ScheduleFlex Reviews - Page 3

Many useful features, keeping track of schedules, timecards for payroll purposes, budgeting reports.

The graphics are not very intuitive, sometimes there is a link to click on, but it is not obvious unless it is known beforehand....such as the line to "entering timecards without shift", it is not obvious that we can click on it to get to the form to enter the timecards. The colors are a bit bland making it difficult to see. No contrasting colors.

It's easy to post an event, assign those who have signed up. Sending out a broadcast is helpful. Just one problem, see below

It's difficult to remove someone from the event. I have a hard time editing things that have been already posted. When I send out a broadcast, most of the time I check the box to have it sent to only unassigned employees. It sends it to all my ushers which confuses those that have already been assigned.

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Makes scheduling easy.

Takes a little practice to use it effectively. When you're a once-a-year employee or volunteer, you don't necessarily have the time to get up to speed every time. I would love to see ongoing improvements to user friendliness.

Convenient way to capture events each week in advance for scheduling. The ability to uncommit online helps with the dynamics of scheduling.

You can't see the games taken by others, so you don't know if a photographer has taken the game or if was never populated database in the first place.

Ability to allow various levels of team management and scheduling. QR code clock in is useful, and timekeeping has team by team flexibility.

Reports are somewhat lacking, system admin audit and reporting is lacking. No way to actually set a user's password, so if they are not receiving email from system, cannot just set the password or troubleshoot if email is being sent (system audit capability).

It is easy to see what staff are working and where. It has been very helpful to fill shifts at the group homes. There is a lot of information and we can better track staffing and make our schedules.

Managers need multiple training's for all the features on Shiftboard. It is still a learning process.

I like how easy it is to use and its easy to teach other how to use it as well. I teach new users each week how to use shift board.

I would suggest adding a running timer to either the top right or left side of the screen, that way we dont have to stop scheduling to see how many hours we have confirmed. With a running timer it would just showyou that you have already scheduled 30 hours. Just an idea.

Most all of it. Scheduling and posting shifts is simple and easy to do. It is easy to access from anywhere and can be accessed on mobile devices. It is easy to create multiple duplicate shifts as well as set up RSVP's for an event.

Manager need to be able to check in members for shifts on a mobile device. The mobile app needs more features.

It's cheap.

Complicated. Learning curve is steep and I am well versed in PHP script, Joomla, Wordpress and other database software. Cannot effectively staff a large business with 30 minutes of training. Poor customer service and return policy.

Hi Jeff ¿ Thank you for your message. We regret the difficulties you experienced and that the system workarounds we provided did not support the overtime prevention process, as you would have expected. Our billing department has confirmed that you did receive a full refund, as it is never our intention to misrepresent the capabilities of our product. We greatly appreciated the opportunity to work with you and hope that as our product evolves we might be able to better support you in the future. Please reach out if there is anything else we can do. Thank you.

It is very user friendly. Love how you can break down everything by month and just day the best. Also, how if you forget to mark down a date you can go back and it still there to mark on your personal calendar

it was little hard to figure out all the filters and how to use them at first. Just wish you could do more then one filter at a time.

I like that I can go into the program and pick the days and hours I want to work and submit and it is done.

I think it would be better if I can click the entire month on the calender at one time, instead of week by week.

The week by week view and that you can email through it. That makes creating shift very easy to do.

That my full time employee cannot access shift board to see upcoming shifts. I would like to see a feature that could let full time employees see what they are working

I find that this system is very easy to use. It did not take long to learn and the users also find it easy to use.

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It is so easy to navigate and use this software. As a user I am able to sign up, sign in and message if needed for shifts (I can also accurately see my hours worked).

I have yet to have a problem with using this software so I have no cons to give.

Ease of use Helpful staff and many features too numerous to list. Have used other similar sites and this is by far the best. Kudos to you

Have some difficulty logging off but overall excellent. I have visited this site many times in the past three years and always had had a good experience.

A very easy and reliable tool to use for scheduling.

It has its up and downs with errors and glitches.

Very useful tool Makes my work easier Helps with finding coverage and filling shifts. Easier to communicate and work with relief.

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The ease of use.. it's self explanatory.. There are several ways to view the calendar, and have a number of options to sort.

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Ease to use and good customer support. Instructors like how they sign up for classes, what is available and the flexibility.

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The ease of using it

I have no cons

Shiftboard has everything we ever needed in WFM. the demand planner was the make or break for us as we are a contractor-remote-based workforce and volume/staffing needs change by the hour and by the day. incredibly detailed employee profiles, teams, locations, about 17 different ways to create shifts and fairly robust reports, plus a clockin/clockout functionality and mobile site

it's not a clear UI and sadly not very intutitive. you'll eventually find what you need as, like i said, the tool is very robust, just that many tasks take way more clicks and navigation than one would expect or deem necessary.

The flow and simplicity to use makes it easy to use. Shiftboard also allows us to easily track employee hours and convert their hours into reports.

Not sure if it's shiftboard or our system, but once the employee hours are downloaded the excel spreadsheet often closes without warning.