Sapling Features

User interface is awesome: With todays fast pace demand for more intuitive interfacing technoligies and data recovery, Sapling does a great job in addressing the everyday technical issues from recruiting to onboarding completion and document storage issues. While automization can result in cumbersom changes to workflows and clunky tasking, Saplings User interface is Simple, Clean and visually organized in it's step process.

Feed creation and implementation process: There are some setup quirks in site formating, email notifications to New Hires, and communications configurations between softwares. As a Client I know that not all are technologically gifted in the architect of development and operational implementation. It would be beneficial if Sapling's implementation team had some one on one forcast requirements of...

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The UI/UX had a nice interface, and it was relatively simple to navigate.

The forms I was trying to sign kept erroring-out and the close button disappeared. I had to refresh and reenter tons of information ~three~ times. This was particularly annoying because it was sensitive data like bank account info and SSN.

Everything is simply labeled and easy to find. Menus are minimal in length so I can find stuff, the colors are not garish, the work flows are intuitive.

I get logged out after some minuscule amount of time. Sometimes I get massive amounts of lag in between screens, which is frustrating and I over-click

We value your feedback and thank you for taking the time. We are glad to hear that Sapling has provided you with a source of truth to ensure you are successful with your day to day flow. In regards to the logout issue, we had a release that allows for this setting to be updated on the company level. Previously, after being idle for a few minutes the system would log you out for security purposes. But this should no longer be an issue.

The software streamlined our processes and reduced manual work through integrations and automation. The org chart also met our needs through the printable PDF feature for the leaders of the company.

When we started using Sapling, we ran into bugs and problematic nuances like any new technology; however, the software has transformed and grown significantly as Sapling always seek ways to improve.

Thank you for your feedback. We are thrilled to hear that Sapling has been essential to ensuring that your processes are streamlined. You are correct, in the last few months, we have made multiple changes to ensure that we are constantly improving our platform.

User friendly, easy to navigate for HR onboarding and offboarding. One of the rep is great about checking in to help and also updating our team on any changes or improvements that are coming up.

There are a couple of integrations that could be helpful if added such as Slack notifications. Would like for the org chart to be easier to use - sometimes has issues zooming in and out.

Thank you for this feedback Jamie!!! We agree that having additional integrations for the tools you already use would be ideal. In our roadmap, we are working on a few other integrations, and one of them is with Slack. Please learn more here- https://help.saplingapp.io/hr-and-admins/setting-up-saplings-slack-integration.

The best part is the UI they are providing to the users, They are frequently changing the UI to improve customer satisfaction. The support we are getting from the customer team is also the best they are very supportive. we can easily look at everyone's important information with a simple but pretty view.

When they are implementing new features it takes a lot of time. They should focus more to get the integration with other platforms.

Sapling's end user interface is super intuitive and friendly to our end users. It's easy to understand and I love that everything is paperless! It has saved our HR team countless hours shuffling and filing paperwork.

It will be great for Sapling to continue to build out their API integrations with our HR software service providers in the future. So far the integration with ADP works fairly well.

Hi Natasha! We truly appreciate your insights. We are happy to hear that Sapling has been intuitive and user friendly not only for yourself, but the broader team. But most importantly we are happy to hear that Sapling has been saving you time on manual work since that time can now be used to refocus from people admin to people strategy. We are also always looking to improve our product and have released Sapling's API.

I liked that i was able to use sapling not only on my computer but on my phone as well. It helps being in the field and still able to check in with each different team in different channels

One complaint I have, and i also just signed up for the service so i could be doing something wrong, but one complaint would be the notifications, once i click onto the messages that i received the notification from, the number don't always go away

Congrats on the new role and we truly appreciate your feedback. We are always looking to improve our product. In regards to tasks, once you complete them, they should be marked as completed immediately. We looked into this and as soon as the assignee completes the task, Sapling removes it from either the pending or overdue states and moves it over to the complete state. If you encounter this again, please reach out to us at help@trysapling.com.

I think it is an awesome idea! What a great, modern way to connect with coworkers and get to know each other better - especially considering the employees from my company are spread all over the country. I think the calendar with everyone's birthday is amazing! Of course, the time off and tasks are just added bonuses in my opinion!

My only critique is that I can't see how much PTO I have available. I can only see scheduled paid days off that are coming up. That may be due to my company though, I'm not sure.

It seems pretty flexible. My HR organized the info needed into logical sections. The documents I needed to review were obvious. Progress was obvious and visible. I like that on the dashboard, the # of tasks I still need to complete is prominent.

Wish I could save the work in an incomplete section, so that even if I didn't fill out required fields, I can come back later and continue where I left off.

Thank you for taking the time to review us! I know this can be time consuming and frustrating and can see why this would add big value to the preboarding experience. Our design team is working hard to make the necessary changes to ensure the process is as smooth as possible. Having information automatically saved, is one of their end goals.

Sapling is very easy to use and keeps everything organized. I don't have to worry about trying to keep track of everything because it manages that for me. I value software that allows me to quickly engage and do what is required without being gimmicky and substanceless.

Nothing really. Some of the signature and image integrations can be a little finicky, but it really works well 99.9% of the time.

We truly appreciate your feedback and are happy to hear that Sapling has been an asset in ensuring that everything is managed within one place. In regards to signatures and image integrations, we are always looking to improve our product and this feedback is essential to identifying what needs to be improved.

Sapling targets CRMs and messaging platforms to help agents create personalized responses more efficiently. Managers gain conversational insights to coach and prepare teams. It helps you speed up your business process. It's great that Autocomplete Everywhere allows agents to respond to customers faster by providing deep learning-powered autocomplete suggestions across all messaging platforms. Another favorite feature of Sapling Suggest is that it automatically suggests responses to customer chats or help desk calls by matching customer queries with relevant responses. It allows you to effortlessly manage high incoming volumes, in short, an excellent software.

I did not have a negative experience about this software, everything is very good. There is nothing that I don't like.

I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use.

There are still some functions that aren't that great; ie. start date change, but Sapling is working on it.

My favourite thing about Sapling is the ability to create customized onboarding journeys. Onboarding is so important to a company and Sapling enables you to create unforgettable experiences by automating the admin heavy side so that you can focus on creating a seamless/customised experiences.

It's reporting, storage and analytics capabilities have a long way to go. As we scale, I question wether we will outgrow it as a HRIS due to these things mentioned.

Thank you for taking the time to write a such a detailed review. It's great to hear what you like best about Sapling and how Sapling has provided a way for you to create customized onboarding for new hires. At Sapling, no onboarding is the same and we love when teams like yours go above and beyond to make their onboarding experience special. Reporting and analytics have been a big focus for the Sapling team in 2018 and we can't wait to share what we have been creating to help as your team grows!

Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.

Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Thanks for your kind words. The team here at Sapling is dedicated to helping new hires feel right at home and get to know their colleagues even before their first day. It's great to hear that UCSF has found success using the buddy feature. Buddy programs are a great way to kick-start the process of connecting with your new hire and making them feel welcomed. Please keep the feedback coming and we're excited about the partnership we've created to help you do your best work!

The innovative technology that allows you to not only have easy access to your profile and your team memebers, but other leaders and team members in different locations to all be able to communicate and help one another. Also it’s as if your at a one stop shop from easy accessible tabs to keep track of your daily tasks to making keeping track of all of your information safer and quicker than ever.

This software is awesome if your using it from a pc if your using a mobile device and could be a little frustrating to access certain things. Which could easily be solved by flipping your phone into the horizontally direction a lot of the tabs you wouldn’t previously have see will now appear making everything to slot smoother.

Thanks so much for this insightful feedback. We truly appreciate your thorough feedback and use case scenarios. We are glad that Sapling is contributing to your success as a new hire. We are sorry to hear about your mobile experience. But great news, we had a recent release to Sapling's mobile experience, which has optimized the overall mobile experience.

Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal.

Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow

Thank you for feedback Kristy! We agree, long gone are the days of Google spreadsheets. Sapling's goal is to ensure that your processes are automated to provide a streamlined onboarding and employee experience. We hear you, we have a long way to go, but we are constantly working on improving our platform and adding new functionalities to ensure that you continue being successful.

I love that the tool integrates seamlessly with Greenhouse and WorkforceNow, that it's easy to use, that it's visually appealing and customizable.

It works great, unfortunately I need to enter 40 characters in this box.

Very clear and concise interface. Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information. Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned.

There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software

Thank you for sharing your insightful feedback with us. Sapling strives to be an automated all HR platform and it's great to hear that you see us this way. We hope that Sapling continues providing you and your organizing value by ensuring an automated, streamlined process. In addition, our team highly enjoyed working with you throughout the sales, contract, and implementation stages and look forward to continue working with you to ensure Grow is successful.

I appreciate the fact that I didn't have to physically walk into the office to sign paperwork and fill out forms before my first day. I also like that the interface was extremely simple and easy to use, especially for a non-tech-y person like me.

I think the software can improve by adding a "save changes" button. I had to ask HR a question regarding a form that was listed under the "your information (?)" section, and when I returned to it the next day, all the info I had input the night before was gone – not a totally huge inconvenience, but still a nuisance.

Congrats on the new role Katrina and we appreciate your candid feedback. We are happy to hear that you found the onboarding process streamlined and saw the befits of it. Team Sapling hopes to create a unique and engaging experience for new hires like yourself-even before they start. We are sorry to hear that you experienced that nuisance, but we are always looking for feedback to improve our platform. So we thank you for sharing this with us.

I can pass on tasks to other employees in the company and getting information to the employee before they begin.

Still some bugs they need to get through. I'd like to be able to customize a little more, but overall a good program.

Thank you for your feedback and sharing your experience with us. While we are happy to hear that Sapling has being a great asset for your onboarding flow, we also want to ensure that you are successful with your employee experience. We'd love to learn more about what additional customization you hoped for.

I love how customizable this platform is. It has evolved very quickly and the support team is super responsive. Each feature release provides new and improved ways for InVision to enrich our new hire experience.

With so many releases being launched sometimes the platform slows down quite a but which can be a bit tough. Mainly because I relay on this platform so much so when it slows down, my workflow is interrupted.

Thank you for you feeback and time - we have taken action to changes as needed. We've changed our release cycle so there should be no impact on application performance.

This has changed and made our onboarding process so much more efficient. No more google docs! Syncs with Greenhouse, Namely and more.

Can't wait for waterfall tasks, and more integrations.

Thanks so much for the positive feedback! Other than helping companies like yours get off spreadsheets, we are also focused on creating efficiency through our integrations. We're looking forward to bringing you and the rest of the team more value soon!

The interface feels modern and simple; it strives to look and behave like the best apps that you use every day. It makes simple tasks as simple as they should be, and complex tasks easier to accomplish. I like how Sapling encourages profile creation for a more social experience. Most HRIS software is cold and treats you like a peon. Sapling takes a warmer approach and makes it feel like you're connecting better with your coworkers.

The interface needs some more polish and performance improvements. Sapling also faces the same issue that other employee experience apps have where some parts of the interface can feel empty depending on how many features are in your company's license, and to what extent your company is utilizing those features. The layout (information architecture) seems too flat - It doesn't tell me what's most important.

Thank you for your insightful feedback and time. This feedback has been shared with the broader team. We have taken action to changes as needed. We've changed our release cycles to ensure there is no impact on application performance. Moving forward, we hope Sapling continues to provide you with a platform that allows you better connect with your organization.