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Recommended
Tanja K.
Insurance, 51-200 employees
Used daily for 2+ years
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Wie beschrieben finde ich es gut, dass die Anwendungen/Module ineinandergreifen. Auch das man ein Controlling-Modul hat, um Auswertungen zu machen und einen Prozessdesigner, um individuelle Prozesse zu hinterlegen finde ich klasse. Doch Sage muss unbedingt moderner und anwenderfreundlicher werden. Würden wir uns nochmals für Sage entscheiden? Vermutlich ja, weil es auf dem Markt außer den zwei großen Anbietern (die erheblich teurer sind) meines Wissens derzeit keine ähnliche Alternative (Payroll, Personalmanagement, Zeiterfassung, Controlling, Bewerbermanagement, etc. zusammen anbietet) gibt. Aber sobald eine weitere Software entwickelt wird (bzw. die kleineren Mittelständler davon erfahren), wird es schwer für Sage.
Mir gefällt, das wir nicht mit verschiedenen Systemen arbeiten müssen, sondern die Module Zeitmanagement, Personalmanagement mit seinem Bewerbermanagement, Payroll, Controlling von einem Anbieter kommt und somit ineinandergreift.
Viele Dinge sind einfach Altbacken und die Ladezeiten brauchen lange. Eine moderne Arbeitsoberfläche sieht einfach anders aus. Zum Teil ist die Arbeitsfläche sehr klein, z. B. im Personalmanagement bei der Weiterbildungserfassung oder beim Stellenplan bzw. unter Stellen ist die Arbeitsfläche auf ein 1/4 des Bildschirms beschränkt (bei einem 32-Zoll Bildschirm noch weniger) und dadurch ist alles sehr unübersichtlich. Der Rest des Bildschirms ist quasi leer.
Showing original review in German. See translation
Thank you, Tanja, for your detailed feedback! We're glad you appreciate the integrated modules. We're continuously working on modernizing our interface and improving load times. Your insights are invaluable to us. We hope to serve you even better in the future!
Dina D.
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for 2+ years
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It satisfy our needs, but I would expect insights from the tool & a much better UX that is lacking.
The application is salesforce based & the IT staff can easily configure change requests, new processes, reports, etc,...
The UX is old-fashioned - the employees & managers do not like it.It is far from best of breed in capabilities & processes.
Vanes O.
Automotive, 501-1,000 employees
Used daily for 2+ years
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Der Gesamteindruck von Sage HR ist im ganzen eher positiv zu sehen. Die einfache bedienung der Oberflächen in bereichen woe Zeiterfassung,Lohnverrechnung,Personalmanagment und Urlaubsanträgen sind sehr einfach zu bedienen.Der Kundenservice ist sehr gut sowie das Preis/Leistungsngebot zu vergleichbaren Softwareprodukten.Mobile versionen werden angeboten und sind leicht implementierbar und sehr sicher aus sicht des Datenschutzes.ich würde es weiterempfehlen!
Sage HR war sehr leicht versändlich an unsere Kollengen gebracht und ist sehr bedienerfreundlichDer mobile zugangspunkt erleichtert den gebrauch für Homeoffice-aktivitäten um einiges.Es gibt sehr wenig ausfälle der Software, Programmfehler werden schnell behoben.Der Kundendienst ist sehr bemüht und frundlichoptimales Preis Leistungs Angebot
Die Bedienöberfläche im Urlaubsantragssegment ist manchmal verwirrend und hängt sich aufVorgesetzte bekommen anträge für die MS-Outlookschnottstelle zu Sage sehr verspätetÄnderungen der Schreibzugriffe bei Zeitänderungen für verschiedene Mitarbeiter / hierarchien sind mühsam
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Antonio R.
Chemicals, 51-200 employees
Used daily for 6-12 months
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Certainly cakeHR solves part of the management of my company's talent department, but it is still far from being a suitable software for companies with more than 50 employees. Changing any software in a large organization is complicated and I believe that CakeHR has a great potential to be exploited, so I still hope that they will listen to the users' suggestions and implement the requested functionalities. It would be a good thing if they published the roadmap so that we could know how they are going to develop the product.
The user interface of the web application is nice. It is easy to use by employees for absence requests. The calendar view is very convenient to see at a glance the planned absences. The talent department likes the performance module.
General: The administration of the system is difficult. It is not prepared for companies with more than 50 employees because any type of grouping has to be done employee by employee, among other thigs. Support: It is disconcerting, sometimes responding quickly and providing some solution, but most of the time, besides responding late, it gives the feeling of unprofessionalism. Interface: Apparently...
Stefan W.
Online Media, 11-50 employees
Used daily for 1-2 years
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For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.
- Day Offs: In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.) It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within...
Hi Stefan! Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent. I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!
Asnath G.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process.
I lack anything to highlight as drawback with Sage HR because it achieves all my objectives.
Asnath, we're delighted to know Sage HR has streamlined your hiring and performance appraisal processes. Your satisfaction and the ease of tracking time and attendance are our top priorities. Thank you for choosing us and for the fantastic feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Craig M.
Furniture, 11-50 employees
Used daily for 2+ years
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We solve the complexity of holidays clashing with Cake HR. It's a a core part of our business that every employee uses.
I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.
The app is a bit limited and it would be helpful if it offered a full calendar view.
Many thanks, Craig! In case you feel that you have any other feature suggestions you want to share with us, please make sure to post them through your app or profile, green box at the bottom of right corner :) Best regards, Viktorija
Melissa Daniela C.
Higher Education, 501-1,000 employees
Used daily for 1-2 years
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With Sage HR, we have best features and it makes HR processes easy. It is an affordable solution that is highly customizable to meet business needs.
With Sage HR, no regrets whatsoever and it meets business set needs.
Hi Melissa, It's fantastic to hear that Sage HR has been a game-changer for your HR team! We're over the moon knowing our features have made your processes a breeze and that our customization options fit just right for your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Lacey H.
Telecommunications, 11-50 employees
Used daily for 1-2 years
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I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list.
It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number"
Daniel S.
Computer & Network Security, 11-50 employees
Used weekly for 1-2 years
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My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement.
Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins.
Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists.
Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Shakil A.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Sage HR enhanced our efficiency and helped better manage our Organization.
Perfect Human Resource Management Application for your Enterprise. Has plethora of features and makes the job for HR easy as such you can manage your Organization with less HR capital!
This gets a little bit expensive when you've 200+ users, apart from that everything is nice and prompt.
Teona B.
Investment Management, 11-50 employees
Used daily for less than 6 months
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it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional
it's easy to use. has nice interface. n/a
1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence...
Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR
Anna R.
Commercial Real Estate, 51-200 employees
Used daily for 2+ years
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Overall we are happy and will continue to use Cake for hopefully many more years. We hope our requestes will be taken to development
It was very easy to setup it´s quiet user friendly it allows some automations vie receipts price is based on users
as we grow very fast our needs change, even tough the cake team did implement a few changes to also accommodate our needs some are not satisfied yet: option to choose a worktime pattern when adding new user complex leave policy setup with formula for holiday allowance based on i.e. (age, number of children etc.)
Dear Anna, Many thanks for your honest feedback! I just wanted to mention that there is automation available for some other tools except recipes. Let's get in touch to discuss our further cooperation and make sure you're making the most out of your subscription with us. With thanks, Viktorija
Lee P.
Internet, 11-50 employees
Used daily for 2+ years
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Overall I am very happy with CakeHR. I am able to figure out who is in and out of the office with ease. My staff love how fast it enables me to approve/deny the holiday requests as it gives all the information I need to make the decision, including automated emails to me and the other administrators. I love how I have been able to integrate this with my google calendar too. The reporting gives good information to so we can better tackle our staff who are off on long term sick etc. Would definitely recommend.
I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day!
I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team.
Dear Lee, It's so nice to see that you are actually using a variety of features and find them helpful :) I can assure you that there will be more permission models available in the future, we are working on it. I'll keep you posted on the progress. With thanks, Viktorija
Verified reviewer
Hospitality, 51-200 employees
Used daily for 1-2 years
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Overall, an amazing experience. I did a bit of research as to what CakeHR can do, and when I approached the supporting team, they are very accommodating and patient in regards to the questions I have. Customer service is definitely one of the things that stood out to me, how responsive and helpful the team is - shout out to customer service who has been helping me along the way!
How easy it is to get a hang of using the app, which also makes it easier for us as a company to onboard members and encourage them to utilise the app accordingly. There are a lot of functions to play around, and I find 90% of the functions applicable to the company, and would be applicable to other companies too. Makes keeping track of employee's goals and tasks easier than ever, with notifications sent to certain individuals frequently yet not too much that they would consider it as spam.
Wish there could have more functions to track the personal development of employee(s), like having a roadmap or letting them see what is the next step for them to advance to.
Thanks a lot for such kind words, we really appreciate your feedback! If I understand you correctly, you are already using CakeHR Performance module. However, due to the reason that we are constantly updating our existing features, it would be great to arrange a quick call, to make sure you are getting the most out of your experience. Please get back to me, so we can agree on a time and date :) With thanks, Viktorija
Vershley V.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Good experience so far. Does lack some out of the box functionalities but can be customized. But the team is having fun with the system so far.
Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.
If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.
Christy V.
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
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I really like the overall platform, especially for the pricing. I was looking for a portal to be able to share paystubs with employees and track time and pto. There are a lot more features for a lot less money than I was expecting. Another thing that was very crucial to us selecting Sage HR was the response time. I needed a solution immediately. I was able to get pricing and the trial demo within an hour with Sage. Other timeclock providers that I reached out to for info, it took days to get a response and then it was "let me know a time we can schedule a call". I had Sage HR set up and implemented and I still haven't received pricing from the 3 other companies, in fact only one of those companies responded at all.
document repository allows for you to upload documents, as well as share them with your employees. This allows us to upload paystubs, HR documents and communicate changes.
I think the workflow and functionality could be improved. When I'm trying to filter to a location, once I update an employee I have to go back to the main page and refilter for the location. That's not bad on one employee, but when you update many employees it becomes time consuming. Also, Sage HR has workflow but it's very generic. I can create automated notices and tasks, but can't really do anything with them except complete it. I have more functionality and trust in Outlook tasks, because it allows you to update progress along the way. You can enter the info in notes, but again you have to go through several steps to get there when it could be automated.
Olga B.
Financial Services, 51-200 employees
Used daily for less than 6 months
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The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options. I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or...
The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.
There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement. As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.
Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)
Suresh G.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
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One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites. I like the time, attendance, and applicant tracking features It comes with employee scheduling and is also mobile friendly
No regrets after using Sage HR for a long time now
Hi Suresh, Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! We're glad that you're seeing value in the features of Sage HR for performance management, attendance and leave, and more.
Ayush B.
Staffing and Recruiting, 10,001+ employees
Used daily for 1-2 years
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Sage HR services including timesheets, core HR, performance, shift scheduling and leave management handle all difficulties in a single window. Provides a scalable and simple platform for staff time management, removing the need to instal antiquated management on-premise software. Similarly, initiatives developed in response to feedback session objectives assist us in making our attempts to improve visible.
When it comes to personnel management, it works flawlessly. It does an excellent job in this regard. Employees can use this service to request time off, vacations, and sick days. It's also great for sharing documentation. It is simple to grasp, modular, and adaptable. Because it is based on the cloud, it is also efficient and scalable. It is particularly developed to turn potential into an advantage for small and medium-sized businesses.
Though the user interface could be much better, allowing for a more seamless user experience. It is customisable, but the basic remains the same for everyone. It is currently not able to add two events on the same day, and some work is required to fulfil international rules and requirements for multinational corporations.
Julie W.
Computer Software, 11-50 employees
Used daily for 2+ years
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Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.
Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly.
Dear Julie, It's so exciting to see that you are enjoying both, our software, as well as the app! :) It's so important to have the ability to manage work-related tasks on the go, right? I'll contact you directly, so we can go through the permissions and time-off settings to arrange them in the way it works best for you! With thanks, Viktorija
Nicole S.
Information Technology and Services, 1-10 employees
Used weekly for less than 6 months
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Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.
I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.
The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.
Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija
Becky F.
Hospital & Health Care, 51-200 employees
Used weekly for 1-2 years
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Sage HR's capabilities, like time tracking, basic HR functions, employee evaluations, work schedules, and absence management, make it possible to handle all of an organization's personnel issues from a central location. Employees may easily seek and get approval for time off, company papers can be uploaded and downloaded, and employee time management can be kept under control.
Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably.
Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined.
Akshay Sharma S.
Computer Software, 10,001+ employees
Used weekly for 2+ years
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It's been effortless to set up and gets the job done without any fuss.
It's really helped us streamline our HR processes from onboarding with e-signatures to managing our workforce online. Plus, the employee database is robust, and the workflow builder has been handy for our daily operations. And the half-price offer for the first three months was a pretty good bonus!
Great product, can't think of any besides making a few changes to the UI.
Thanks so much for taking the time to leave your review of Sage HR. We appreciate it!
Matt S.
Computer Software, 1-10 employees
Used weekly for 6-12 months
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Responsive to concerns, no reliability issues
Our team uses it to manage our paid time off and remote working policies. It's super simple and easy to use and very cost effective.
The way it is set up is probably designed for larger teams and takes a bit of effort in order to see everyone's calender as opposed to only the individuals on your 'team'
Dear Matt, Thank you very much for your feedback! We suggest using also our CakeHR app, that will help you to manage time-off policies much easier and it's more convenient when you are on the go :) With thanks, Viktorija