Shiftboard Features List

Shiftboard

Employee scheduling & workforce management software

4.44/5 (189 reviews)

Shiftboard Feature Summary

  • Single Sign-On (SSO)
  • File uploads
  • Team documents
  • Email-to-SMS alerts
  • Customizable branding
  • Availability tools
  • Maps and locations
  • Event and project tracking
  • Timeclock/timesheet
  • Job board
  • Custom scheduling fields
  • Applicant & onboarding workflow tools
  • Auto-scheduling
  • Automated shift reminders
  • Web registration forms
  • Ad hoc reporting
  • Advanced profile tracking
  • Account score/ranking
  • Tradeboard
  • Client tracking
  • Department tracking
  • Shift color-coding
  • Group messaging
  • Automated shift confirmations
  • Time-stamped manager notes
  • Finance & payroll tools
  • Applicant Tracking

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (290 other apps)
Activity Dashboard (205 other apps)
Applicant Tracking (171 other apps)
Automatic Notifications (214 other apps)
Automatic Reminders (141 other apps)
Customizable Branding (151 other apps)
Customizable Reporting (164 other apps)
Data Import/Export (150 other apps)
Employee Database (131 other apps)
Employee Management (207 other apps)
Employee Portal (143 other apps)
Employee Profile (127 other apps)
Employee Self Service (162 other apps)
Performance Management (126 other apps)
Real Time Reporting (127 other apps)
Recruiting Management (137 other apps)
Reporting & Statistics (185 other apps)
Third Party Integration (143 other apps)
Time & Attendance Tracking (136 other apps)
Time Off Requests (125 other apps)

Competitor Feature Comparison

360 Degree Feedback
API
Absence Management
Access Control
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Applicant Tracking
Applicant Workflow
Approval Process Control
Assignment Management
Attendance Management
Automated Scheduling
Automatic Notifications
Automatic Reminders
Availability Management
Budget Control
Budgeting
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Configurable Workflow
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Demand Planning
Document Management
Document Storage
Email Integration
Email Notifications
Employee Location Tracking
Employee Onboarding
Employee Profile
Employee Self Service
Employee Time Clock
Event Tracking
File Management
Filtered Views
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliance
HR Management
Incentive Programs
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Management
Labor Projection
Leave Tracking
Location Tracking
Message Board
Mobile Alerts
Monitoring
Multi-Location
Overtime Tracking
Payroll Integration
Performance Reports
Permission Management
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recruiting Management
Role-Based Permissions
SMS Integration
Secure Login
Sick Leave Tracking
Single Sign On
Spend Analysis
Status Reporting
Talent Acquisition
Template Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Tracking Features
Training Management
Vacation Tracking
Web Forms
Workflow Management
Learn moreCompare App
360 Degree Feedback
API
Absence Management
Access Control
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Applicant Tracking
Applicant Workflow
Approval Process Control
Assignment Management
Attendance Management
Automated Scheduling
Automatic Notifications
Automatic Reminders
Availability Management
Budget Control
Budgeting
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Configurable Workflow
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Demand Planning
Document Management
Document Storage
Email Integration
Email Notifications
Employee Location Tracking
Employee Onboarding
Employee Profile
Employee Self Service
Employee Time Clock
Event Tracking
File Management
Filtered Views
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliance
HR Management
Incentive Programs
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Management
Labor Projection
Leave Tracking
Location Tracking
Message Board
Mobile Alerts
Monitoring
Multi-Location
Overtime Tracking
Payroll Integration
Performance Reports
Permission Management
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recruiting Management
Role-Based Permissions
SMS Integration
Secure Login
Sick Leave Tracking
Single Sign On
Spend Analysis
Status Reporting
Talent Acquisition
Template Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Tracking Features
Training Management
Vacation Tracking
Web Forms
Workflow Management
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360 Degree Feedback
API
Absence Management
Access Control
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Applicant Tracking
Applicant Workflow
Approval Process Control
Assignment Management
Attendance Management
Automated Scheduling
Automatic Notifications
Automatic Reminders
Availability Management
Budget Control
Budgeting
Certification Tracking
Charting
Clock In / Out
Communication Management
Compensation Management
Configurable Workflow
Custom Fields
Custom Forms
Customer Database
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Demand Planning
Document Management
Document Storage
Email Integration
Email Notifications
Employee Location Tracking
Employee Onboarding
Employee Profile
Employee Self Service
Employee Time Clock
Event Tracking
File Management
Filtered Views
Forecasting
GPS
Geographic Maps
Group Scheduling
HIPAA Compliance
HR Management
Incentive Programs
Job Application Management
Jobs Board
Labor Cost Reporting
Labor Management
Labor Projection
Leave Tracking
Location Tracking
Message Board
Mobile Alerts
Monitoring
Multi-Location
Overtime Tracking
Payroll Integration
Performance Reports
Permission Management
Project Tracking
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recruiting Management
Role-Based Permissions
SMS Integration
Secure Login
Sick Leave Tracking
Single Sign On
Spend Analysis
Status Reporting
Talent Acquisition
Template Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Tracking Features
Training Management
Vacation Tracking
Web Forms
Workflow Management
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Mobile apps

iOS App


97 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Shiftboard Feature Reviews

25 reviewers had the following to say about Shiftboard's features:

Shawn OBrian

We use it to do payroll for part time staff, its easy for both staff and HR to use

2017-10-12

tracking hours for part time staffers.

Pros

Shiftboard also allows us to easily track employee hours and convert their hours into reports.

Cons

Not sure if it's shiftboard or our system, but once the employee hours are downloaded the excel spreadsheet often closes without warning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly Caloura

Shift board has made my scheduling easier to view and plan for.

2017-10-12

The fact that I can bulk assign jobs and shifts is extremely easy.

Pros

That makes creating shift very easy to do.

Cons

I would like to see a feature that could let full time employees see what they are working

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Schafer

Shiftboard's scheduling functionality is reliable and easy to use overall.

2017-10-16

Pros

The self service scheduling aspect has been great for our needs.

Cons

The ability to automatically email our clients (coordinators) when their shifts are filled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Christa McDiarmid

I use the program to manage hundreds of employees

2017-10-17

The catalog of all of the past and present employees. There are many people over the 12 years of my management that I have lost track of but this tool helps to jog my memory and helps my team keep track of why or why not we want to have them back.

Pros

I like the ability to look up my employees easily, check their teams and the profile piece is very thorough.

Cons

**When I can't copy and paste a name in the search field.** When I make a mistake in the name and have to delete it and the search field kicks me out and I have to click on it again to type in the name. This doesn't seem like a big problem, but when you are dealing with hundreds of people, it is an annoyance on the regular.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Alger

Have been using for 2 years and love the flexibility

2017-10-13

The online schedule with email reminders.

Pros

I also like the flexibility of allowing employees access to their schedules

Cons

Wish the time clock feature would be better.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Harry Mandris

As an employee, it's easy to find what shifts I am assigned to.

2018-02-20

easy

Pros

And asking for time off works easily as well.

Cons

Hard to figure out all the different user setting. And I have to reset all the filters when logged out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Holley

Easy to use!

2017-10-12

Seeing my work schedule

Pros

It is helpful to use when requesting time off.

Cons

I would like to be able to go back and see times and be able to send request to my HR to fix times from the program if needed to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bette Lee

Features/recommend SB

2009-07-08

As a nonprofit organization we find SB to be most suitable for the scheduling of volunteers, doing exactly what it is designed to do.

Pros

creating/scheduling shifts ease of updating files/records automated reminders/welcomes/etc.

Cons

more versatile reports for tracking hours

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Meagan McKinnon

So robust, so unorganized

2018-07-11

Pros

Shiftboard has everything we ever needed in WFM. the demand planner was the make or break for us as we are a contractor-remote-based workforce and volume/staffing needs change by the hour and by the day. incredibly detailed employee profiles, teams, locations, about 17 different ways to create shifts and fairly robust reports, plus a clockin/clockout functionality and mobile site

Cons

it's not a clear UI (although they're working on that atm, in beta and user testing). many tasks take way more clicks and navigation than one would expect or deem necessary

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Riescher

Shiftboard makes scheduling easy

2016-08-30

Most solutions in the scheduling space to not compare to Shiftboard on the ability to change time/location/uniform/client/event details all from your phone.

Pros

Straightforward -- Even though there are help FAQs and videos, they are not needed, the interface is self explanatory.

Cons

A little cleaning up of the interface and some "right click" improvements would be welcome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Shiftboard

If you schedule people at different locations I would gladly recommend it.

Source: Capterra
Helpful?   Yes   No
Read more
Mia Dehnert

Overall, I have enjoyed using Shiftboard and it has made my job easier.

2017-10-16

Pros

I like that you can use shiftboard on your phone and the employees seem to really like that feature.

Cons

I dislike not being able to change breaks in a mass change and that there are no tutorials on how to use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Heather Suhor

Great software. Very versatile!

2018-02-14

Easy tracking, broadcasting, reporting, and sign ups.

Pros

Customer Service is great to work with and quickly answers questions and concerns.

Cons

There are reports that would be helpful but after mentioning almost every other month for the past year they are on the road map.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristina Koumaneeva

Pleasure to use.

2017-10-12

Pros

We use it daily for our employees and even the ones that struggle with computers are able to use Shiftboard.

Cons

At the moment I like the financial report the least because of the overtime structure that doesn't capture the daily overtime according to the provincial rules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ariel Fielding

Makes scheduling volunteers much easier

2016-11-08

I'd used shiftboard as a volunteer at a film festival, and was pleased to be able to use it again as a supervisor when I moved to another festival. It makes everything go much more smoothly, since the alternative is a humble spreadsheet -- ok, but not nearly as useful as Shiftboard.

Pros

Makes scheduling easy.

Cons

When you're a once-a-year employee or volunteer, you don't necessarily have the time to get up to speed every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chet Pope

Keep on looking

2018-04-11

Pros

Some other nice features are that people can trade shifts and request time off right through the software without having to have a lot of administrative support.

Cons

Also, there isn't anywhere where you can set a threshold for time off to automatically approve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cathy Nichols

Shiftboard is a basic scheduling tool that works well for our needs!

2017-10-16

Pros

Has capability to notify employees of assigned shifts via email and text.

Cons

Employees state they do not receive emails and texts for every notification. They sometimes get and email but not a text or text but no email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great scheduling option for diverse teams

2018-02-19

Pros

Ability to allow various levels of team management and scheduling.

Cons

Reports are somewhat lacking, system admin audit and reporting is lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 11-50 employees)

Shiftboard transformed our organization's personnel scheduling system!

2017-10-20

Ease of scheduling staff, ease of signing up for shifts by employees, organization of shift calendar that is accessible to all employees

Pros

Prior to the adoption of Shiftboard for our organization, we used pen and paper to have over 100 employees sign up for various shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Letty Gomez

Shift Board is a great program for shifts. The ease to access, change and add are very user-friendly

2017-10-16

Pros

Figuring out the different reports and how to's is significantly easy.

Cons

It would be nice to be able to breakdown shifts into smaller slots automatically when returned to available status to facilitate the pick-up of the same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brenda Morris

I truly enjoy the software. It makes the self-scheduling process very easy.

2017-10-16

I am able to schedule myself and view my schedule on the go.

Pros

If an employee modifies their schedule you can see it in real time (after updating.)

Cons

I would prefer having an option to remove some of the departments while I am scheduling myself for my department. It would simplify the process and speed it up for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lydia Stoner

Love our Shiftboard!!

2016-11-09

I love the 'real person' customer service the most.

Pros

I recommend it all the time.

Cons

I have had challenges getting around the reports, but the problem is me, not the report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Shiftboard

The ease of usage is a real plus. I have volunteers who are not very computer savvy who still manage to find their way around it with few issues.

Source: Capterra
Helpful?   Yes   No
Read more
Steven Behnke

A great value, an irreplaceable tool for our organization.

2018-02-14

It really organizes our musicians extremely well, we have very little confusion now.

Pros

This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier.

Cons

I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Kyle

My employer made this available to us to schedule our "teams" to work events.

2017-10-16

Pros

It's easy to post an event, assign those who have signed up.

Cons

When I send out a broadcast, most of the time I check the box to have it sent to only unassigned employees. It sends it to all my ushers which confuses those that have already been assigned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
M M. Read

Decent

2017-10-16

We are kind of stuck with it because our employees are all learning to use it but we still have to do a lot more communication with them because SB is not user friendly.

Pros

It eventually does what we need it to do.

Cons

To cater it to our needs we have to keep creating different teams or groups and it takes a lot of time since we have 300 employees that all fit into several different groups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
CLEOLA JONES

PLEASANT

2017-11-05

OPPORTUNITY TO TEAM BOND AND ASSIST OTHERS

Pros

EASY, KEEPING UP WITH STATUS AND AVAILABILITY, PRACTICAL USE AND PLANNING MAKES FOR EFFICIENT TIME MANAGEMENT

Cons

SLOW, BUT EFFECTIVE, FOUND IT USEFUL, AND PROVIDES OPTIONS AND RESOLUTION OF ISSUES OF POSSIBLE COMMITMENT BUT IS NOT ALWAYS THAT FLEXIBLE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more