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SuccessFactors Comparison

Overview

SuccessFactors from SAP is a human capital management (HCM) suite covering payroll, employee development, performance management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

58

94

43

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I like that you can cascade different objectives to different people and that its easy to use. I love how you can track performance and keep files on employees.
Picking a system that will be useful and accepted by your organization will come at a premium price. However, you'll lose credibility if you go with a less quality system that isn't accepted.
Successfactors looks great and makes it easy to use the software. It can be effortlessly integrated into the SAP ecosystem, including the classic HCM on Prem system.

Cons

Completing reviews can be a bit cumbersome (lots of sending info back and forth). If you make an error when updating someone's information/details/review it can be difficult to fix the error.
Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.
The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket.
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features32
  • 360 Degree Feedback
  • API
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Blended Learning
  • Career Development Planning
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Goal Setting / Tracking
  • Individual Development Plans
  • Job Application Management
  • Job Management
  • Learning Management
  • Multi-Language
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Data
  • Recruitment Management
  • Succession Planning
  • Timesheets

Integrations

  • Total integrations75
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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