SuccessFactors Reviews

NA

It is critical for all employees to have clear direction...vision, values, group goals, functional goals. SuccessFactors helps us manage all of this. The workflows are awesome allowing oyu to set up each stage of the process and release...Goal Setting, Goal Review/Acknowledgement, Mid-year Assessment, Annual Review. Each job role has core competencies, functional competencies and than overall performance targets. Weighting system is awesome, personnel calibration and round tables is great.

I had implemented SuccessFactors LMS system for various companies in different industries. It is a product with rapid implementation and can be launched from different platforms. It is easy to use and has great reporting capabilities to meet compliance requirements globally as well.

Have been an implementation Project Manager for enterprise-level SAP SF customers for past three years. The talent suite continues to grow, evolve, and improve!

It's very simple to use but it's at times it's slow. The positive is that because it's a cloud based system it is constantly improving. The bad side is that it's not as customizable.

This is a good solution if you can be flexible with your process. Do not over-customize if you ever want help from support again!

I like how easy the UI is to navigate, the administrative capabilities are very easy to understand and reporting is abundant. I would like more help documentation on reporting, but that may be something I have not yet uncovered in their help section!

We are in the implementation process and it's not the smoothest. We are learning the functionalities we thought we would have we aren't getting.

I have used this product for over a year as the HR system administrator. The customer support is awful. To put in a ticket, you have to research the topic on their site before it lets you submit a ticket. It also takes them forever to get back to you. I submitted a "high" priority ticket this year and it took them one week to get back to me.

I set this up for a distributed team and was able to onboard, train, and deploy with minimal effort. With advanced planning, this tool is a godsend for managers.

Real easy and user friendly. It certainly does help when trying to think of a goal to present to ypur supervisor.

Not very flexible for organisations with complex hierarchy.

The SuccessFactors system has a lot to offer if you don't plan to change your review template without paying for an outside consultant to do it for you. There are many additional modules available for purchase but you don't have to have them in order to run the performance management module. The system allows for customization of goals both top-down and bottom-up, which is valuable. However, their customer support is miserable. The customer success portal is difficult to use and rarely had the answers I needed. When you do call, all they do is create a case and you are left waiting 24 hours for a response. And they don't always get back to you within the stated 24 hours. When they get back to you, they don't plan a time but will just call when it's convenient for them. All in all, the system lacks the flexibility needed for our medium-sized business and isn't worth the cost.

It's a really decent feature rich product. You can get advice on all the best practices for both your process flow and SuccessFactors implementation. you can also learn from other user and network. Get Business support available and prompt responses makes it easier to use.

I've used SuccessFactors for a few years now within my company and it is a convenient way to manage employees and to complete an evaluation on specific goals. The system makes it easy to locate information from prior years and to update or add new goals as things change. It is a helpful HR tool.

Pretty happy with the product. We were looking for an all in cloud solution for goal setting and performance reviews. Success Factors fits the bill.

SuccessFactors (SF) is SAP's version of trying to compete with Workday or other similar platforms. Although SF is a customization product which doesn't exist in traditional HRIS systems, you ultimately end up paying more for the customization because companies are required for coders to build sync reporting to existing systems. Additionally, for the average user, SF and SAP are antiquated and hard to learn.

It's a time consuming process to self-evaluate yourself but SuccessFactors gives you the tool to do it.

We have a third party support that is timely in response. We have had turnover in the department and the person who was most familiar is no longer with the company. The functionality isn't intuitive and you aren't allowed to do a lot of things yourself.

I've used the modules specific to recruiting, analytics, learning and development and careers alone. These modules integrate well together and are user friendly.

Mixed reviews on this as the application was customized heavily due to the complexity of our process. Not a review that I should be writing. Lack of suitable and certified talent. Few talents available were very high priced. Talents lacked functionality and features knowldge due to the product newly intergated with SAP. Had to get trained myself just to partner with the development company to guide them. Customer Service needs to be overhauled. Knowledge base and support needs to be redefined. After dealing years with Cognos support, SAP does not even come close to it. Contract lacked missed a lot of items. I had to rephrase and approach SAP multiple times to add all the missed items. This is for 75,000 licensing contract. I can't even imagine doing it for a small one.

The software is fantastic, its easy to use and manage. I would definitely recommend it to anyone looking for a solution.

Have been implementing SF for over 7 years. It is the most comprehensive talent management suite available.

I had experienced performance management system using success factors. The tool is customizable and can work great for small to medium sized organizations.

I'm obsessed with SF!! As a sourcer/recruiter it is great tool! It's easy to use and lots of neat features. I am very glad my employer uses it!!