Synap Reviews

Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.

Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies). I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

We appreciated the personal support and interaction during the set up process

There is inherent lack of end-user integration, common to all on-line courses

We used the program for online examinations. It was incredibly easy to use. There are so many useful features, e.g the fact that students could access all the sources that they need on the platform, the life-chat function that provided immediate real-time and professional assistance, the recording of the examinations and the clear instructions, made this program ideal for our first online examinations.

The only thing would be (and this is just a suggestion, it was not a problem) If it is possible to highlight each correct answer for each student for MCQ questions. The rest was really easy and easily integrated in our current LMS systems.

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

The best thing about the system is how straightforward it is to learn how to use it. I felt very confident in creating courses after a very short amount of time. Also, I like that once content has been added to the library, I can put together a new course in 10 minutes. I love how responsive the development team is when I need them and how the system is always improving. I really like how as an admin I can switch over to study mode to see what a learner would see.

There is only one small issue that we have faced. We have clients in the NHS and one of the small problems we have is the deliverability of invitations to learners with NHS email addresses. This has been mainly down to the servers of such a large organisation. It is possible for the organisation to change this by whitelisting the Synap email address.

Ease of use! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of the platform allows our students to learn and gain knowledge quickly & easily. Adaptability - Features on the platform allow students to tailor the questions they need to improve on and improve their overall score. Their spaced repetition algorithm also helps highlight areas students need to improve

Nothing! Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform

Ease of moving from a static unusable system to Synap LMS platform allows us more freedom to incorporate the features we required for our company.

Nothing currently, always have been willing to take on new ideas and functions.

Intuitive to use and flexible enough to meet the needs of our students/learners.

Nothing - there have only minor tech issues and any we have had were corrected immediately

Spaced learning functionality supports long-term retention in an evidence-based and engaging format. Easy to create a wide variety of courses and assignments. Intuitive student user-experience and high quality on-boarding. Outstanding support for customising the platform for our use in a pilot study. Thank you Synap!

Group progress tracking could be streamlined, but the Synap team has quickly responded to all of our questions about this and found a great solution.

Really easy to use platform Customisable according to your needs

Synap is an academic platform rather than a platform particularly designed for software firms like us so we weren't sure it would work, however with the help of the team we have been able to structure our content in a way that really serves our overall objectives

Readily customizable on the development end. Easy to use. Helpful chat feature, when needed. Got great feedback from our examinees, who used the platform for educational testing.

I personally did not have any issues that were "cons".

The software is user friendly and easily accessible for all. Content is easily loadable and interactive.

Sometimes the quality of my videos and length meant that they were unable to be uploaded in high quality and I had to convert the videos into lower resolution.