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SimplyMerit

Cloud-based HR compensation management with insight analysis

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SimplyMerit Reviews

Reviews summary

Pros

Overall I have had a great experience and would recommend it over other tools I have used for its ease of use.

Michael G.

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The customer service of the SimplyMerit team is outstanding; they're so helpful and flexible with our needs.

Jennifer B.

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The team at SimplyMerit is incredibly responsive and helpful.

Lee Ann M.

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Cons

Lack of customization limits you to use the product as it is designed.

Steven A.

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Inability to make changes to individual employees without having to do an import. The initial setup was more challenging than originally thought when purchasing the product.

Elisabeth T.

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Overall rating

4.7

(19)

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19 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 10 months ago

Great experience with the product. I had it up and running within a day. Sent out to a hundred managers without training and all were able to use without an issue.

Pros

Ease of use and implementation. Very well designed with clean interface. Was up and running in days

Cons

Lack of customization limits you to use the product as it is designed. Most things are there but would be nice to have a little more flexibility

Vendor response

Thank you, Steve! We recently rolled out significant advancements in customization options and will schedule time with you to share as well as solicit additional feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplyMerit - Excellent Tool for Compensation/Merit Increase Management

Reviewed 7 months ago

Excellent - [SENSITIVE CONTENT HIDDEN] is fantastic. He understands how compensation/merit systems work and is a great resource when questions arise. He's very knowledgeable.

Pros

Ease of use and quick implementation time.

Cons

Great product and they always seem to be updating it. The only request I would have is that they make it to where information can be manually entered since right now, all must be uploaded. Uploading is great when you have a lot of information to get into the system at one time, but when you just have a quick change or addition here and there, the ability to get into the program and just quickly enter a change would make a HUGE difference.

Vendor response

Thank you, Melanie! We appreciate the feedback, and you'll be happy to know that your requested feature is in development right now and should be in testing this week!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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2020 Merit Increases

Reviewed 10 months ago

Overall the tool was such a time saver. Adjustments that took weeks to do in the past were resolved in minutes. Looking forward to learning the advances in the tool to implement those the next time we use Simply Merit.

Pros

Painless to load information into the tool. Extremely easy to navigate the tool as a manager to adjust merits amounts, review seeded metrics, and approve. Elimination of using spreadsheets and not having to always revise and send out new spreadsheets to managers was such a time saver. Ability to retrieve approvals in the matter of seconds was so instrumental in having the merit process run so smooth.

Cons

Not having delegates able to approve for executives was a bit of a challenge. Managers not being able to sign in due to email addresses with upper case alphabets was also a thorn.

Vendor response

Thank you, Joe, for taking time to provide your review of SimplyMerit. Ease of use is definitely a hallmark of our design.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software for Merit and Bonus process!

Reviewed a year ago
Pros

It was the best choice our compensation department ever made. We were struggling doing the Merit and Bonus process with spreadsheets, sending hundreds of emails. And SimplyMerit does it all and much more. Great customer service and helpdesk. It's easy to use from an administrator point-of-view and end-user as well. So many features that make your Merit and Bonus process easier and safe. We saved a lot of time on the approval process.

Cons

None. Every day I use the system I find a new applicability, a new feature that makes the process easier.

Vendor response

Thank you so much for the wonderful review, and being so insightful when we talk with you about your process. We really appreciate your input!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and quick implementation

Reviewed 10 months ago

Overall, my experience was positive. The process of implementing the system didn't take long at all. Our managers picked up on the process quickly and there was very little support needed from administrators.

Pros

The implementation process was quick and easy and was definitely better than the manual Excel spreadsheets we were using before for the merit increase process. I love that the workflow can be set and progress can be tracked. Once all merit/promotion decisions were completed, we were able to create a simple download file to import into our accounting system.

Cons

We were able to build out for some of our exceptions, but not all. We were not able to build an automated step process in for our attorneys, they had to be moved to the next step by changing the merit percentage. It wasn't a hard process, but it was something that was done by HR before the process was sent to managers for approval.

Vendor response

Thank you, Amy, for taking time to write such a great review.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplyMerit is end user friendly.

Reviewed 10 months ago

SimplyMerit has greatly improved the communication between our HRIS system and the annual adjustment of salary. Changes can be uploaded in mass, saving time and lowering the chance of data entry error. The changes are available instantly.

Pros

What I like most about SimplyMerit is how user friendly it is for the managers in our association. Features are presented in a logical and intuitive way for the end user. This allows the manager to think more about the reasons behind the suggested increase than about the technicality of how to enter it. It keeps the manager focused on the important parts of the decision.

Cons

There is room for improvement in the reports generated by the system. They would be improved by simplifying the format.

Vendor response

Thank you for your very positive feedback, Karen! We love working with you and your team as well as supporting the mission of the Alzheimer's Association.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CMS platform

Reviewed 10 months ago
Pros

Very user friendly and when I did have any issues I was able to call in and get an answer right away. Customized files depending on your HRIS platform made the implementation process a breeze.

Cons

There were some cosmetic things such as names or titles of certain data points that I would have liked to have the ability to change based off of what we were used to calling them at our company. But this is just nit-picking and can be easily solved by explaining to our employees what the titles mean.

Vendor response

Thank you for your very positive feedback! We have recently rolled out the ability to rename many of the display fields in SimplyMerit, so that should be very helpful for your next Comp cycle.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective and Efficient Tool for Compensation Management

Reviewed 10 months ago

This past cycle was our first process with SimplyMerit and overall, all users were extremely satisfied.

Pros

Moving from an excel spreadsheet, SimplyMerit captured the most important criteria in a simple way for the end user to identify compensation adjustments effectively and efficiently. During the buying phase, a key component for us was customer service and the team from SimplyMerit completely blew us away even before we agreed to sign. It felt like a partnership from the beginning and to add to that, they continued to be valued consultants throughout the process. Implementation was quick and easy!

Cons

As we enhance our process and look to utilize the tool, I would like to see the functionality enhance for compensation letters. As a small organization, there are changes made at the individual level that I would like to be able to capture in the tool vs doing outside of the system.

Vendor response

Thanks, Kellie! Much appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What are you waiting for?

Reviewed 2 years ago
Pros

Simply Merit streamlines the annual pay planning process like nothing I've ever seen. It's a better tool than those included in the big HCM platforms and it's much easier for everyone to use.

Cons

My only concern is that the reporting wasn't flexible enough for my funky organization structure. A small dark nugget that they are addressing.

Vendor response

We appreciate your feedback, and will continue to work with you to help provide the information you need. We value your input.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good product that will become really great with a little time and maturity

Reviewed 10 months ago

Overall, we were very pleased with the product and intend to use it again

Pros

Integration was incredibly easy. The manager end of the tool was very simple to learn. The ability to import the merit starting salary and the bonus starting salary as two different numbers was very useful.

Cons

Inability to make changes to individual employees without having to do an import. The initial setup was more challenging than originally thought when purchasing the product.

Vendor response

Thank you for your feedback, Elisabeth. Good news! We are roughly 50% complete with development on the ability to edit your employee data directly in the application. Look for this to hit SimplyMerit within the next two months.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredibly helpful software, focused on customer needs

Reviewed 2 years ago
Pros

It's focused on exactly what an HR professional needs for the annual merit process. It was incredibly quick and intuitive to set up, including uploading the initial data into the site, as well as downloading it afterward for further analysis. The approving managers liked the simple functionality; they were able to easily access, review, and approve merit recommendations for their team. The customer service of the SimplyMerit team is outstanding; they're so helpful and flexible with our needs!

Cons

Initially there wasn't a section for equity grants, just base and bonus. They're so flexible and forward-thinking, they're already working on building this, so we'll be able to use it for next year's process.

Vendor response

Thank you so much for the great review! We appreciate your valuable input on equity as well. The voice of the customer in action, fantastic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplyMerit is Simply the best

Reviewed 2 years ago

We were able to harmonize the merit process for 2000 employees in 49 states in a confidential manner.

Pros

Much easier to implement than most systems I have used. If you use excel, this is a piece of cake to use. Easy, confidential way to managers to manage merit/incentive payments and for administrators to manage from the total organization perspective. Letters and data reside in the system for easy transmittal to managers.

Cons

I like the tool. If I have a question I reach out to the team.

Vendor response

It's an honor to have you as a customer over the years. We look forward to continuing to help simplify your process, and appreciate also the time you took to do a Webinar with us last year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick to Configure

Reviewed 7 months ago

Overall we are extremely happy with Simply Merit. The customer support has been outstanding. Whenever we had a question or issue it was addressed immediately. Also, the team listens to customer needs and shares their development plan and updates.

Pros

The system is very easy to configure in short period of time. Unlike other system that take 3-6 months to configure and test Simply Merit can be configured in a matter of days.

Cons

Like any product there is always something you wish it could do. In our case it was around assigning delegates and the way we handle our internal annual bonus process. It has not negatively impacted how we use the system.

Vendor response

Thank you, Karen! We appreciate the opportunity to work with you and your team. We'll keep you updated on progress towards adding delegates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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More visibility for managers

Reviewed 7 months ago

The customer support is outstanding - much more high touch than you normally get with software.

Pros

Our goal in purchasing the software was to provide more visibility to managers without adding extra work and spreadsheets for the HR team. After rolling out SimplyMerit we got very positive feedback from our managers. We use Namely for our HRIS/Payroll and SimplyMerit works perfectly with that, so it made HR's job easier than the manual process we had before.

Cons

Overall the software is great, so no complaints.

Vendor response

Thank you, Jen! Namely has been an outstanding partner, and we're proud of the implementation speed that we can achieve with our data connector.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Merit Planning Tool

Reviewed 2 years ago

Overall I have had a great experience and would recommend it over other tools I have used for its ease of use .

Pros

I like how easy it is to set up and edit with the side navigation panel.

Cons

The budget planning would be more helpful with a choice of dollar and/or %

Vendor response

Thank you for the great review and suggestion! We have it in our work plan and will let you know when we're ready to roll out a change. We appreciate collaborating with you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplyMerit - great value for small businesses

Reviewed 10 months ago

The team at SimplyMerit is incredibly responsive and helpful. They were quick to address all of my questions and/or concerns and invested time walking me through how to do something within the app, problem-solving if data didn't reconcile or custom building a solution that worked for my business. Their customer service is absolutely excellent in my opinion.

Pros

I liked the visual salary ranges so managers can make informed decisions around the use of market equity dollars. I also liked the customizable compensation letters. I also liked that you can do compensation planning for both salary and bonus.

Cons

I found making changes to the data to be a bit labor intensive in that you have to upload an excel worksheet each time you find an error or just need to refresh the information.

Vendor response

Thank you for your review, Lee Ann! Always a pleasure to work with you. Good news! We are in development with adding the ability to edit your employee data directly in SimplyMerit. So, no more uploads to apply fixes. This should be ready early this fall.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Happy with Simply Merit

Reviewed 7 months ago

I have had a very positive experience with SimplyMerit. The software is really great and the customer service and product support is beyond compare.

Pros

Customer Support and ease of use. The software is very intuitive.

Cons

There really are very few down sides that I can see

Vendor response

We very much appreciate the great review and have enjoyed working with you and your team over the years!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Results

Reviewed 2 years ago
Pros

This was the first true merit/calibration tool our company has ever used. It was amazing to see how quickly our employees picked up the tool and used it. Change management is hard enough as it is, so having a tool that made things -- ahem -- simple made a world of difference for us as administrators.

Cons

I wish we could find more ways to use this!

Vendor response

Thank you for your wonderful review! We appreciate and value our customers, and are glad to hear we were able to help simplify your process and make it easier for everyone. Hope our recent conversation will continue to spur additional creative ideas. Have a great 2019 and look forward to seeing you again soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New to Simply Merit

Reviewed 6 months ago

Customer service was great. [SENSITIVE CONTENT HIDDEN] was easy to work with and always willing to accommodate our unique requests during implementation.

Pros

The software has the ability to adjust comp quickly and easily and also create comp letters automatically.

Cons

There is no ability to freeze the employee name when using the scrolling feature. A little thing but would be great to fix.

Vendor response

Thank you for the great feedback!

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