Sapience Pricing, Features, Reviews & Comparison of Alternatives


Employee Productivity and Time Management Software

3.0/5 (2 reviews)

Sapience overview

What is Sapience?

Sapience remains the only product available globally that delivers automated enterprise effort. Every company wants to raise the performance bar.

Sapience delivers actionable advisories to individual employees and managers, through which work output can be enhanced at every level. At the same time, it protects and respects individual privacy by ignoring personal time on the PC.

Sapience integrates with the customer’s ERP and other systems to make the data more meaningful for a business.


Starting from
Pricing options
Free trial
Value for money
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Business size



United States, Canada, India, Japan

Supported languages

Sapience screenshotSapience at Clarion Technologies

Sapience user reviews

Very good

Value for money
Ease of use
Customer support

Creating dissatisfaction

Used daily for 2+ years
Reviewed 2018-10-11
Review Source: Capterra

Not recommend for any company untill you are facing issues of employees time management

It can useful for a woman like calling , customer care department when time tracking is required. It will provide all reports to the person with admin Access

It doesn't show real time data to user. It also caputure most of production realated time under private. Every time you need to watch out if it tracking correctly

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 4/10

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Demotivational app

Used daily for 1-2 years
Reviewed 2018-10-11
Review Source: Capterra

Management has installed it to keep track of hours but it is rather leading to discomfort and less trusted environment.

Only good thing is you can see how much time you took on any particular activity/task

1. Breach privacy of activities. 2. Does not help to build employees trust. 3. Not motivational. 4. Can be easily playaround that may provide wrong hours of being on app. 5. Shouldn't always be treated as away when system is locked.

Rating breakdown

Ease of use
Customer support

Likelihood to recommend: 4/10

Minimize review

Sapience pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Attractive deals for subscription of more than 100 users

Sapience features


Activity Dashboard (482 other apps)
Activity Tracking (282 other apps)
Applicant Tracking (328 other apps)
Automatic Notifications (407 other apps)
Customizable Branding (321 other apps)
Customizable Reporting (310 other apps)
Data Import/Export (313 other apps)
Employee Database (311 other apps)
Employee Management (362 other apps)
Employee Onboarding (259 other apps)
Employee Portal (264 other apps)
Employee Self Service (257 other apps)
Performance Management (254 other apps)
Real Time Reporting (275 other apps)
Recruitment Management (287 other apps)
Reminders (272 other apps)
Reporting & Statistics (495 other apps)
Self Service Portal (361 other apps)
Third Party Integration (387 other apps)

GetApp Analysis

Every businesses seek to be more efficient and optimize the resources for best outcome. Sapience helps boost organization’s productivity by 20 percent and more, allowing enterprises to accomplish more without adding employees.

Sapience tracks employee time on their computer applications and optionally smartphones, providing the employee with complete visibility and analysis of their daily activities on a local application. It smartly differentiates between work and personal time, delivering only high level work patterns to a central server. With Sapience, management can see collective efforts of their teams and guide their teams to prioritize those that generate business value.

A Client dashboard on their own computer is like a ‘mirror’ or self-quantification of the user’s work day, whereas the Server dashboard is intended for a high level view into the team’s work focus.

What is Sapience?

Sapience sees time/effort as a business’ most important currency. Yet in today’s corporate environment, our entire workforce sit in front of a computer all day, with little insight about whether our individual and aggregate effort is optimal. Through visibility, if the quality of effort can improve 20-30%, that has a huge impact on the organization’s ability to deliver value.

Sapience is an important tool both for employees and management, helping users see where they can be more productive, and giving managers the ability to guide their teams towards optimal output. The information made available to employees helps trigger self-improvement and a conscious effort to prioritize core activities and stay focused at work.

Who is Sapience For?

Any company where employees work extensively with computers can benefit from Sapience’s productivity solution. The solution is most popular with organizations that work to fulfill the expectations of internal and external clients.

The key verticals for Sapience deployment are IT services, global software companies, knowledge process outsourcing providers, non-voice business process outsourcing providers, and engineering services. Back offices of banking, financial services, insurance, and retail firms also find Sapience especially beneficial.

 See Sapience user reviews

Main Features

Sapience Key Features for the User

Work Summary

Sapience serves as a mirror for an employee’s work, showing their work start and end times, total time on work, and distribution of work across various activities. This can be utilized for more mindful work, by optimizing time spent on meetings and emails through best practices, ensuring focused effort on critical tasks, and limiting unnecessary non-work browsing and breaks. The objective is to deliver best possible effort while working, thereby freeing up more time to be with family and at home.

One of the best features of Sapience is its ability to protect employee privacy. When personal activity is conducted on a PC, a user’s activity is intelligently disregarded, increasing the employee’s comfort level with having the app run in the background. There are other measures available for companies to restrict or even block visibility about the employee’s work data.

Flow Time

Through Flow Time, a user can view the entire day as a continuum of time on work and non-work, breaks taken from the computer, and time allocation to various activities and applications.

Flow Time also shows how much uninterrupted time was spent on a specific activity. The Flow Time can help employees to work towards 2-3 stretches of highly focused work during office hours.

Sapience Key Features for Managers

Through a web based server application, managers can view data for an entire team. They can view trends related to time on Work, Activities and Applications on a Daily, Weekly or Monthly basis. This enables them to guide their team towards more effective effort, and review if the trends show improvement.

The Activity and Application views, for example, show the average time spent by each team member on specific activities. These can include engineering, documentation, web browsing, and using boxed software products like Microsoft Office or Adobe Photoshop. A side benefit is that the IT staff can track actual software license usage compared to purchased licenses, and also whether any unauthorized apps and software are being used.


Managers can assess capacity utilization in various groups, and optimize work allocation. More headcount can be allocated to teams with high workload from those with relatively less work. It becomes easier to ensure that headcount is assigned to match strategic goals of the company.


Sapience allows businesses to pull reports on team and optionally employee work related activities. This data can be exported to an Excel spreadsheet for printing and emailing to others.

Managers can compile reports on an entire group reporting to them, or drill down to specific teams, and optionally individuals.

Automated timesheets, wherein a breakdown of time spent by each team member on projects and activities, can be generated, which each user can verify and then send for further approval.

Employee Monitoring

From time to time, a manager has a need to gain insight into how a specific employee is working each day. This insight could help with performance reviews or simply help a supervisor learn more about an employee’s workload.

If a supervisor seeks to learn more about how much time is being dedicated to a specific duty, that can be chosen in the daily effort area. Supervisors can also pull data on how much time a user spends online and offline each day.


Sapience has the ability to integrate with an organization’s existing Active Directory and email server for user authentication and emails. Sapience can also integrate with the ERP/HR I.S. system that holds the employee list needed to populate Sapience. This import allows business to seamlessly replicate their organization tree into Sapience.

Businesses can also export Sapience data to external analytics software. This can be an Excel with pivot grid interface or a Business Intelligence tool.


Sapience licensing model is simple – the organization pays for annual subscription per user.

Bottom Line

  • Track individual time to determine where productivity can be improved.
  • Managers can view team effort to determine areas for optimizing work output.
  • Headcount allocation can be aligned to workload and to meet strategic goals.
  • Reports can be exported for business analytics purposes.
  • IT staff can monitor licenses in use, and any unauthorized software.
  • Objective facts about quality of effort ensure transparency during the appraisal process.

Videos and tutorials

Additional information for Sapience

Key features of Sapience

  • People Efficiency Trends
  • Work data for self-Improvement
  • Activity & Application trends
  • Web Services API
  • Capacity Utilization
  • Track Meetings
  • Automated Timesheets
  • Track Application Usage on Mobile
  • Automated Time Tracking
  • Track Time on Mobile Calls
  • Manual Entry for Offline Work
  • Project Utilization
  • Capture Meeting Time from Outlook Calendar
  • Alerts
  • User Housekeeping
  • Database Archive beyond one year
  • 3rd Party Security Certification
  • Integration with ERP/Project Management Tools
  • Offline Personal Client Reduces Network Load
  • Integration with Active Directory
View All Features


Sapience sources work patterns in a highly automated manner with virtually no manual intervention. It delivers transformational value to every stakeholder:

The product has a high and immediate impact – automated visibility into Work Effort drives 20+% work output gain which is a game-changer for the business.

Here are a few benefits for specific stakeholders:

• For employees, Sapience is like a ‘mirror’ to their work. They can ensure better focus on key activities, and encourages improved work habits. Those working long hours can improve their work-life balance.

• Managers get the ‘big picture’ of their team’s effort. They can guide their teams to work smart. Delivery becomes more predictable and future estimation improves with the ability to get exact effort on projects and business units.

• CxO/VP: get the ‘macro view’ – which teams are under-utilized and those that are stressed out. These insights lead to an efficient enterprise with proper capacity planning.

• HR: work hours transparency eliminates the most common dispute which is around who is working hard or not, promote progressive policies such as more flexi time, access to non-work websites (and employees to self-regulate time on personal browsing at work), work from home

• IT: enhance security by identifying applications that should not be used on company PCs, save money by knowing exact utilization of all software applications thereby buying only what you really need

• Program Managers: Effort Analytics and Capacity Optimization across each business dimension: verticals, projects, roles, locations etc.

Sapience is aligned to the business goal of delivering outstanding results, while helping employees achieve work-life harmony. It shifts the focus away from ‘time spent in office’ to ‘value time’ no matter when and where you do your work. Sapience customers find that it promotes transparency, and enables them to implement progressive HR policies such as Work from Home, flexi-work hours, and more open internet access.