Sprigg Reviews

The Sprigg software is very straight forward and easy to use. There have been a few instances where we have requested adjustments be made to the software and the Sprigg staff have been excellent in listening and working with us to meet our needs.

In terms of performance reviews, it would be beneficial if we could move away from printing reviews on actual paper and instead doing the whole process online. This would alleviate some printing issues that we experienced as well as save a lot of paper. Something maybe Sprigg can consider for the future.

Hi Mary-Anne, Thank you so much for taking the time provide us a review. We're glad to see that Sprigg continues to meet your performance management needs after so many years together. In respect to keeping the entire performance management process online, please note that a digital signature feature is available for that very purpose. If you'd like to grab a 5-minute call, we can certainly assist you with this! Thank you again Mary-Anne, it's always a pleasure.

It is fairly easy to use for booking time off and not overly complicated. I like having company documents available for everyone such as the employee manual and virtual benefits booklets.

This software isn’t set up for companies that have alternative work schedules like ones that work weekends. I nice feature to add would be issuing the schedule through this so that time off requests and schedules could be in one place.

Many thanks Kiersten, good to see that My Time Vacation Tracking is helpful to you and that the storage and access of documentation is utilized. We will soon be releasing an update that accommodates weekends!

Ease for one place and all details team did not follow implementation had to force fit it

Lack of use of association using the tool but did force sit it which worked

Thank you, Joy - your candour is appreciated. Please let us know how we can work more closely with you to improve the value to your organization.

The ease of use. Keeps everything organized and very easy to correct if a mistake or edit needs to be made.

Too many email notifications, would like an options to turn off the notifications when anOKR is input.

Thank you so much Gabby for taking the time to comment and provide us feedback. We always appreciate our client's shared insights. It's great to read that you find the tool easy to use and that your overall experience with Client Support is so strong.

We find that the ease of use for both admin and users are simple to use for the vacation tracking. it makes it easy to see at a glance allotments and usage

Some of the review process' are more complicated and requires a "buy-in" from your top management to make sure people are using it

Many thanks for your post Joanna. Good to see the My Time feature is meeting your needs. We are here to support you at any time in creating that intuitive Review process experience - it's important to us any and all users can easily navigate the system and we honestly welcome your insights and further feedback. Thanks for taking the time and letting us know.

Vacation tracking and Performance Management I have found to be the most impactful aspects of Sprigg. The ability to track vacation and performance without using any paper is amazing!

The black out days that you've recently included will be great. Can't think of anything else!

Thank you so much Kelsey for your feedback. It's always reassuring to hear how the transition from paper to online has its benefits. We have certainly enjoyed working with you and appreciate your comments and suggestions.

The software is very easy to setup and implement. Help guides and technical support are amazing. A very easy HRIS to use. Great for small to medium sized companies to use.

No APP for smartphones. Would like to see more options /categories / folders for storing company information. Would like to see more customization possibilities in the e-files.

Thank you so much Suzanne for your feedback, we are so happy to read comments and suggestions such as these. Love the idea of building out the e-files further, great thought and one we will certainly review.

Sprigg is user-friendly with some of the best product support I have ever experienced. It is intuitive, clear, and whenever there is a question or issue, support is complete and VERY fast.

I would like to see the reporting be a little more practical - and perhaps run reports for defined dates instead of a full year.

Thank you Michelle, we really appreciate hearing back from our key clients such as yourself - it's always critical to know that our support is best in class and that ease of use is at the top of what works really well!

What I like most is the ease of delivering the information to many users and guidance it gives to managers and employees on the importance and details of reviews and the parts of them.

What I like least about the software is there isn't a how to guide so to speak. I would like there to be more direction or a how-to manual for administrators instead of calling for help each time. I like flow chart of how the program is used, but it is also confusing.

Thank you Tammy so much for your review! If you check the online Help Centre, you should be able to view lots of "How-To" guides including one for Administrators. Please let us know if you need anything! Thanks again :)

Desired features, once one becomes familiar and uses Sprigg to its full potential, it is an excellent tool for setting and managing goals and development plans. I also like the worksheet.

Attaching documents to goals (ie: certificates), is complicated. This feature could be improved.

Thanks for taking the time to review Sprigg Pauline. Please do let us know if you require some assistance to uploading attachments, it's designed to be super intuitive and efficient and so, if we can offer clarification, please do not hesitate to ask. We are glad to see you as a "Faithful User" - Best Regards, The SpriggHR Team

Ease to use, easy to customize fields to reflect your own needs, easy to train staff. Has all the features a SME employer will need. Management and Employee self serve is simple and effective

None to mention. We have worked with SPRIGG many years and have made suggestions. SPRIGG is very receptive to feedback and where there is a broader benefit have implemented the suggestions.

Thanks so much Mike for your review of Sprigg. We are really pleased to hear about ease of use and the overall cost effectiveness for your clients. As you indicated, we are very open to suggestions and frankly, it's that kind of input that shapes our best practices. Thanks again and we look forward to continuing to support you and your Sprigg user needs.

Relatively easy to customize, implement and train users to start using right away. For users it is mostly intuitive and has lots of resources built in relating to Help and next-level customer support. The time-off program administration, performance appraisals and developmental/training plans are some of the most useful features to start using quickly.

It does not include a time and attendance system, which would be useful for hourly employees. Also the MyTime (time-off administration) feature is designed mostly for salaried employees that are allotted a set number of vacation or sick days at the beginning of the year. Currently it is somewhat cumbersome to update time-off allocation data for hourly employees that are set up to accrue time-off throughout the year.

Thanks Gavin! Great thoughts on the hourly function for the My Time feature - I know it's on deck to be added! Thanks again for taking the time to share your thoughts.

Time tracking. And, the amazing customer support we get.

Some features are not as user-friendly so we have to ask for help. Luckily the customer support is excellent. Some of this is our own doing since our fiscal does not follow a calendar year. Sprigg is open to feedback and has implemented changes in response.

Thank you Sona, for your kind words - we do work pretty hard over here at SpriggHR to support our clients and with an eye on simplicity - we'd love to hear the specifics on what makes anything counter-intuitive.

The software provides a one-stop cloud-based platform for our annual performance evaluations and goal-setting process. The system is easily implemented across all of our departments and locations. This will be our fifth year using Sprigg, and having employee history all in one location makes for a very efficient process.

At times, the end-users struggle a bit with navigating the software. There are several ways to get to the same place within Sprigg, which is a benefit, but people do get confused as to how the process works. I've suggested a few changes to the software through the support desk. Sprigg seems receptive to implementing by suggestions, but that process has been slow to move forward.

Thanks very much Ron for your posted Review. Given our core business is Performance Management, it's great to see our clients utilizing and gaining the benefits of centralizing, accessing and managing employee data. Great feedback on speed of pace for changes, thank you for the heads up here - we will do a better job in pushing changes forward and keeping you in the loop. Great to hear the employees have received Sprigg so well - thanks again.

I like the fact that I can refer to a system that tracks my goals set my management and that I get feedback from them through the year. I also like the vacation tracking feature to ensure that people are getting their days and there is no dispute on what is available.

I do not like when we have to work on our self evaluations at the end of the year. The goals and development plans could be intertwined to make it easier. I feel that some questions in each category are linked or repetitive. For Vacation tracking, I do not like that the End date does not change to the month entered in the start date and that you have to Submit for approval after you requested it.

Hi Wendy! Thank you so much for your feedback here - it's a great thought to tie Reviews and Dev Plans together. I believe we will make this an option in the Admin Panel as you are not the first to suggest this. By design, our original thinking was that Dev Plans could take place as a Succession Planning event or even a Performance development issue which is why they are currently separated from Reviews. I totally understand the link though as it keeps the whole Performance Management cycle continuous. Thanks again!

Tracking time off - vacations, sick days and other leaves. A lot of smaller companies use paper based still and this has made the process much more efficient.

We have had issues when updating vacation allotments before however the customer service team has always helped to resolve.

Thanks Monika for sharing your insights here - so great to hear from our clients on all aspects of the product and to have your feedback for the Client Service Team - they really are a great group who care.

Overall Sprigg is easy to use, set up and customize. It has a wide range of functionality, especially with regards to Performance Management including the ability to: set-up competencies, create and customize performance reviews based on company, team and individual goals, as well as, create one-on-one or team meetings in real time and to store all meeting minutes. Sprigg Time management is a...

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One of the features I would love to see is the ability to prorate vacation days within Sprigg time management.

Thanks Caroline, great to read about the ease of use and how customization flex allows for you to make it your own.

This software is super easy to use and gained early traction and adoption because it is so user-friendly. One of the best features is the continuous feedback. It is well-used.

If an employee moves to another position in the organization, the information has to be updated in more than one area of the software. It would be helpful if the information only needed to be input into one area and then update automatically across the system.

Thank you Sonja, it's been a real pleasure to work with you and the Officers over the years - we can work with you to ensure that data ports and relocated approriately!

I like how user friendly and customizable this software is. has been easy and relatively straight forward to use for myself as administrator and my coworkers as general users.

N/A. i only wish time off request emails had more details in the body of the email.

Thank you Carly for your review, it makes us so happy to hear that people find it so user friendly!

System is very user friendly from both an administrator and user perspective. Easy to setup and improvements have been made since we launched the software with regards to customizing performance review templates by group/position. Excellent customer service response time with questions.

Compensation tools do not work for our company. We have a complex framework that involves merit and incentive that just doesn't correlate well with system setup. Some odd little bugs here and there but for the most part customer service is able to offer a work around.

Hi Michelle, thank you very much for taking the time to provide us some feedback. We're glad that you find the system intuitive and user friendly and that our Client Support offers you a great experience. We would be very open to understanding the gaps in the Compensation Tool as this is exactly how we enhance our product offering, through shared insights with HR Pros as yourself. Thank you again for providing your thoughts.

We appreciate that after the Administrative setup is completed we can align our objective to the Strategic Plan Goals identified. It is easy to insert objectives and then complete mid'year reviews. It is also very easy to review your Teams Goals and provide feedback.

I would like to be able to push back goals for updates or edits from an Administrator position.

Many thanks Jane, couldn't agree more: aligned objectives are critical in any organization along with tracking progress of results - glad to be working with you and your team

The software is quite customisable for the organization. We can make it fit our needs to capture those areas of greatest concern/need for truly measuring staff performance

It is a little "clunky" for moving around. It takes a little while to get used to moving about in the software and when it is not something that you use daily or weekly, is a little bit frustrating. Once in the software and using it, it becomes a little more intuitive.

Thanks for your review Paul and your thoughts around customization. Using the app regularly no doubt will increase the ease of use!

It was capable of doing all our customizations required by or organization. Administration was fairly simple.

Having to add another software platform to train team members on. Would prefer to use a more complete HRMS for our size company. I believe this is better suited to smaller businesses who may not require full HRMS.

Many thanks Heather - your feedback is critical and suggestions are extremely important - we are here to listen!

I like that it is very user friendly and organized. Keeping track of vacations and sick time is a breeze with this software. Being able to upload important documents that is accessible to everyone in the company has always been important and Sprigg helps keep everything organized and readily available.

No major cons. Making it easier to organize teams.

Thank you so much Sana for your review - we absolutely love to hear how clients can leverage the application features for managing critical data and communications!

There are a ton of features and all are easy to use. I love the fact that it is a one pay full feature use, unlike other software products that have many tiers to get the stuff you will use.

Would recommend a bit more graphic design that is customizable for the individual firm to fit their styling.

Many thanks Ryan for your Review - great to hear the spectrum of features are broad enough and that the bundling of functionality to price is being well received. Thanks for the shared insight on graphics; it's actually on our roadmap to improve upon the User Interface. Thanks again and really glad to be working with you!