ScheduleFlex Features

ScheduleFlex

Smarter workforce scheduling

4.38/5 (234 reviews)

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360 Degree Feedback
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Applicant Tracking
Approval Process Control
Assignment Management
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Automatic Time Capture
Availability Management
Budget Control
Budgeting/Forecasting
Calendar Management
Calendar Sync
Candidate Management
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Demand Forecasting
Document Management
Document Storage
Drag & Drop
Email Management
Employee Database
Employee Management
Employee Onboarding
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Tracking
Faculty/Staff Management
File Management
Float Pool Management
For Staffing Agencies
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliant
HR Management
Incentive Management
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Monitoring
Multi-Location
Offline Time Tracking
On Call Scheduling
Onboarding
Online Booking
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Overtime Calculation
Payroll Management
Performance Metrics
Physician Management
Point of Sale (POS)
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Role-Based Permissions
SMS Messaging
Salaried Employee Tracking
Schedule Distribution
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Single Sign On
Skills Tracking
Spend Analysis
Status Tracking
Talent Acquisition
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Temporary Staffing
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Waitstaff Management
Web Forms
Workflow Management
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360 Degree Feedback
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Applicant Tracking
Approval Process Control
Assignment Management
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Automatic Time Capture
Availability Management
Budget Control
Budgeting/Forecasting
Calendar Management
Calendar Sync
Candidate Management
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Demand Forecasting
Document Management
Document Storage
Drag & Drop
Email Management
Employee Database
Employee Management
Employee Onboarding
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Tracking
Faculty/Staff Management
File Management
Float Pool Management
For Staffing Agencies
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliant
HR Management
Incentive Management
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Monitoring
Multi-Location
Offline Time Tracking
On Call Scheduling
Onboarding
Online Booking
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Overtime Calculation
Payroll Management
Performance Metrics
Physician Management
Point of Sale (POS)
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Role-Based Permissions
SMS Messaging
Salaried Employee Tracking
Schedule Distribution
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Single Sign On
Skills Tracking
Spend Analysis
Status Tracking
Talent Acquisition
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Temporary Staffing
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Waitstaff Management
Web Forms
Workflow Management
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360 Degree Feedback
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Applicant Tracking
Approval Process Control
Assignment Management
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Automatic Time Capture
Availability Management
Budget Control
Budgeting/Forecasting
Calendar Management
Calendar Sync
Candidate Management
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Demand Forecasting
Document Management
Document Storage
Drag & Drop
Email Management
Employee Database
Employee Management
Employee Onboarding
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Tracking
Faculty/Staff Management
File Management
Float Pool Management
For Staffing Agencies
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliant
HR Management
Incentive Management
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Monitoring
Multi-Location
Offline Time Tracking
On Call Scheduling
Onboarding
Online Booking
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Overtime Calculation
Payroll Management
Performance Metrics
Physician Management
Point of Sale (POS)
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Role-Based Permissions
SMS Messaging
Salaried Employee Tracking
Schedule Distribution
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Single Sign On
Skills Tracking
Spend Analysis
Status Tracking
Talent Acquisition
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Temporary Staffing
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Waitstaff Management
Web Forms
Workflow Management
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Mobile apps

iOS App


5,481 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,169 reviews

ScheduleFlex Feature Reviews

25 reviewers had the following to say about ScheduleFlex's features:

Shawn O.

We use it to do payroll for part time staff, its easy for both staff and HR to use

2017-10-12

tracking hours for part time staffers.

Pros

Shiftboard also allows us to easily track employee hours and convert their hours into reports.

Cons

Not sure if it's shiftboard or our system, but once the employee hours are downloaded the excel spreadsheet often closes without warning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Music company, 501-1000 employees)

Shifts and rotas without the drama!

2019-07-30

Overall, we have found Shiftboard to be an incredibly good fit for our non-standard shift scheduling; online rotas are praised by our users for easy access when on-the-move, we find reporting through the exporting of CSV files useful, and it has allowed us to get rid of older overlapping systems that we previously used for shift tracking.

Pros

Adding information that lives in other systems to casual staff individual user profiles means we have been able to decommission several systems that have previously been used to handle staff shifts for our employees.

Cons

From a user’s perspective based on feedback we’ve had, the web-based UI isn’t the most intuitive or clean-looking – I'm not sure how it fares compared to competitor systems but it could do with updating to a more modern look which would improve usability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe R.

Shiftboard makes scheduling easy

2016-08-30

Most solutions in the scheduling space to not compare to Shiftboard on the ability to change time/location/uniform/client/event details all from your phone.

Pros

Straightforward -- Even though there are help FAQs and videos, they are not needed, the interface is self explanatory.

Cons

A little cleaning up of the interface and some "right click" improvements would be welcome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ScheduleFlex

If you schedule people at different locations I would gladly recommend it.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great scheduling option for diverse teams

2018-02-19

Pros

Ability to allow various levels of team management and scheduling.

Cons

Reports are somewhat lacking, system admin audit and reporting is lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christa M.

I use the program to manage hundreds of employees

2017-10-17

The catalog of all of the past and present employees. There are many people over the 12 years of my management that I have lost track of but this tool helps to jog my memory and helps my team keep track of why or why not we want to have them back.

Pros

I like the ability to look up my employees easily, check their teams and the profile piece is very thorough.

Cons

**When I can't copy and paste a name in the search field.** When I make a mistake in the name and have to delete it and the search field kicks me out and I have to click on it again to type in the name. This doesn't seem like a big problem, but when you are dealing with hundreds of people, it is an annoyance on the regular.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather S.

Great software. Very versatile!

2018-02-14

Easy tracking, broadcasting, reporting, and sign ups.

Pros

Customer Service is great to work with and quickly answers questions and concerns.

Cons

There are reports that would be helpful but after mentioning almost every other month for the past year they are on the road map.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meagan M.

So robust, so unorganized

2018-07-11

Pros

Shiftboard has everything we ever needed in WFM. the demand planner was the make or break for us as we are a contractor-remote-based workforce and volume/staffing needs change by the hour and by the day. incredibly detailed employee profiles, teams, locations, about 17 different ways to create shifts and fairly robust reports, plus a clockin/clockout functionality and mobile site

Cons

it's not a clear UI and sadly not very intutitive. you'll eventually find what you need as, like i said, the tool is very robust, just that many tasks take way more clicks and navigation than one would expect or deem necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bette L.

Features/recommend SB

2009-07-08

As a nonprofit organization we find SB to be most suitable for the scheduling of volunteers, doing exactly what it is designed to do.

Pros

creating/scheduling shifts ease of updating files/records automated reminders/welcomes/etc.

Cons

more versatile reports for tracking hours

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Josh A.

Have been using for 2 years and love the flexibility

2017-10-13

The online schedule with email reminders.

Pros

I also like the flexibility of allowing employees access to their schedules

Cons

Wish the time clock feature would be better.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie S.

Shiftboard's scheduling functionality is reliable and easy to use overall.

2017-10-16

Pros

The self service scheduling aspect has been great for our needs.

Cons

Would like to improve the functionality of the app to make it more user friendly for our management team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 11-50 employees)

Shiftboard is a powerful, albeit clunky, tool for scheduling staff and volunteers

2019-02-06

While it definitely accomplished all the tasks we needed, the interface is dated and there are better tools available for less money.

Pros

Feature highlights include: - Bulk adding tools allow managers to work with large groups of staff at once if need be - Flexible reporting tools that allow you to easily manipulate data (their reports are the feature I miss most) - Customer service team is receptive to changes and helpful in troubleshooting issues - Shift swapping and empty shift features allows staff to easily manage their own schedules

Cons

- Price point is a good bit higher than competing systems - Steep learning curve for new users - easy to be overwhelmed by features and a crowded dashboard - Can be slow and/or cumbersome to accomplish repetitive tasks

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly C.

Shift board has made my scheduling easier to view and plan for.

2017-10-12

The fact that I can bulk assign jobs and shifts is extremely easy.

Pros

That makes creating shift very easy to do.

Cons

That my full time employee cannot access shift board to see upcoming shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
angela m.

Shiftboard review

2018-12-12

Pros

I love Shiftboard's employee management and scheduling tools, and it's ease of use.

Cons

I have no negative comments about Shiftboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mia D.

Overall, I have enjoyed using Shiftboard and it has made my job easier.

2017-10-16

Pros

I like that you can use shiftboard on your phone and the employees seem to really like that feature.

Cons

I dislike not being able to change breaks in a mass change and that there are no tutorials on how to use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kristina K.

Pleasure to use.

2017-10-12

Pros

We use it daily for our employees and even the ones that struggle with computers are able to use Shiftboard.

Cons

At the moment I like the financial report the least because of the overtime structure that doesn't capture the daily overtime according to the provincial rules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lydia S.

Love our Shiftboard!!

2016-11-09

I love the 'real person' customer service the most.

Pros

I recommend it all the time.

Cons

I have had challenges getting around the reports, but the problem is me, not the report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering ScheduleFlex

The ease of usage is a real plus. I have volunteers who are not very computer savvy who still manage to find their way around it with few issues.

Source: Capterra
Helpful?   Yes   No
Read more
Diane W.

Manage your volunteers with Shiftboard!

2016-11-30

The email blast feature is a great tool we use very often and is easy and quick to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ginnie F.

After learning the available features and how to navigate, it is very helpful and useful.

2017-10-12

Pros

Many useful features, keeping track of schedules, timecards for payroll purposes, budgeting reports.

Cons

The graphics are not very intuitive, sometimes there is a link to click on, but it is not obvious unless it is known beforehand....such as the line to "entering timecards without shift", it is not obvious that we can click on it to get to the form to enter the timecards. The colors are a bit bland making it difficult to see. No contrasting colors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Chris E.

Fantastic Software!

2017-10-12

Pros

I like the various search perimeters for report running.

Cons

The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CLEOLA J.

PLEASANT

2017-11-05

OPPORTUNITY TO TEAM BOND AND ASSIST OTHERS

Pros

EASY, KEEPING UP WITH STATUS AND AVAILABILITY, PRACTICAL USE AND PLANNING MAKES FOR EFFICIENT TIME MANAGEMENT

Cons

SLOW, BUT EFFECTIVE, FOUND IT USEFUL, AND PROVIDES OPTIONS AND RESOLUTION OF ISSUES OF POSSIBLE COMMITMENT BUT IS NOT ALWAYS THAT FLEXIBLE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terrie R.

Shiftboard is pretty straight forward and easy to use.

2017-10-17

Pros

The ability to export your schedule in any existing calendar and printing are a plus.

Cons

The interface seems a little to "bare bones" in the calendar view.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Music company, 201-500 employees)

Online rotas made easy

2018-04-16

Allows us to easily rota 500+ staff members

Pros

The software is simple and easy to use, particularly for the end users who'll probably appreciate this more than the management who need to implement it.

Cons

The reporting can be a little clunky and that's really the only thing that lets this down.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley D.

Decent Functionality

2018-11-19

The tech support is friendly and fast but doesn’t always have a definitive answer for you. The mobile app turned out to be a great bonus though I wish it had more of the features available for the desktop version.

Pros

This is the only scheduling software I’ve found that lets employees opt into a shift instead of filling out their availability every week.

Cons

The biggest issues I find is that you can’t export your sign up lists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 11-50 employees)

Shiftboard transformed our organization's personnel scheduling system!

2017-10-20

Ease of scheduling staff, ease of signing up for shifts by employees, organization of shift calendar that is accessible to all employees

Pros

Prior to the adoption of Shiftboard for our organization, we used pen and paper to have over 100 employees sign up for various shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather G.

ScheduleFlex helps make scheduling easier...once you learn how to use it!

2020-09-22

It makes it easy to communicate schedule updates. The mobile interface could be better since so many users access via phone or tablet but it isn't a dealbreaker.

Pros

You can also easily access the information on different platforms so it can be communicated quickly.

Cons

Overtime and holiday tracking are not automatic which would also be very helpful.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more