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Overview
Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
It's super fast, it has a lot of great features that other tools don't. The design is amazing, it's just makes planning so easy and fun to do.
The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Cons
No negative experiences so far. If something is missing or goes wrong Soon will help you with it.
Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Key features
- Total features33
- API
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Availability Indicator
- Calendar Management
- Change Management
- Collaboration Tools
- Collaborative Workspace
- Communication Management
- Drag & Drop Interface
- Employee Database
- Employee Self Service
- Employee Time Tracking
- Event Calendar
- Event Scheduling
- Inbox Management
- Leave Tracking
- Multi-Location
- Progress Tracking
- Project Time Tracking
- Resource Allocation
- Resource Management
- Role-Based Permissions
- Scheduling
- Skills Tracking
- Status Reporting
- Status Tracking
- Task Planning
- Task Scheduling
- Time Off Requests
- Timesheets
- User Management
Integrations
- Total integrationsN/A
- ADP Workforce Now
- BambooHR
- Gmail
- Google Analytics
- Google Calendar
- Google Workspace
- Greenhouse
- Indeed
- Microsoft 365
- Microsoft Outlook
- Okta
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Xero
- Zapier
- iCIMS Talent Cloud
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
For vendors
Our company
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