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Recommended
Anna R.
Real Estate, 11-50 employees
Used daily for 6-12 months
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Helped us a lot, but I think there are some parts that need to be improved.
Customer service, because they are very quick, kind and helpful. Always looking for a solution. The dashboard is very good, collects all the useful data.
Settings, for me it is confusing where and how to add e.g. vacation related stuff. Not userfriendly enough, but maybe it's just me. Also the documents part, I'd be happy if we could create more folders, better folder structure. And the timesheet report, I would be happy of some changes.
Matias V.
Internet, 51-200 employees
Used daily for 6-12 months
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Not great, not terrible
The flexibility for policies and their functionality.
Reports don't work well and are very limited. They don't calculate correctly the headcount and turnover, because it doesn't take into account terminated employees.
Dear Matias, Thank you very much for your review. I am genuinely sorry to hear that you are not satisfied with CakeHR. However, I would like to assure you that the issues you have stated can be resolved within a minute. I'll make sure you're introduced and familiar with various possibilities of CakeHR reports. With thanks, Viktorija
Gary M.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Excellent service beaten by phenomenal customer service. Easily the best experience I’ve had with any company.
My employees love how easy it is to request leave.
Other features can be complicated to find or use.
Kendra G.
Human Resources, 51-200 employees
Used daily for 1-2 years
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Easy, convenient, and simple to use.
It's extremely user friendly - I love the graphics ALso love the review options
Not enough customization in the org chart.
Dear Kendra, I am glad to hear that you find CakeHR extremely user friendly :) In regards to the org.chart, we are working on it. We will do our best to present more flexible org.chart in due time. With thanks, Viktorija
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for 6-12 months
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Overall, CakeHR is a great HRIS system. The integration between timesheets and attendance is seamless.
I love that supervisors can easily approve or deny time-off requests at the push of a button. It is so simplistic and easy to use.
I wish there was an ATS included with CakeHR but I am sure as it grows they will build an ATS or have it integrate with other ATS's.
Chanel H.
Hospitality, 11-50 employees
Used daily for 1-2 years
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I have had an overall positive experience. Took sometime to get familiar with as an Admin but once you get it it is good. As new features are presented I wish they were explained a little more in length and perhaps a tutorial via email was sent.
How easy it is for my staff to use without wasting time training them.
I wish it had more features for communication included in the fee
Isaac M.
Construction, 201-500 employees
Used monthly for 2+ years
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Great experience and excellent system for anyorganization to onboard.
Web based making it easily accessible across a wide variety of devices.
It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments.
Wesley A.
Computer Software, 11-50 employees
Used weekly for 2+ years
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We needed a system for managing time off. This just about manages to do so.
It's an online tool and is easy to access, generally speaking.
There are too many issues with the tool. Booking time off can be infuriating, especially if a mistake is made - for example, it will let you book time off in the past, without a warning, but to rectify you need an admin to decline your request and to start again. The mobile app is also woeful - it literally offers no benefit and I will typically boot my laptop instead.
Rachelle P.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Great experience
This product is very user friendly and has the ability to produce great reports.
N/A
Benjamin K.
Design, 11-50 employees
Used daily for less than 6 months
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We liked the ability to create many time off policies, the granular control of assigning different time off policies for different employees and who can approve whose time off.
Documents management could be way better. For starters, we would like the ability to rename files and not have their entire file names listed out. It would be great to be able to sort them into folders. And for employees to be notified of any file uploads. It really ought to behave more like a proper bulletin board and not be an afterthought.
Hi Benjamin, thank you for taking your time to submit the review, some very useful advise and ideas here! :) With regards to Documents Management, couple of things are already in place - e.g. employee notification that a new doc has been uploaded. All the other ideas are excellent and are now added to the pipeline, so please watch this space! :)
Natalie J.
Marketing and Advertising, 51-200 employees
Used weekly for 1-2 years
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Significantly cheaper than others in the market Covers time off, employee data, and stores documents for all employees Easy to use
I can't download org chart in a pdf version I have to download time off reports to individually distribute them to the managers
Dear Natalie, Thank you for bringing this to our attention! Once transferring 51-200 employee org chart to A4 format, you, unfortunately, will end up with a document that is in an unusable state. We are looking into this issue, but if you already figured out the perfect solution, we would be thrilled if you whisper it to us :)) All in all, there will be some updates in regards to the org. chart any time soon, I'll keep you informed! With thanks, Viktorija
Kristiāna K.
Financial Services, 201-500 employees
Used daily for 6-12 months
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CakeHR recr. model allows to make recruitment process transparent and makes candidate experience better;
The possibility to adjust needed features & change what's necessary. The software is very simple to use & understand;
No manuals to share with other team members
Dear Kristina, Thank you for bringing this up, CakeHR user manual is actually on the radar - stay tuned :) At the moment for some tips, I would suggest you to use our Knowledge base https://support.cake.hr/ ! With thanks, Viktorija
Lali G.
Used daily for 1-2 years
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it fits perfectly to our company needs, or to the HR department needs. It's fully reliable.
The ease of use and the wonderful customer support. The software is always helpful and if I don't find the way on how to do something, customer support is always there to help.
No cons were added to this review
Lali! Many thanks for your ratings and review.
Nataliya G.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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supportive team. perfect customer service.
User-friendly software, so many useful features.
some features should be improved and it is so pleasant to see that the team really works on it.
Dear Nataliya, We are so pleased to hear that you find CakeHR being simple in use, as well as, our customer service - helpful. Thank you very much for your review! It would be great to hear in more details what features, in your opinion, should be improved, so please do get in touch with us :) With thanks, Viktorija
Katelyn R.
Construction, 51-200 employees
Used daily for 6-12 months
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I use Sage to place purchase requisitions for my department and to keep track of spending on each project. I love that it is easy for my accounting department to share with me when invoices have been paid.
My favorite feature of Sage is being able to run total expense reports based on a particular project.
There are so many features in Sage that it can get confusing. You also have to really pay attention to permission settings as well.
Dionisios L.
Used daily for 1-2 years
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It addresses many of our company's HR needs in an easy and user friendly way. It has greatly transformed the way we are working and people have embraced it.
Nothing in particular. Could you with some more localisations though but, other than that, only minor annoyances.
Danielle T.
Research, 11-50 employees
Used daily for less than 6 months
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Overall, I would say I am very pleased with this application!
A all-in-one HR platform, allowing me to keep a pulse on ALL HR items for our Company. I absolutely love the Assets, Recipes, Onboarding/Offboarding, and Reporting functions.
The PTO policies were giving me an issue. Specifically, the bonus PTO items in the additional options section of the create new policies. In addition, when an employee is added to a particular policy, all PTO for that period is automatically added.
Dear Danielle, Thank you so much for taking the time to leave your review, it means a lot to us! Since all CakeHR tools and features are fully customizable, there is an easy answer to your concern in regards to PTO policies. It's actually just a few clicks away :) I'll make sure you're shown this function and you're happy with our solution. With thanks, Viktorija
Ana B.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Easy to understand and to use. Lots of good features.
Mobile platform could be better in a admin point of view.
Dear Ana, We will ''refresh'' our mobile app very soon, we understand the importance and realize that we're more on-the-go than ever before! Thanks a lot for your review :) Viktorija
Verified reviewer
51-200 employees
Used daily for 6-12 months
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Our employees have adopted the system very quickly.
Team Cake HR has been very helpful in implementing and solving all the problems. Our employees have adopted the system very quickly
I'd like to see more integration with G Suite and GDrive. In some ways, it would be good to add more advanced settings. For example, more options for email notification settings. I would appreciate the possibility of importing data for some leave policies,
Moataz R.
Used daily for 6-12 months
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Organizing data, calculating vacations, attaching assets and hire-chary section. Vacations requests
Mobile app and one of the most features that need improvement is offboarding and tasks, sometimes I completed them or someone else does and I still have the tasks in my dashboard.
Thanks, Moataz! We've just released a new version of the Android and iOS application that includes tasks! Week by week, we'll add more features to make sure you're efficient whilst on-the-go!
Adison R.
Retail, 11-50 employees
Used daily for 1-2 years
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Ease of use and the elimination of paper!
You guys need an app! Mobile experience could be better but isn’t bad at all.
Dear Adison, We actually have an app for some time now and we hope your employees will love it as well :) I will be in touch with you! With thanks, Viktorija
SONGYI K.
Real Estate, 11-50 employees
Used daily for 6-12 months
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I have been using CakeHR for about a year and I'm really happy with overall service. Especially customer support team are very quick and effective! functions are simple and straight forward.
I can't think of any! Keep up the good work!
Thank you for the kind words, Songyi! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Thanks for the awesome review! Best regards, Viktorija
Verified reviewer
Computer Software, 11-50 employees
Used weekly for 2+ years
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Integration with slack and gcal makes it very simple to use. HR is no longer a problem, everything is done quickly. Mobile app is also very useful
Org management can be a bit harder, as the included builder can get complex with big organizations
We are thrilled that you enjoy your experience, thank you for your review. In regards to the org.chart, we are planning to work on a more flexible version any time soon, therefore, stay tuned :) With thanks, Viktorija
Soha J.
Used daily for 6-12 months
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Be well organized
It is very easy to use, and really a value added to our company that helps us to arrange internally.
I don't see that there is one point you should focus on it, but everything in technology has to be better over time,
"everything in technology has to be better over time" - we agree! Based on the feedback, we're constantly improving UI, UX and features. I'm really happy you find CakeHR easy to use and that our solution adds value to Chesstag!
Rachel R.
Aviation & Aerospace, 51-200 employees
Used daily for 6-12 months
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Starting as a team of 3 in 2009, we are now a team of over 95 people, so an Excel sheet for managing leaves was no longer a solution. CakeHR is the only online software leave management which is exactly what we expect for our company. We are really satisfied with client support, they are kind, helpful and respond amazingly fast. They listen to your needs and wishes. CakeHR is user friendly and a real asset for employees, managers and HR !
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No cons were added to this review
We love SenseFly! Your sense of community in the workplace really resonates through to our office.