RUN by ADP has a very easy to understand and navigate dashboard. I can even do payroll on the go via the Mobile app.

Cons

When looking for certain tax reports in the report center some reports do not show do to a plug in in Google Chrome

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering RUN Powered by ADP

Technical support is available when trying to navigate through Run

Source: Software Advice
Helpful?   Yes   No
Read more
Brian W.

Great Payroll Service

2020-12-12

They will take all the time you need to help you out. Reports are unbelievably great.

Pros

Payroll is simple to do each week. Employees have access o see their own records.

Cons

Easily intricated to our system. Employees are pleased with how easy it is for them to set up their information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ADP


Brian,

Thank you for taking the time to post this review of RUN Powered by ADP?.

We are thrilled to hear that RUN Powered by ADP? provides you with ease of use and top notch customer service, so that you can focus on the things that matter most!

We appreciate your valuable insights!

-Your RUN Powered by ADP? Team

Read more