SuccessFactors vs Yonyx Comparison

Overview

SuccessFactors from SAP is a human capital management (HCM) suite covering payroll, employee development, performance management,...

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

58

94

43

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like that you can cascade different objectives to different people and that its easy to use. I love how you can track performance and keep files on employees.
Picking a system that will be useful and accepted by your organization will come at a premium price. However, you'll lose credibility if you go with a less quality system that isn't accepted.
Successfactors looks great and makes it easy to use the software. It can be effortlessly integrated into the SAP ecosystem, including the classic HCM on Prem system.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

Completing reviews can be a bit cumbersome (lots of sending info back and forth). If you make an error when updating someone's information/details/review it can be difficult to fix the error.
Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.
The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features32
  • 360 Degree Feedback
  • API
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Blended Learning
  • CRM Integration
  • Call Center Management
  • Career Development Planning
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Goal Setting / Tracking
  • HR Management
  • Help Desk Management
  • Individual Development Plans
  • Job Application Management
  • Job Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Language
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Data
  • Recruitment Management
  • Succession Planning
  • Timesheets
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management
  • Total features10
  • 360 Degree Feedback
  • API
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Blended Learning
  • CRM Integration
  • Call Center Management
  • Career Development Planning
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Goal Setting / Tracking
  • HR Management
  • Help Desk Management
  • Individual Development Plans
  • Job Application Management
  • Job Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Language
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Data
  • Recruitment Management
  • Succession Planning
  • Timesheets
  • Training Management
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations72
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations8
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SuccessFactors vs. Yonyx

See how SuccessFactors and Yonyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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