SmartRecruiters Features

SmartRecruiters

Top rated ATS and recruiting software

4.21/5 (127 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Background Screening
Boolean Search
Built-in ATS
CRM
Calendar Management
Calendar Sync
Campaign Management
Candidate Management
Candidate Profiles
Candidate Tracking
Careers Page
Collaboration Tools
Communication Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Email Management
Email Marketing
Email Templates
Full Text Search
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Management
Job Marketplace
Job Posting
Job Requisition
Job Tracking
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Performance Metrics
Pipeline Management
Recruiting Firms
Recruitment Management
Reference Checking
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Posting
Resume Search
Resume Storage
Role-Based Permissions
SMS Messaging
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Task Management
Third Party Integrations
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Background Screening
Boolean Search
Built-in ATS
CRM
Calendar Management
Calendar Sync
Campaign Management
Candidate Management
Candidate Profiles
Candidate Tracking
Careers Page
Collaboration Tools
Communication Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Email Management
Email Marketing
Email Templates
Full Text Search
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Management
Job Marketplace
Job Posting
Job Requisition
Job Tracking
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Performance Metrics
Pipeline Management
Recruiting Firms
Recruitment Management
Reference Checking
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Posting
Resume Search
Resume Storage
Role-Based Permissions
SMS Messaging
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Task Management
Third Party Integrations
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Background Screening
Boolean Search
Built-in ATS
CRM
Calendar Management
Calendar Sync
Campaign Management
Candidate Management
Candidate Profiles
Candidate Tracking
Careers Page
Collaboration Tools
Communication Management
Compliance Management
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Email Management
Email Marketing
Email Templates
Full Text Search
Internal Chat Integration
Internal HR
Interview Management
Interview Scheduling
Job Application Management
Job Management
Job Marketplace
Job Posting
Job Requisition
Job Tracking
Matching Engine
Mobile Access
Multi-Channel Marketing
Onboarding
Performance Metrics
Pipeline Management
Recruiting Firms
Recruitment Management
Reference Checking
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Database
Resume Parsing
Resume Posting
Resume Search
Resume Storage
Role-Based Permissions
SMS Messaging
Self Service Portal
Skills Assessment
Social Media Integration
Social Recruiting
Task Management
Third Party Integrations
Workflow Management
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Mobile apps

iOS App


7 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


258 reviews

SmartRecruiters Feature Reviews

25 reviewers had the following to say about SmartRecruiters's features:

Kris O.

SmartRecruiters makes hiring easy

2016-11-04

No only do our teams use the product they actually like using the product. The real-time collaboration makes decisions quick and seamless.

Pros

- open apis - easy UX/UX - marketplace with over 250 partners - built-in analytics - easy job marketing - great calendar integration (we have gmail) - great customer success team

Cons

) - analytics could be better for recruiter productivity and tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SmartRecruiters

Drop your old TA/Recruiting systems and get SmartRecruiters.

Source: Software Advice
Helpful?   Yes   No
Read more
Josh S.

High Performance tool for High Performance companies.

2018-02-20

Pros

It has full functionality for recruitment marketing and collaborative hiring built on a modern cloud platform with an open marketplace for third-party recruitment services.

Cons

.) - analytics could be better for recruiter productivity and tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kathleen X.

Still feels like a new system; company is making strides for improvement

2017-10-11

Pros

Easy to use for both our recruiters and candidates.

Cons

Reporting is still lacking, need to be able to report more with the system and less through the API's

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from SmartRecruiters


Dear Kathleen, thank you for taking the time to review us and for your candid feedback. Sorry it has taken us so long to respond. We take your feedback very seriously, and have actually made some serious improvements based on what you and some other customers have said.
Smartrecruiters' key mission is to provide all of our customers with the ultimate candidate and internal user experience.
There has been many updates since your review in 2017! Especially regarding reporting. You can find more information on the reporting options in the help center: https://help.smartrecruiters.com/Reporting_and_Analytics/Reporting
I hope this helps!

Read more
Vaishnavi S.

Simple and Easy to use for both Hiring managers and Applicants.

2018-10-26

It has benefited the department of recruiters in that it has automated the process making it simple and easy to use.Talent acquisition has been excellent as the software assists in hiring the best applicants.

Pros

It supports mobile devices and lets one use the software from anywhere when out of the office therefore providing convenience to all its users.

Cons

Some features are missing and needs to be improved.One of them being the reporting feature ,it can be difficult to run reports on a weekly basis on the team did.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan M.

Great user experience that allows hiring managers and recruiters to collaborate in one system.

2018-03-23

This includes applicant data, interview notes and emails back and forth from the system.

Pros

We feel that the systems UI/ UX is intuitive and comprehensive for those involved.

Cons

That is a major time hard for our recruiters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Francois G.

Great Recruiting Platform for Medium Sized busineses

2016-12-08

Smartrecruiter is an amazing piece of technology written by recruiters for recruiters.

Pros

ease of use ability to design own recruitment process build out approval processes (job and offer) Resume uploads keyword search multiple offer and job templates Very reasonable cost

Cons

Hard to create some customizations SSO was not doable in our case Reporting not that robust

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lauri A.

Great for posting to multiple locations in one click.

2015-07-29

Pros

I love the Hire Loop which gives me visibility into all activities on jobs and candidates in one place.

Cons

Difficult setup for 3rd-party recruiters.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

6/10

Recommendations to others considering SmartRecruiters

Think long and hard about your 3rd party recruiters. If you use a number of them and seemingly add more regularly, be prepared to have to wait some time from invitation to being able to assign them jobs. It's all about your company and culture and fit. This is a great tool for organizations that don't have a ton of process around it and allow their hiring managers to run the show.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 501-1000 employees)

SmartRecruiters is innovative, mobile friendly, social media integrated game changer!

2018-03-30

The candidate experience has vastly improved due to social integration and mobile friendly use.

Pros

Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience.

Cons

The marketplace is great for integrated add-ons including assessments, reference checks, and background checks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christy G.

Not good for third party recruiters

2015-07-07

Pros

Also, great mobile platform and great price as well for what you get.

Cons

The software is pretty but unfortunately won't work for a third party staffing firm/recruiter since you can't send resumes to other people through the system.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

2/10

Recommendations to others considering SmartRecruiters

If you're a corporate recruiter who needs easy access to job posting platforms all on one site, it is great. But, if you need to send resumes to people outside the system (like clients), then it won't work unfortunately.

Source: Software Advice
Helpful?   Yes   No
Read more
SARITA K.

SmartRecruiters Review

2021-04-30

Pros

The best part of using smart-recruiters is that you get to know where your application process has reached.

Cons

Its reporting is good, but there is room for improvement.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica D.

easy to use and support is very responsive when you have issues

2018-03-28

Never had talent management software previously so the administrative and customer contact capabilities were time saving and overall effective

Pros

ease of use, support team, delayed rejection emails, customized templates, customized home page for branding purposes

Cons

customized templates do not always 'stick' when you go to choose them, can't create a pipeline inside the tool; have to save resumes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

2018-03-23

A functional ATS that integrates with our other software and timely customer support.

Pros

Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from SmartRecruiters


Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

Read more
Anonymous
(Computer Software company, 51-200 employees)

SmartRecruiters helps us stay organized and keep up on all of the applicants.

2018-03-26

Pros

We show all of our hiring managers and interviewers the scorecard feature, and have them leave detailed notes after interviews so we can more easily compare candidates.

Cons

The employee referral feature is not always accurate when it shows "employee".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley T.

Needs some critical features added

2018-08-07

Just started using it along with some other recruiting software we've been trying out so I'm still on the fence but certainly hope some upgrades can help satisfy the issues with the recruiting stream.

Pros

We recently starting using several recruiting applications to help in difficult to hire positions.

Cons

We need to be able to customize a recruiting stream.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie O.

This ATS has streamlined our recruiting process and allowed us to manage everything in one place

2018-04-05

More efficient process and less time spent having to account for data and manage a spreadsheet of candidates.

Pros

It's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.

Cons

When I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob C.

Great ats

2019-02-13

At the pricing a great deal for small teams

Pros

The ease of making job pages and implementing the solution is unparalleled

Cons

The dashboards and lists of candidates should be more customizable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Clayton R.

Love the product and the support is great.

2018-03-28

Pros

I really like the career site design and management features.

Cons

Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deanna T.

This is the most user-friendly and efficient recruiting platform ever

2018-03-21

- ability to get managers to participate in sourcing - easy candidate management - publishing jobs to numerous job posting sites espacielly the major ones

Pros

- User friendliness - extremely high quality, efficient and fast customer service - constant improvements and new smart functionnalities without disrupting daily usage or minimal disruption

Cons

Nothing to say. The market is very competitive now with all the AI. With a lot of hope, SmartRecruiters is agile!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Irum V.

Recruiting Smart

2018-12-19

The software is convenient and allowing the recruitment process to be faster with better candidates.

Pros

The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.

Cons

There isnt anything I do not like about this software.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, 51-200 employees)

ATS that allows you to keep on track with your hiring at ease

2018-06-22

all recruitment processes kept in one place

Pros

I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow.

Cons

I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 501-1000 employees)

I love Smartrecruiters!

2020-03-26

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process.

Cons

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan S.

I have been utilizing Smart Recruiters to track and facilitate the hiring process for our department

2018-04-02

Creates the ability to collaboratively facilitate the hiring process in real time as well as being a repository for our hiring data, freeing up cloud space on our servers for other items such as payroll, etc ....

Pros

Love its ease of use, flexibility and connectivity to other apps we utilize to track the hiring and on- boarding process

Cons

I have found no issues thus far with our utilization of the Smart Recruiters platform other than I wish all the applications we used were as simple and functional as it is!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vishwa P.

SR is a good tool overall that allows us to have a consistent recruitment and onboarding process.

2018-03-28

Pros

Scheduling is very easy and its great to have access to the team's reviews in one location.

Cons

Pulling reports are a bit tricky and difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew C.

Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts.

2018-03-21

The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Pros

We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Cons

Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Relations company, 11-50 employees)

Good for recruitment

2019-10-22

Good for recruiting and it is good for searching for jobs.

Pros

One can recruit and/or be recruited fast.

Cons

It is still very new and lacks a few features that one can find in other recruiting services but it is not that bad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more