StaffScheduleCare Features

StaffScheduleCare

Long Term Care Scheduling, Time and Attendance, HRIS Payroll

4.15/5 (13 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Auto Scheduler
Automated Scheduling
Benefits Management
Biometric Recognition
Biometrics
Budgeting/Forecasting
Calendar Management
Certification Tracking
Client Portal
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
FMLA Administration
Facility Scheduling
Faculty/Staff Management
Float Pool Management
For Nursing Homes
HR Management
Incident Management
Job Scheduling
Labor Cost Reporting
Labor Forecasting
Labor Management
Learning & Development
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
On Call Scheduling
Onboarding
Online Scheduling
Online Time Clock
Overtime Calculation
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
SSL Security
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Spend Management
Staff Management
Staff Scheduling
Succession Planning
Task Planning
Task Scheduling
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
User Management
Vacation/Leave Tracking
Variable Workforce
Workflow Management
Learn moreCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Auto Scheduler
Automated Scheduling
Benefits Management
Biometric Recognition
Biometrics
Budgeting/Forecasting
Calendar Management
Certification Tracking
Client Portal
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
FMLA Administration
Facility Scheduling
Faculty/Staff Management
Float Pool Management
For Nursing Homes
HR Management
Incident Management
Job Scheduling
Labor Cost Reporting
Labor Forecasting
Labor Management
Learning & Development
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
On Call Scheduling
Onboarding
Online Scheduling
Online Time Clock
Overtime Calculation
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
SSL Security
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Spend Management
Staff Management
Staff Scheduling
Succession Planning
Task Planning
Task Scheduling
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
User Management
Vacation/Leave Tracking
Variable Workforce
Workflow Management
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Auto Scheduler
Automated Scheduling
Benefits Management
Biometric Recognition
Biometrics
Budgeting/Forecasting
Calendar Management
Certification Tracking
Client Portal
Clock In / Out
Communication Management
Compensation Management
Compliance Management
Compliance Tracking
Configurable Workflow
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
FMLA Administration
Facility Scheduling
Faculty/Staff Management
Float Pool Management
For Nursing Homes
HR Management
Incident Management
Job Scheduling
Labor Cost Reporting
Labor Forecasting
Labor Management
Learning & Development
Leave Tracking
Live Chat
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
On Call Scheduling
Onboarding
Online Scheduling
Online Time Clock
Overtime Calculation
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Predictive Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SMS Messaging
SSL Security
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Service Portal
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Spend Management
Staff Management
Staff Scheduling
Succession Planning
Task Planning
Task Scheduling
Third Party Integrations
Time & Expense Tracking
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
User Management
Vacation/Leave Tracking
Variable Workforce
Workflow Management
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Mobile apps

iOS App


27 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


26 reviews

StaffScheduleCare Feature Reviews

12 reviewers had the following to say about StaffScheduleCare's features:

Eva R.

Unpredictable Review

2021-03-02

The staff is great, in getting back to you, "and creating things for you" rather than training, I know it's quicker but doesn't help me in learning. Knowledge is different with each CSR. Been here six months, and have not had anyone approach for training.

Pros

Still trying to learn the software even being here for six months

Cons

It is not user friendly, trying to understand reporting is another language, unfortunately there is no instruction manual created for process, only shown what is required. Employee data, tracking, is weak.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Eva,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to review our current training programs available with StaffScheduleCare.

Please let us know if you need anything else.


Thank you!



Your StaffScheduleCare Account Management Team

Read more
Alfredo N.

A good system!

2021-02-05

Pros

easy of usage for using scheduling and putting in people

Cons

report generation and toggling on from one thing to another can't do multiple windows at a time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Alfredo,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to assist in discussing the Reports Library and to help identify solutions to aid with multiple screens/windows open at any given moment.

Please let us know if you need anything else.

Thank you!



Your StaffScheduleCare Account Management Team

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DENISE P.

New user

2021-01-15

Pros

Customer service is amazing.

Cons

Limitations such as no possibility of adding the badge # in the TSR reports.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Denise,

Thank you for taking the time to review our StaffScheduleCare product suite.

We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users.

Cheers,

Your StaffScheduleCare Account Management Team

Read more
Nancy C.

A Great Scheduling Software

2021-05-25

Very good experience. Support staff are very helpful and knowledgeable.

Pros

I love the functionality from seeing the employees daily / monthly/ master schedule, time banks, time cards, payroll.

Cons

When integrating to a new version the time that is needed to learn the new functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Nancy,

Thank you for your kind words and for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback!

Thank you!


Your StaffScheduleCare Account Management Team

Read more
Claudia A.

Satisfactory to say the least

2021-05-25

Pros

customer service is always helpful quick response time

Cons

too many rules in the system, that if not entered precisely will effect the punch in and out of the system

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Nancy,

Thank you for taking the time to review our StaffScheduleCare product suite.

We will always strive to ensure your software is in compliance with your current collective bargaining agreement. Please let us know if we can help assist with any adjustments that may be needed.

We really appreciate your feedback!

Thank you!


Your StaffScheduleCare Account Management Team

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Lisa K.

New Rev 5 conversion

2020-10-20

Still a fan of SSC in general but there is still work to do with the rev 5 version

Pros

These are all easy to use and make my job a lot easier overall.

Cons

The self scheduling area has been a constant issue from day 1 and we are routinely fielding calls from staff who are not able to bid for a variety of reasons each week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Lisa,
Thank you for taking the time to review our StaffScheduleCare product suite.
We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users.
Your Account Manager will be reaching out shortly to discuss more about your current Self-Scheduling screen issue.

Read more
Carol-Ann M.

four star

2020-10-20

quite Satisfied

Pros

The customer Service, very helpful and patient with all of my requests.

Cons

I find it slow and takes a long time to load between actions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Carol-Ann,
Thank you for taking the time to review our StaffScheduleCare product suite.
We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users.
Your Account Manager will be reaching out shortly to discuss more about your current speed issue.

Read more
Sue R.

Scheduling made easy

2021-02-05

I have had no big issues using this program. The support staff have always come to my rescue willingly and with a friendly manner.

Pros

The Cut & Paste feature is my all time favourite!

Cons

Updating from the Masters could use a little work. I feel it leaves a few doubled up shifts in the system. These can be removed easily, but would be nice if it didn't duplicate shifts sometimes.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Sue,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to assist in discussing the Master Schedule shifts item mentioned below.

Please let us know if you need anything else.

Thank you!



Your StaffScheduleCare Account Management Team

Read more
Wendy V.

Elmira District Community Living

2020-10-20

very good service, especially during set up

Pros

easy to use, excellent master schedule set up.

Cons

sometimes the speed is slow refreshing pages. That I can't enter a new manager before the date the staff changes jobs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Wendy,
Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words.
We appreciate your feedback!
Your Account Manager will be reaching out shortly to discuss more about your current speed issue.

Read more
Dana D.

StaffScheduleCare is great all encompassing software.

2021-03-09

I cannot say enough about their customer service.

Pros

It was so easy to setup and use.

Cons

I have not had any issues with the Rev5 software, but I just started using it.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Dana,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!

Please let us know if you need anything else.


Thank you!


Your StaffScheduleCare Account Management Team

Read more
Erlinda T.

Feedback on the SCC Systems

2021-03-25

User friendly and support system from SCC to help with concerns/issues.

Pros

Easy to use if al the information are accurate behind the scene.

Cons

When Active Schedule is not aligning to team members MASTER LINES.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Erlinda,

Thank you for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to discuss your questions about the Active Schedule.

Please let us know if you need anything else.


Thank you!


Your StaffScheduleCare Account Management Team

Read more
melanie n.

very user friendly

2021-05-27

i love using it i use it all day long

Pros

I like the colors and that fac that i can make changes easy. customer support is beyond amazing.. detailed and fast

Cons

we are in the middle of upgrading so i know the new software will be more user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from StaffScheduleCare


Hi Melanie,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words about our SSC Support Team.

We really appreciate your feedback!

Thank you!

Your StaffScheduleCare Account Management Team

Read more