App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

SAP SuccessFactors HXM Suite vs Dayforce HCM Comparison

Add to Compare

Compare similar apps

ADP Workforce Now logo

ADP Workforce Now

4.4

Workday HCM logo

Workday HCM

4.4

Paycom logo

Paycom

4.4

UKG Ready logo

UKG Ready

4.1

UKG Pro logo

UKG Pro

4.3

iCombine logo

iCombine

5.0

Good recommendations?

Overview

Category Leaders

SuccessFactors from SAP is a Human Experience Management (HXM) suite covers payroll, employee development, performance management,...

Category Leaders

Dayforce is a single solution that combines payroll, HR, benefits, talent, workforce management, and analytics, providing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

84.53

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

275

5

4

3

2

1

91

120

51

9

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.3

965

5

4

3

2

1

458

382

101

12

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub.
Successfactors has been great for our company, we are glad we got it.
Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings.

Pros

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful.
It is user friendly and real time tracking which is awesome!!! Super easy to learn and teach.
I really like how robust the system is -there is so much that you can do to help drive efficiency and accuracy. I also like that is relatively intuitive to use for employee side.

Cons

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.
The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket.
Crap UX: Means many clicks = drags down productivity. Setting up processes or adding a step is an actual project.

Cons

Mgr was always complaining that she didn't find our notes. It was frustrating and caused ill feelings.
Too difficult to use and understand its set-up and costly, poor customer support to solve problems.
Implementation struggles and lack of cohesion between product team and implementation team.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features74
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Blended Learning
  • Boolean Search
  • Budget Management
  • COBRA Administration
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Certification & Licensing
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Mobile
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Progress Tracking
  • Provider Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Self-Service Content Curation
  • Sick Leave Tracking
  • Skills Assessment
  • Split Deposits
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Administration
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Weighted Performance Measures
  • Workflow Management
  • Total features143
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Blended Learning
  • Boolean Search
  • Budget Management
  • COBRA Administration
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Certification & Licensing
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Benefits Administration
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Mobile
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Multi-Country
  • Multi-Language
  • Multi-State
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Progress Tracking
  • Provider Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Self-Service Content Curation
  • Sick Leave Tracking
  • Skills Assessment
  • Split Deposits
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Administration
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Weighted Performance Measures
  • Workflow Management

Integrations

  • Total integrations261
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations46
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

FK
AvatarImg

Franz K.

Information Technology and Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

Nice surfaces

Reviewed 5 years ago
Pros

Successfactors looks great and makes it easy to use the software. It can be effortlessly integrated into the SAP ecosystem, including the classic HCM on Prem system. Very solid product. Clear Buy recommendation.

Cons

There are few individualizations possible as with an HCM on Prem system.

NC
AvatarImg

Naveen C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

SAP HCM - Review

Reviewed 8 years ago

I have been working on SAP HCM for 6-8 years. SAP HCM is the best for HR activities - for multiple reasons - being robust, seamless integration with other SAP solutions for example: SAP Finance.

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg

Verified reviewer

1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

SAP Human Capital Management Review

Reviewed 6 years ago
Pros

SAP HCM is a very powerful tool in terms of managing your workforce. It's best feature is the payroll run.

Cons

The initial pain of setting this up takes up a lot of time and resources. Also, the SAP license is quite pricy.

AvatarImg

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

Good functionality, challenging to implement

Reviewed 6 years ago

Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it’s a highly advanced and multi-functional system which I would recommend.

Pros

This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

Cons

The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

AvatarImg

Verified reviewer

Wholesale, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

Too Complicated if you do not need an Enterprise Solution

Reviewed 7 months ago
Pros

It is a solid HCM System if you are a company with subsidiaries and need to connect them all and intend to utilize it as such.

Cons

The system’s implementation, cost, and overall ease of use leave much to be desired, not to mention the customer service. The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to connect subsidiaries. Its design is somewhat outdated, functioning more like a relationship database. Upgrades are a slow process, taking years to complete,...

AvatarImg

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

Better with highly configuration compare to other competitive products

Reviewed 3 years ago

Overall I am happy to use SAP SuccessFactors HCM Suit as it has all the configuration which is required for any business and also it need very minimum IT resources and also we can access it on mobile as well.

Pros

As I also used SAP ERP so when I switched to Success Factors HCM Suit I found this very easy to use and have all the feature which was lacking in SAP ERP. This is cloud based which make it more popular and also it has very highly configuration compare then SAP ERP. We can access it on mobile as well.

Cons

This software has very highly configuration but it is not customizable.

ED
AvatarImg

Edrick D.

Human Resources, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

This Software Makes Managing Employee Data Management Easier

Reviewed 3 years ago

Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Pros

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Cons

There are a number of instance of having access errors for our employee's portal.

ss
AvatarImg

smit s.

Accounting, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

Perfect HCM software

Reviewed 6 years ago

Overall good software with in depth details and management highly suitable for large enterprises.

Pros

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG. 1. Success factors provides human capital management solutions for large enterprises 2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement. 3. It has complete customization available which can be changed according to need of the organization. 4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

Cons

1. Pricing for software is on higher side which mostly large enterprises can only afford. 2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it. 3. It lakes seamless integration with various SAP modules. 4. Sometime its complexity is such that excel based HCM seems like more suitable

MK
AvatarImg

Mohammad K.

Apparel & Fashion, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP SuccessFactors HXM Suite logo

SAP SuccessFactors HXM Suite

SAP Human Capital Management

Reviewed 8 years ago

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions. Global employee management allows to supports processes involved in international employee relocation, including planning and preparation...

Pros

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Cons

Training and SOX deployment is bit difficult

LC
AvatarImg

Lisa C.

Food Production, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Dayforce - strong product for US and Canada

Reviewed 9 months ago

Good in North America. A struggle outside of North America.

Pros

Native payroll and compliance are strengths

Cons

Need to improve their Talent suite and global payroll process

NG
AvatarImg

Nicholas G.

Pharmaceuticals, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Pros: Features and Functionality Cons: Support

Reviewed 10 months ago

We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely describe our experience as very positive. It's unfortunate that the support organization and their customer experience is not stronger.

Pros

Integrated modules across the HR suite, consistent logic and functionality for people managers and staff

Cons

Support has been inconsistent at best and frequently frustrating to the point its impacted HR team credibility.

AvatarImg

Verified reviewer

Packaging and Containers, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Good HRIS & Payroll System

Reviewed 9 months ago

Above average. The core product is good and is flexible for our needs.

Pros

Highly customizable and the full suite of products allow us to manage employees in one system.

Cons

Innovation is generally lacking practical applications for most businesses. Ceridian can often be out of touch with their clients. The Dayforce software is often riddled with bugs around a new release.

ME
AvatarImg

Mandi E.

Hospital & Health Care, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Dayforce Interconnectivity

Reviewed 5 years ago
Pros

Interconnectivity between full suite of modules and ability to connect and integration with other systems.

Cons

The software doesn’t seem to be flexible enough to meet the needs of customers that operate in various states and have to adhere to state by state regulations for scheduling, pay, recruitment, etc.

LB
AvatarImg

Lee B.

501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dayforce HCM logo

Dayforce HCM

HR Software At It's Finest!

Reviewed 7 years ago

Great tool. Have used many HR products over the years and this is by far the easiest, and most user friendly tool of the bunch. I would recommend this application to anyone searching for their next HR suite.

Pros

Robust Feature List, Intuitive Design, Customizable Fields and Forms, Custom Reporting and Dashboards, One Stop shop for all HR needs including Payroll

Cons

Slow Customer Service Response. I also dislike the payroll preview. we have had situations where employees see preliminary numbers. These issues are minor and easily overcome.

ER
AvatarImg

Erika R.

Building Materials, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Creating a partnership for the 21st century and beyond!

Reviewed a year ago

For the first time, we are able to provide our Executive team an HR Scorecard with data that is trusted. Because the system is fully integrated each process can feed the next. For example, Salary Planning is completed after performance reviews. The performance ratings pull into the compensation planning feature, which when completed and approved, get posted to payroll without human intervention or possibility of data entry errors. When errors affect employee data and pay, we are not providing the best employee experience. This system mitigated the risk of errors with the ability to integrate so many of our HR processes.

Pros

We came from an environment that used 7 different systems and did not integrate well. Dayforce's fully integrated HRMS has made a wolrd of difference within our organization. Not only has it alleviated administrative burden on HR, but our managers have more information at their fingertips that allows them to make sound decisions and perform efficiently.

Cons

I can't say that there is a feature that I like least. We implemented the full suite (minus benefit administration) at the same time, so there is definitely a learning curve when configuring that many modules at the same time. In fact, there are modules that we are still learning the full capabilities of and have yet to fully maximize every aspect of this system.

ja
AvatarImg

jane a.

Accounting, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Powerful, but tough to navigate

Reviewed 3 years ago

Dayforce probably has it all, and mgmt can give access to some degree, but i'm not sure what is Dayforce action and what is mgmt action. Overall, as employee, I'm sure there must be another software that is just as powerful, but more intuitive to use.

Pros

Mobile app makes it easiest to punch in and out for the day, but not for meals. Android app needs some tweeking to access icons for quick punch.

Cons

I expect that it is a powerful suite, but from an employee standpoint, it is not easy to navigate to access the options. There are not any "help" pages or chats, you just have to fish around and figure out which pages give you the actual options you are looking for. For instance, listing your availability, or note to mgr about an extra hour off at lunch to take care of something personal. Mgr was always complaining that she didn't find our notes. It was frustrating and caused ill feelings.

KM
AvatarImg

Kirsty M.

Retail, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dayforce HCM logo

Dayforce HCM

Dayforce HCM - Online Retailer

Reviewed a year ago

The implementation itself was very labour heavy and we vastly underestimated the amount of resource required for this task. However, the first payroll was a success and it has been widely adopted across our business with relatively few issues (and the vast majority are user error).The Dayforce community is fantastic. You can submit ideas for implementation as well as discuss and share ideas with other Dayforce users. It is a fully immersive system and experience working with Dayforce.

Pros

Dayforce HCM can be configured in just about any way, working around your company policies which was really important to us as a company. It has the capability to grow with us not just in the UK but globally and that was a big selling point. The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously. It's brought everything into one neat system for us and gives employees a huge amount of visibility over their pay which they haven't had previously. The opportunities (as with the available reports) within Dayforce are endless.

Cons

There are some basic features missing within Dayforce, ability to reset your own password or cancel your own holidays for example. The visibility for managers is also limiting and that can be difficult to manage.It is so intricately mapped that the slightest change can have the largest knock on effect and so you either need to be 100% confident with what you are doing or you constantly need to reach out for support. Everything you see and discuss when going through the procurement stage is basically a bolt on. But this isn't made clear from the off and it is an expensive product as every module has a PEPM cost. As the admin, I find it can be frustrating as the system is so huge it's difficult to be a master of the system.