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SmartHCM

HR management solution for streamlining administrative tasks

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SmartHCM Reviews

Reviews summary

Pros

The product is good and their support is quite effective.

Asad U.

Quick implementation & great value for money. Very intuitive user interface which helps in the quick user adoption.

Anonymous Reviewer

A great HCM with so many integrated solutions that are compatible very easily.

Ejaz R.

Cons

Customization cost is high, only being accessed through mozilla firefox browser, there are no presentations that explains what employee needs to do in ESS to guide them.

Mohammed D.

Applying for more than one leave causes an issue sometimes.

Sami E.

Overall rating

4.6

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91%
positive reviews
89%
would recommend this app

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11 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It simply makes life easier

Reviewed 3 years ago

Automation

Pros

It used to take our HR department more than a week to prepare payroll , now it only takes a few hours to produce a correct and accurate payroll including leaves and permissions. Many other essential features that helped the company automate many processes. The employee self service is easy to use, it almost does require any training.

Cons

Needs speed improvements but it's not very noticeable. Applying for more than one leave causes an issue sometimes.. Smart HCM has informed us that this issue is resolved in the new release coming soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A great HCM with so many integrated solutions that are compatible very easily.

Reviewed 3 years ago
Pros

The stability of whole ERP containing many modules with most effective integration of almost countless work flows.

Cons

GUI should be improved. The design could be made more effective with more attractive background and theme.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Better supprt in the new services required

Reviewed 2 years ago

Very good.

Pros

Easy use, application on mobile & approval chain is very fast.

Cons

Requesting pay for any additional services.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A comprehensive product

Reviewed 3 years ago

Low price comprehensive system that even fills the gap that even tier1 systems miss.

Pros

Quite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient.

Cons

To be able to use it fully, substantial amount of data is required from the business to configure the software, which normally SMEs don't have ready.

Vendor response

Thank you for you feedback for SmartHCM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very comprehensive and detailed HRMS applicaation

Reviewed 3 years ago
Pros

Quick implementation & great value for money. Very intuitive user interface which helps in the quick user adoption.

Cons

Ability to integrate with other applications.

Vendor response

Thank you for your feedback, we always believe there's room for improvement. Send us your suggestions for any feature or functionality to be added in SmartHCM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review

Reviewed 2 years ago
Pros

1. ESS portal layout and design. 2. Easy to use

Cons

1. Complicated reporting structure 2. Data cannot be converted into meaningful information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great product to ease the HR processes

Reviewed 3 years ago
Pros

Adding formulas to automate the calculations of the payroll and the interactions of the support employees to resolve any issue

Cons

Customization cost is high, only being accessed through mozilla firefox browser, there are no presentations that explains what employee needs to do in ESS to guide them

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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The product is good and their support is quite effective

Reviewed 3 years ago
Pros

The modules. It covers all HR domains. The smartphone app and attendance utility via app is very effective

Cons

Reporting side is very weak and basic. Needs dynamic reports. Reports cannot be used for analysis via vlookup

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Briefly simplfy the complex

Reviewed 3 years ago

Price is ok...working better than ok.

Pros

Fast, easy to use, shorten all day jobs in few mnts.The product its not just for HR departments also its integrated to finance and all other main software systems

Cons

No comment

Vendor response

Thank you for providing us your feedback

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ranked well when it comes to customization.

Reviewed 3 years ago
Pros

Quite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient. Highly parameterized, user friendly & flexible to accommodate your requirements.

Cons

Software should be enhanced to other modules as well. It must be consolidated to one package solution for consumer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall gives user friendly and better real-time view.

Reviewed 3 years ago
Pros

Better UI and reporting features. Recommended for better HR/ER implementation, helps in easily manage attendance, leaves and other routine HR processes. Top of it, value for money.

Cons

So far so good, improvisation is an on going process with the conversion feedback into feed-forward.