Humanity (ShiftPlanning) Features List

Humanity (ShiftPlanning) Reviews

Humanity (ShiftPlanning)

Employee scheduling & workforce management

4.32/5 (193 reviews)
5,792     7,649

Humanity (ShiftPlanning) Feature Summary

  • 24/7 access online for both Schedulers & Employees
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • iOS, Android & Blackberry Apps available for free download
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Employee Vacation Scheduling & Shift Trading
  • Payroll Integration with 3rd party payroll providers
  • Employee Shift Reminders via e-mail & SMS text message
  • Perfect for Multiple Locations and Departments
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Staff Training & HR Document Management
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Real Time Updates to Schedules, Documents & Reports
  • Centralized File Sharing & Staff Communication
  • Free Account Setup & Free Training (we want to help!)

HR & Employee Management Feature Comparison

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Customizable Reporting (161 other apps)
Data Import/Export (147 other apps)
Employee Database (128 other apps)
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Employee Portal (141 other apps)
Employee Profile (124 other apps)
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Real Time Reporting (121 other apps)
Recruiting Management (134 other apps)
Reporting & Statistics (172 other apps)
Third Party Integration (141 other apps)
Time & Attendance Tracking (135 other apps)
Time Off Requests (122 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


201 reviews

See all iOS Apps

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Humanity (ShiftPlanning) Feature Reviews

25 reviewers had the following to say about Humanity (ShiftPlanning)'s features:

Janice Deckers

Humanity Shift and Employee management

2017-04-21

It sure helped us keep staff on track timewise and all.

Pros

Shift management, employee management, time clock management, payroll and employee reporting, etc.

Cons

can be sometimes confusing in steps to get to the end needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Humanity (ShiftPlanning)

needs more HR and PR functions incorporated to make it one-stop-for-all.

Source: Capterra
Helpful?   Yes   No
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Céline PONCET

Easy to use and time saving

2017-05-03

Pros

Great user interface, messaging and notification between employees, iOs application for employees...

Cons

It lacks planning functionality to comply with French regulations (Day off, illness, breaks)...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Pharmaceuticals company, 51-200 employees)
Verified Reviewer

Easy to use, Helpful

2016-08-09

ShiftPlanning is incredibly helpful for payroll, staff database, organization location, and common messaging.

Pros

Easy edits, good connections for payroll.

Cons

Harder for employee use than HR management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Humanity (ShiftPlanning)

VERY good choice, use it.

Source: GetApp
Helpful?   Yes   No
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hrpro

A very good solution

2013-03-18

I love the way it automatically sends out notifications to my employees when a schedule is published.

Pros

Ease of use, flexibility on the scheduling, custom rules and settings - export to payroll.

Cons

Time clock interface could be better.

Source: GetApp
5 of 8 people found this review helpful
Helpful?   Yes   No
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Samantha Figley

Functionality is Poor

2018-04-19

Pros

There are multiple reports you can pull to verify time entries.

Cons

The steps you have to go through to fix an employees time is ridiculous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Ryan Peters

Verified Reviewer

ShiftPlanning is a MUST-HAVE application for managing employee schedules!

2014-08-13

We employee 50+ student employees who work while they attend classes full-time.

Pros

Automatically assigns shifts to employees based on their availability.

Source: GetApp
6 of 7 people found this review helpful
Helpful?   Yes   No
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Mark Fitzgerald

We use this to seamlessly manage shifts for 60 part time employees

2017-11-27

We have 60 part time employees that fulfill a dozen different roles.

Pros

This tool allowed us to move to the next level in supporting and scheduling student employees. We were using another tool and it was fine, this one gave more flexibility and far better reporting.

Cons

We have run into a couple of problems over the past several months with reports. Support has been very good in identifying and fixing those reports quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anthony Cordo, CMP, CTA

Verified Reviewer

ShiftPlanning Gets the Job Done and More

2014-08-19

I've used ShiftPlanning for two years to manage the schedules of our employees, timecards, and employee information.

Pros

Many features - open shifts, training module, time cards, great reporting and more.

Source: GetApp
2 of 5 people found this review helpful
Helpful?   Yes   No
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David Therault

The most ideal service I've found for companies working with contractors rather than employees

2017-04-17

My contractors like the interface and importantly, say that it makes it's notification system helpful as well.

Pros

Robust features closely match my needs for a comprehensive, one-stop service.

Cons

I have to manually merge WU and custom reports (shifts scheduled) for each employee, which is very time-consumming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Humanity (ShiftPlanning)

Thanks.

Source: Capterra
Helpful?   Yes   No
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Anonymous
Help Desk Manager (Hospital & Health Care company, 1001-5000 employees)
Verified Reviewer

Using trial version of ShiftPlanning and am very impressed

2016-07-05

ShiftPlanning was able to import my current schedule from an Excel document.

Pros

Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software.

Cons

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Humanity (ShiftPlanning)

Be sure you do a fully operable trial version of any software you are considering. Ask any/all questions during the trial (before buying). Be sure all of you questions are answered.

Source: GetApp
Helpful?   Yes   No
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Jonathan Leal

Good software for time clock

2017-04-16

The only thing I really would like to see different is a more customizable way to track vacation & sick time, for a pre-set bank that is customizable for each worker.

Pros

Easy to use

Cons

Not much, just some more customization for vacation and sick time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Marie Polanco

Great Software

2017-04-18

It tracks all the employees time as well as request for time off.

Pros

It is easy for all the staff to understand and use.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Humanity (ShiftPlanning)

No

Source: Capterra
Helpful?   Yes   No
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Rachel Angulo

LOVE HUMANITY!

2017-04-17

Employees like the text reminders. prevents no-shows.

Pros

effiicient, user friendly, accurate, time saver

Cons

issue with 24 and 1 hour notifications.....took 4-5 weeks to solve problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Humanity (ShiftPlanning)

we would like to be able to invoice our league from the number of games worked at a higher rate than what we pay employees

Source: Capterra
Helpful?   Yes   No
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Amy Billings

Highly Recommend

2017-04-18

The program saves a ton of time and headache and has features that put accountability on the employees (scheduling time off, trading shifts, setting available days/hours).

Pros

ease of use, organized

Cons

employees continue to have issues with full functionality on the mobile app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Ashlee Cervantes

Humanity is a terrific value!

2017-04-14

Overall Humanity offers the best "bang for your buck". I've researched all the competition and they far exceed others in the market. There is still room for improved and enhanced functionality, I have hope they will dominate in the next few years.

Pros

Complete control for updating user preferences and passwords is a great feature!

Cons

For example, employee time cards are difficult to use - it would be great if there were a multi step process where employees and supervisors can approve timesheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Humanity (ShiftPlanning)

It would be great if there were more frequent tutorials or webinars to learn more about all of the functionality available.

Source: Capterra
Helpful?   Yes   No
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Hillary Gale

Scheduling for employee shifts

2018-05-10

Pros

Allows employees to request off for PTO, clock in, schedule shifts and has a mobile application.

Cons

The greatest downside is the cost; it is definitely a more expensive scheduling software for just 20 employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Humanity (Shiftplanning)


Hi Hillary, thank you for your feedback, we appreciate it because it makes us better! As for the pricing, we understand your comment and we would like to explain that this minimum pricing is necessary in order to support our clients with the premium services we offer. While we provide constant product updates, we keep our pricing plans the same.

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Rebecca Adae

Humanity.com review

2017-04-20

It's better than the older Shiftplanning, particularly the functionality of the mobile app, but otherwise still quite clunky.

Pros

It's inexpensive and the mobile apps makes shift changes and reminders much more convenient.

Cons

Clunky. Customer support is inconsistent. Usually I have to wait several hours for a call back or chat response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Humanity (ShiftPlanning)

Demanding your logo placement on my university's website, as you did last spring as a condition of an educational discount, is uncalled for.

Source: Capterra
Helpful?   Yes   No
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Geoff Lapp

"Oh, The Humanity!" :0D

2017-04-17

Our retail food business has saved much scheduling time and effort since adopting the Humanity platform in 2016.

Pros

Scheduling and Communication capabilities

Cons

Not able to easily "track" employees (eg. sickness, FMLA absence, performance failures - unexcused absence from work, no shows, tardiness, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
D.L. Watson

Verified Reviewer

Easy to Use and Full of Features!

2014-08-14

My TV/Film Production company has been using Shiftplanning for 2+ years and being able to not only have time-track hours, but also schedule shifts, have pay-rates increase or decrease based on either location and or time of the day, ability to keep overtime in check, and integrate our favorite calender for event scheduling is a huge benefit for our company.

Pros

Great Support Loaded with Features Integrates Great iPhone / Android App Affordable Price

Cons

Not a Con, but certainly would be a great additional feature: Being able to assign tasks to individual employees and have hours tracked to those tasks.

Source: GetApp
1 of 3 people found this review helpful
Helpful?   Yes   No
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Genevieve Guerin

Gives managers like myself more time to do more productive work.

2016-12-02

The self-service for employees is great as this gets them to be a part of the work of scheduling by submitting their availability and day off requests. It definitely keeps us more organized.

Pros

Being able to see the operations as a whole, able to see all departments at once.

Cons

The reports aren't very great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Brian Ayala

My experience is the web version works fantastic. The mobile version needs a lot of work.

2017-10-11

Ease of use.

Pros

Clock management works fantastic.

Cons

The mobile app needs work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Randi Binion-Olson

Verified Reviewer

Time Sheets Made a Easy

2016-04-05

I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze.

Pros

Easy of use, excellent technical support and quick implementation.

Cons

Should have clock-in and out button on the dashboard page.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Richard Ordway

Make Today's date a stronger yellow color

2017-04-15

I took a master's course in human factors in design from a current NTSB investigator.

Pros

1) Power to add future schedules by using current ones. 2) Photo check in and photo check out feature. 3) Automatic emailing and messaging to employees of next shift. 4) Calculating out wages.

Cons

Makes it harder and harder to use. 3) High cost for a small business. 4) The Humanity phone app does more harm than good as it is designed now. Doesn't work. makes you waste valuable time, frustrating, buttons don't work, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering Humanity (ShiftPlanning)

Stop messing with Humanities' looks and go back to the original format from three years ago. When the employees or I am tired, Humanity becomes a nightmare to navigate from an admin point of view with unmarked icons, icons spread out all over the screen, Icons are just an almost invisible arrow, etc. You're messing with formally a good product and breaking it. STOP!!!!

Source: Capterra
Helpful?   Yes   No
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Jeff Waddell

Verified Reviewer

Great Time Saver!

2014-08-19

In just minutes I can review all employee hours and track where they clocked in and out.

Pros

Easy to use

Source: GetApp
2 of 4 people found this review helpful
Helpful?   Yes   No
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Jessica Hill

Humanity allows for simple shift managing needs, but prepare for a cluttered view

2018-06-11

Pros

Team shifts are easily managed in Humanity - adding and dropping shifts, reviewing time off requests, etc.

Cons

The dashboard view is cluttered with quite a few extras that aren't really needed in most cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more