Square Payroll vs Push Operations Comparison

Love the sales comparisons from week to week. Also, love the payroll application that comes with it; it uncomplicated the process having the time cards available under the same program. The Square POS is also seamless to use, just wish I had bought the latest POS.

There has been several times where the POS just stops working and no one can figure out why. Sometimes is an apple update that totally shuts the POS down. The thing is, it does not notify you so it makes it difficult to trouble shoot

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Easy to use, my bookkeeper and accountants love it, and when there is a mistake the people are great.

I cant think of anything, honestly. I used to do this myself, and what a waste of time! For the cost, this is amazing.

that in one full complete payroll program. That we can log in from any where and have full control of the payroll.

Sometimes processing of the ROE is not instance as it is in other payroll programs that I use. and no reminder email if by change I missed processing one of the payrolls.

The ease of running payroll with this system saves so much time and stress.

One very small issue is that when you are creating push messages if it times out your draft is not saved.

Hello Tara, Thank you for your great review of Push Operations. I think your draft idea is a great one. We have an idea submission page that goes straight to our development team. Here is the link so you can submit your idea to us. https://docs.google.com/forms/d/e/1FAIpQLSe-bTEf6w4YGh-66trd3MKfxBX-C-pQJqEPO1ypLFvX_xHlYQ/viewform

Easy to use. Simple step by step online manuals. Excellent live chat option for assistance the reps in customer service are phenomenal.

that it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code: hotel occupancy, arrivals and departures so that we could use the scheduling system in full.

Hey Krista, Thanks for the feedback I will tell my team about the feedback you have provided. I don't believe there is a plan to expand this year but it may be something we look at in the future. - Tianna

Ease of use for the staff plus accountability for time off an shift change requests.

Some of the challenges handling administrators access.

Hey Craig, Glad the system is working for you. If you notice access to be difficult we would love more information on that feedback. Contact our support email and let us know what is causing you problems. We may be able to fix it. Contact support@pushoperations.com. - Tianna

The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

I appreciate the layout of the product, having it in the browser allows for amazing flexibility with multiple windows. The scheduler is good, makes communication between managers and staff a breeze with push messages to phone and/or email.

The reports could use polish, they are not as intuitive or user friendly as the rest of the program.

Transparency (managers and staff can check info themselves), Ease of approval between managers and accounting, and Smooth workflow from scheduling

Mobile feature could improve to get close to full experience from the web, especially on the accounting side.

We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.

Navigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.

It is easy and they take care of all payroll, saved us so much money as I was trying to do myself.

There is nothing I dislike about this software.

Hey Chantal, Thanks for the great review! We are happy the system is working well for you! - Tianna

The ease of process payroll and adding earnings/deductions is the biggest draw for me, and is what pulled me away from Payworks to Push.

I wish the total withdrawal amount would be available immediately after processing (including all the fees)

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact support@pushoperations.com and we can do our best to make the system work for you. - Tianna

Help improve the accuracy and calculations of our payroll. With the customization that we require, they were able to make it happen and support is great.

We are a "one-off" user so some of the features we can't use. Would love to have an umbrella view of all stores to help debug a bit quicker, but still overall satisfied with their product.

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Hello Jaclyn, Thanks for the great review! I understand getting the extra email can always be a little frustrating but we found that extra email helped people confirm we got the request, lowering the amount of people who emailed us a second time and helped us lower our response time. - Tianna

The payroll processing is really helpful for my team and has really improved our processes. I appreciate that I can see who else is on vacation when approving requests.

The entire program could be more intuitive. It is also quite slow to load. I wish there was more option for customization.

Hi Rosa, Thanks so much for the review! Your comments are very important to us. Are there are specific modules or areas of the system that you find slow? I'm curious because our Dev team is currently working on speed optimizations within a few areas and would like to find out if it helps when released.

Easy to manage team member information. We have grown our business by 3x over the course of the last 12 months, and this application has made payroll administration manageable.

Multiple ways to do a few things, and that I have on occasion selected the wrong method to complete a task.

The product is tailored to restaurants so there are a lot of features that are baked into the system that are made specifically for my operations.

The time attendance hardware deposit is $. Waiting for them to launch their time attendance mobile app

Payroll can be done online from anywhere, I don't have to go in my business and have to write cheques. The time capture is easy, no more spread sheets, and the staff likes the system as well.

Upgrades for the tablet should be done automatically, or announced per email. Otherwise I do not have any problems with the software or tablet.

The ease of having my schedule combined with my staff clock in and clock out, and have it communicate with my payroll has saved time and money doing stat count backs, processing ROEs T4s and really just everything.

The scheduling module still needs work for ease of use, but is a work in progress. Excellent upgrades have been made in the year and a half that we have been using it. I am sure this will continue.

PUSH is easy to navigate once brief overview of the online platform is reviewed. The photo clock in and clock out serves as an efficient and convenient way for employees and employers to match hours to a given schedule as well.

There are many features and sometimes one function on the top tab must be entered before being able to access a page of interest such as earnings and deductions which could create increased time spent on accessing some functions.

Hey Rebecca, Thanks for the great review! The feedback you offered is great. If you could send more information to support@pushoperations.com. - Tianna

I find it easy to look at schedules and see daily rosters. I also like that everyone is on direct payment vs the cheques we used to have to issue. Overall having schedules and payroll integrated makes sense for our business

Wish full weekly schedules printed better and would like to have a digiatal version of the daily roster available to look at on the login tablet

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna

Payroll for 60 employees takes minutes. Extremely cost effective. We scan all employee documents and upload the files to the individual record eliminating hard copies. Scheduling is a breeze and easy to learn. Customer support is the absolute best. If you have a restaurant you NEED Push.

Admin permissions can be a little confusing. Mobile functionality is somewhat lacking at this time

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.

I don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop. This is quite annoying and I hope that you can fix this issue in the coming months.