Northpass Features

Northpass

Used by SMBs to create, deliver and manage online training

4.72/5 (16 reviews)

Northpass Feature Summary

  • Monitor learner progress & engagement data
  • Synchronize learning data with your contacts in Salesforce
  • Take your marketing to the next level with our Shopify app
  • Prompt conversation & collaboration among learners
  • Upload documents, presentations, images, videos & resources
  • Author quizzes on our platform & include them in courses
  • Create online courses using an intuitive course builder
  • Schedule courses for learners to take in cohorts
  • Provide learners with assignments to complete & upload
  • Translate your learning center into local languages
  • Make courses available to learners on mobile devices
  • Launch an online learning center using our website themes
  • Use our powerful HTML and CSS code editor for customizations
  • Set user permissions, upload learners & manage groups
  • Assign courses to groups of learners across departments
  • Send automated email messages that encourage completion
  • Export lists of learner, enrollment, and sales data
  • Gain visibility into course performance & outcomes

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Competitor Feature Comparison

Northpass Feature Reviews

14 reviewers had the following to say about Northpass's features:

Kaitlyn McCullough

The customer experience and support is what really makes this solution shine!

2018-03-14

Pros

They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance.

Cons

Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Northpass


Hey Kaitlyn,

Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine.

We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration.

Thanks again for taking time to share your thoughts on Northpass!

Best,
Peter

Read more
Max Zanan

Excellent LMS

2018-03-29

Ease of use, certification feature, and great support.

Pros

Northpass is really easy to use and their support makes all the difference in the world.

Cons

I wish their was auto renewal feature for courses so learners can take them on quarterly, semi-annual, or annual basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Logan

SchoolKeep has allowed us to scale new user onboarding while keeping the the team small

2017-08-15

Pros

Our scrappy 2 person (at the time) Host Success team was able to successfully pull that off and users have responded well.

Cons

No major cons from our point of view. We've had a few technical hiccups using some of the more advanced features, but the SchoolKeep team has been quick to look into those. As a startup ourselves, we definitely appreciate their support, willingness to listen to feedback and regular updates to the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Terri Armenta

Started with SchoolKeep

2015-10-01

Pros

I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

Cons

My school's current platform offers many more services on a free plan than SchoolKeep ever did.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

5/10

Recommendations to others considering Northpass

There are MANY online platforms for online training courses. I would advise to look at other sites including Fedora, Zeniler, and Thinkific. The 'ease' of creating online courses is becoming very streamlined. In order to make a competivie edge in today's market, services offered to course creators should be avaliable not restrictive.

Source: Software Advice
Helpful?   Yes   No
Read more
Nurit Shmilovitz

SchoolKeep: simply superb all round

2015-10-27

There is also loads of flexibility in terms of applying our own branding features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jacques Thigpen

Best User Friendly Software Ever !

2016-02-12

I do not find any negative comments to say about this software at the current time. I will differently refer this to my colleagues.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ramon Castillo

We have used Northpass for over 6 months and the experience couldn´t have been better.

2018-03-13

Pros

- Flexibility from the customer service (24/7) - Customized platform - Endless learning possibilities (pdf, ppt, audio, video, quizzes...)

Cons

- Would like some kind of foldering to help the organization of the different courses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Northpass


Hey Ramon,

Thanks for leaving a review! Customer success is a top priority for us, so it's great to see you achieving your goals.

I'm glad to hear our course builder gives your team the ability to create a wide array of training content. We understand the need for some more organizational tools, and I'm happy to report that we're working on some great new features in this area. Our product team always appreciates customer insight, so I've passed along your comments.

Thanks again for taking time to share your thoughts on Northpass.

Best,
Peter

Read more
Robert Gonsalves

Great and Easy - 6 weeks to $10k in student Tution

2014-10-25

I looked at the lot, and found the feature set / expense ratio to point all directions to SchoolKeep.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Eeva Lee

Great and smooth experience with the best customer support

2017-06-01

Add new training features and continuously develop the work we do.

Pros

We have had a very smooth experience with SchoolKeep so far, the customer service is amazing and the implementation process was very easy and seamless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terri Armenta

Simply Fantastic! This is a MUST HAVE

2014-10-18

I wanted a program that would be easy to upload my courses, various crisp and clean templates, IT support, and a client service that would LISTEN to what we (teachers) wanted in a program.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Richard J Smith

SchoolKeep Customer Support - This is what the world needs!

2014-10-22

This is just about the best customer service and support, I've personally received to date.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
libby seery

Excellent product with exceptional customer service - OUTSTANDING!

2014-10-22

SchoolKeep have excelled in every aspect of what I wanted from a new service, and since joining forces with them, I have never looked back.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Dietrich

Great LMS and Customer Service

2015-10-21

Their team has proven to be very easy to work with, proactive and incredibly helpful, especially as we implemented several new features (like product bundling) to our site.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Haygate

This is what my courses have needed!

2014-10-22

Why can't other things be this easy? I have moved from another well known online education provider, after being dismayed about a number of things, not least of all, the fact that the product that hosted my courses, just did not work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more