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SkillSurvey

Recruitment and talent acquisition cloud-based software

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SkillSurvey Reviews

Reviews summary

Pros

Excellent benefits have been realized in our firm since implementation - this is the third organization that has utilized SkillSurvey that I have worked at and I am a huge fan.

Mark O.

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The software is very user friendly, ease to access and use. I being an admin, feel that its super easy to navigate around the tool and locate what I need ( mostly user administration ).

Darshan S.

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Very positive and definitely recommend. When system goes down their is very good customer service and it now integrates with our ATS Greenhouse.

Pamela Z.

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Cons

Candidates and references are very confused by the use of the word "Reference" - vs. "pre-employment assessment" Suggest removing the word REFERENCE from SkillSurvey.

Eden B.

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Many of the applications received from references were not people with skill sets that we are looking for. Hard to control that though.

Tom A.

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Won't completely replace contacting references. Sometimes references will leave feedback that needs additional explanation, which is next to impossible to get given the anonymity for references.

Ryan W.

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Overall rating

4.7

(72)

5

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1

49

21

2

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97%
positive reviews
100%
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72 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Reference System

Reviewed 3 years ago
Pros

What I like most about this software is the way the reference report shows the data collected by the references. I like the graphs and the anonymity of the data.

Cons

No complaints here- I'm very happy with the functionality of this product and the ease of setting up candidates and finalizing data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SkillSurvey is Amazing

Reviewed a year ago

We have seen an overall improvement with positions that use SkillSurvey. The reference process take literally 24 hours to complete sometimes sooner at worst 48 hours.

Pros

The software is easy to use and implement. To start the reference process you need to just enter a candidate name, select a title that best matches your position and hit the send button. What comes back is amazing. We have caught candidates lying about their references, we have gotten honest feedback that we would have never gotten with the traditional phone call and the rating system really helps us.

Cons

Sometimes it can be hard to find the right position to match yours and you have to go generic. Would be great if it were easier to add more questions to some positions that we use more frequently.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend6/10

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Review of Skillsurvey

Reviewed a year ago

It's pretty good since it's email generated

Pros

Ease of use--it is email generated which makes reference checking easy for the reference provider and our company

Cons

Hiring manager's can't view results before finalizing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SkillSurvey Review

Reviewed a year ago

I love this tool and use it for every hire

Pros

The ease of use and detailed feedback. The tool saves me SO MUCH time and the feedback I receive is very detailed.

Cons

The ratings can sometimes be confusing to a new user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SkillSurvey transformed the reference check process for us.

Reviewed a year ago

Skill survey has been great. We now conduct reference checks at a much higher rate than we did before (nearly 100%). It's a critical part of our hiring process for managers, servers and bartenders and I can't imaging operating without it. Fun fact, we actually caught a manager who was providing fraudulent references by reviewing the IP addresses. I was very thankful for that feature at the time.

Pros

1. Skill survey makes it easy to conduct reference checks. Before we had it, we did this by phone. We probably only completed checks about 25% of the time and they were awkward to conduct. 2. I love the fact that there is a percentile score for performance. This makes it easy to see how candidates stack up against industry specific data. 3. I love the strengths and weaknesses section. This is one of the most valuable sections for us. Not only is it helpful in making a decision to hire, I've often come back to these before writing annual performance reviews. 4. I really love how easy it is to execute the process. One email address and a few clicks and the whole process basically unfolds which is amazing.

Cons

One wish would be for the system to solicit more written commentary from the reference providers. I can understand that this would create a larger barrier for participation, and I'm not dissatisfied in what we currently receive, but more specific detail is always better. Maybe 1 written section per evaluation category? In addition, I filled out a review on a competing reference check for one of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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References with ease

Reviewed 2 years ago

Skill Survey staff are wonderful and have conducted numerous trainings for our human resources department

Pros

I have been using Skill Survey for almost 3 years. Skill Survey makes it easy for high volume recruiters to conduct reference checks. It is very simple to use. To create a candidate you input their name, email, phone , position and then select the best survey to send off the position title. Skill Survey takes care of the rest. They will send the candidate notification via email or text. Once the candidate...

Cons

I really so not have any cons. I love using Skill Survey

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to Use Tool

Reviewed a year ago

Having a small HR staff the time we're able to dedicate to reference checking was limited. This product allows us to receive better feedback more quickly. It hasn't completely replaced making an old fashioned phone call but it has cut down on the need to do so every time.

Pros

Given that the references individual responses are not linked back to them personally I've found that I usually receive more candid responses. As silly as it sounds, I've avoided potentially bad hires based on feedback from candidate's hand picked references through this system. As a small HR department it's difficult to invest a ton of time calling references, waiting on call backs, playing phone...

Cons

Won't completely replace contacting references. Sometimes references will leave feedback that needs additional explanation, which is next to impossible to get given the anonymity for references. Some references have become offended, though very few, that the system "pesters" them or are upset at the simple fact that we're asking them to fill out a survey rather than calling them - as if it were disrespectful of their time somehow. Those cases are by FAR the minority though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest and most consistent way to check references

Reviewed 2 years ago
Pros

On the HR side, SkillSurvey simplifies the reference check process our candidates. First, there are a ton of surveys to choose from. This means that I'm able to easily send surveys that make sense to candidates from a wide range of fields and experience levels. SkillSurvey also allows references to answer anonymously - in my experience, references are more honest with this system compared to phone calls or letters of recommendation. This allows my team to make the more informed decisions based on this information. Finally, the responses are compiled in easy-to-understand graphs. This feature saves my hiring managers and me plenty of time.

Cons

SkillSurvey sends an email notification when the reference check process is initiated. I would like a similar notification at two other stages of the process: when the candidates has entered all of their references' information and when each reference has completed the survey. Also, I'd like if candidates could notify me through the system if they need me to waive one or two of the references.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Standardizes Reference Checking!

Reviewed 3 years ago

Standardizes reference checking. Saves time in hiring process.

Pros

SkillSurvey standardizes your reference checking so its consistently applied across all hires. This tool has saved a lot of resources and sped up our hiring process as a result.

Cons

Can't be used in all positions where it could be most useful e.g. hourly non-exempt positions with high volumes staff have less supervisor email contacts. But they are supposedly introducing a text option to complete by mobile that would be welcome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product, Huge Impact

Reviewed 2 years ago
Pros

SkillSurvey has replaced the tedious process of playing phone tag, leaving voicemails and trying to contact references. This process used to waste our HR team's time and delayed the offer process. Since implementing SkillSurvey, our references are completed in less time (average of 8 hours versus our previous time frame of 3-5 business days). The feedback reports that are generated through this process are much more detailed and provide candid feedback that presents an accurate representation of the candidate. This process has transformed our hiring process, increased our retention by hiring the right candidate for the job, and created huge process efficiencies.

Cons

There are no negatives that I can speak to.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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IP Address Checking, Ease of Viewing, and Integrated Messaging!

Reviewed a year ago

I liked SkillSurvey, and found that the process of checking a reference and making sure that the references were legitimate was as clean as it could be, barring the comments I had above. Their team also sends emails concerning current events and how they might affect business, as well as just check-in messages to see how we're doing with the product, which are nice personal touches.

Pros

I found SkillSurvey to be a really easy-to-use product. Our staffing firm deals with a sensitive clientele, so we need to make sure that we have people checked by references before they are put into the field. SkillSurvey helped us to easily tell if someone had completed their references themselves (as it tracks the IP address from which the form was submitted) and it also helps us to message people who have not yet submitted references through the website, eliminating the extra step of going into an email program and sending a reminder that way. The ease of viewing the results from the reference, and the metrics/questions that they have in these reports (as well as the ability to choose which form you send out) really helps to get relevant and readable results.

Cons

I think the areas of improvement for this software would be: technological optimization and a better instruction system for the candidate on sending out their reference request links. First, optimization: the website is always slower to load, and this was a problem specific to this particular site. The main page will take 3 or so seconds to load where other, different sites take a second or so, and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Meaningful results in an easy to use system

Reviewed 4 years ago

Meaningful information to select the best candidates

Pros

We have been using SkillSurvey for over 2 years for all new hire reference screenings. The system is very user-friendly and easy to navigate. It has saved me, as an HR department of 1, countless hours trying to reach multiple references via phone and getting only dates of hire and titles. It takes only a few minutes for me to enter a candidates information and select the appropriate survey based on...

Cons

The only con is the price-- as a non-profit the cost is a bit high. However, I have thus far been able to make the case for its value to both my department and agency as a whole.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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We love SkillSurvey!

Reviewed a year ago
Pros

My favorite feature of SkillSurvey is that it is so easy to enter an applicant and send them emails outlining what they will need to do to complete the Reference Check. We rarely have questions on how to enter references so I appreciate the reduced amount of work due to not having to explain how to use the site. I also really love that we were able to set the system up to send out emails once we have filed a candidate as 'Hired'. Our email that goes out advertises our $50 referral bonus for referring other subs and I think this is a great way to remind our subs of the bonus!

Cons

My least favorite feature of SkillSurvey is that there is not a way (at least that I have found) to reactivate someone's SkillSurvey profile after it has been cancelled. This would be very helpful when someone had already entered insufficient references, but fell off during the onboarding process. If this was a possibility, we could save the sub the time and frustration of having to re-enter all of their references.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SkillSurvey References

Reviewed a year ago

Overall, my experience with Skill Survey has been a breeze! Again, it is super straight forward, ease of use is quite simple, and being able to view the references is quite simple as it gives you a finalized account of what the persons references have entered in for the person.

Pros

What I like most about this software is its ease of use! Its is very straight forward, and everything you need to enter is listed and signified that it is needing that information in order to put in your references. You are able to see who has entered in a reference and what is needing to be finalized, resent, etc. Again, the software is super straight forward and easy to use as it is not difficult to navigate the website also.

Cons

What I least like about it is that you have to click through to view/finalize the references, I feel it would be easier if there was a scroll that you can scroll down quickly to view the references that are needing to be finalized, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Insights

Reviewed a year ago

SkillSurvey has provided us with great insight regarding candidates potential strengths as well as possible areas for development. The behavior-based questions provide invaluable information about soft skills such as being a good listener, getting along with co-workers, etc.

Pros

SkillSurvey is extremely easy to use. The confidentiality included in this method of obtaining consistent information from references has provided another tool that can be used to assess the fit of each candidate for the job and the specific group of employees that he/she will be working with.

Cons

There are quite a few job titles to chose from but there are some cases where I could have used titles that were more specific.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great time-saver and a nice interface for our company to look tech-saavy.

Reviewed a year ago

Teachers, social workers, bus drivers.

Pros

Ease of use to both the applicant, reference provider, and the employer's report configuration.

Cons

Not sure that it has great predictive ability in identifying who will be the best employee, but it certainly does beat calling people on the phone and trying to chase down a reference.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding product!

Reviewed a year ago

Excellent benefits have been realized in our firm since implementation - this is the third organization that has utilized SkillSurvey that I have worked at and I am a huge fan!

Pros

The ease of use and the amount of feedback collected is what I like the most about this software.

Cons

There is nothing that I would change at this time about this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Skillsurvey review

Reviewed a year ago

Have had no problems with Skillsurvey, my clients have come to expect the reference report from me

Pros

Very easy to use, provides a professional report to send to my clients.

Cons

The jump in cost over last year. A few of our offices have discontinued skillsurvey because of the price increase

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use Tool

Reviewed a year ago

Having this part of the process be so smooth allows for us to make hires efficiently which helps a whole lot.

Pros

It's easy to use for the employer and the candidate. The reports are easy to follow and if I ever have an issue, I can always reach someone right away.

Cons

There really isn't one that I can think of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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User Friendly Software

Reviewed a year ago
Pros

I love that the software is user friendly and doesn't require much from the employer side to initiate a reference check.

Cons

My least favorite thing about the Skill Survery software is that there aren't enough specified categories that are specific to our organization for us to initiate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great hiring tool!

Reviewed a year ago

My experience overall has been very positive. I also really enjoy the career fair functionality of the system.

Pros

I love the detail we now get from references on new hires. In the past our references were a struggle to keep up with and we really were not getting valuable feedback from them. We really found them a necessity that was a waste of our time. Now with SkillSurvey we are receiving very valuable feedback that helps us understand our new hires and better prepares us for what training needs they may have.

Cons

There is nothing that I can think of. It has all been a positive experience.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SkillSurvey works well.

Reviewed a year ago
Pros

I like that it's easy to enter a reference into the system and monitor how many people have responded and the questions that are asked and covered

Cons

I wish when you finalized a report that it immediately opened the advanced report, I always look at that version so I wish that it automatically added more information into the report when you hit finalize. Instead I have to do that, close the window and re-open the advanced report.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Director: Recruitment & Employee Relations

Reviewed a year ago
Pros

Compared to calling references we get better data in order to make a better hire. This also saves our team a ton of time!

Cons

I don't have any concerns. SkillSurvey has played a vital role in the quality of our hires!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Museum of Science Review

Reviewed a year ago

I highly recommend SkillSurvey to anyone I meet. It makes the reference checking process painless and provides honest feedback in a very easy to read/understand format.

Pros

It is very user friendly for both administrators and references. The turn around time is so quick and the reports are easy to ready and decipher.

Cons

We have very unique positions and sometimes we aren't able to find a survey that covers everything we're looking for. But this is rare.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reference Tool for Candidates

Reviewed a year ago

Very positive and definitely recommend. When system goes down their is very good customer service and it now integrates with our ATS Greenhouse

Pros

Its easy, reliable, offers leads and saves an enormous amount of time while capturing in depth detail about candidate while verifying that the reference is legit.

Cons

I cant say that I have any that come to mind. I used it in my last 2 companies and brought it over to this one.

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